Quick and decent service. They claim to have a drop-in with…read moreno appointment service, although the last time I've been there, there was no free spots and half of them were actually books, so that was a bit confusing. Fist time I've been there the lady I was assigned to was nice and pleasant to talk too. However, the second time, the lady was a bit rushed and maybe rude at times. Overall, I think it's an ok waxing place.

I went to New Wax City last week, and had the MOST horrifying experience ever…read more An African woman was "helping" me, except she made a racist comment (I'm South Asian American), asked if I was pregnant, AND was commanding me, rather than kindly talking to me. It was demeaning and unacceptable. I mentioned to her that she was being rude, but that did not seem to change. I talked to the managers and all they seemed to say was that they were sorry. I do not have her name, but that kind of service in the 21st century is intolerable. I am appalled and encourage everyone to think twice about going there. It should also be noted I'm not the first to have written that they are rude.

Leider sehr enttäuscht da Kundenservice und Zuverlässigkeit hier kleingeschrieben werden…read more Drei Termine hintereinander sehr kurzfristig wurden storniert, einer sogar ohne Info sodass ich extra Termine umgelegt hatte und dann vor verschlossener Tür stand. Der erste kurzfristige Ersatztermin wurde sogar vom Salon selbst vorgeschlagen, um dann aufgrund von früherem Feierabendwunsch seitens Salon doch nicht stattzufinden... Jetzt muss ich morgen zu einer Hochzeit sowie 2 Wochen Urlaub mit ungepflegten, rauswachsenden Nägeln.