The absolute BEST car service I have ever used! They showed up on time for every booking with a…read morecourteous, friendly and helpful driver. I even changed my itinerary a couple of times and they just rolled with it. Our favorite driver was Andy L!

From the owner: Airport runs Stations…read moreSporting venues Supermarkets Cheapest fares in area

We have nothing negative to say about our recent transfers with New cross cars, they did everything…read morethey were supposed to. Punctual, Clean well maintained vehicles and good drivers what more do you need.

I used so many taxi office in New cross, I tell you this cab office is the best, they have very…read moregood drivers and they are always on time. well recommended.

If you enjoy being price-gouged while traveling with an infant, Carrot Cars is the service for you…read more For everyone else: stay far away. We used this company for our trip to the airport, and the initial journey was seamless. Naively, we expected the same level of service for the return leg. Instead, we were met with a predatory "policy" change designed to squeeze extra money out of us while we were mid-air. The "Hidden Luggage" Scam While we were on our return flight--completely unable to check emails or take calls--Carrot Cars unilaterally decided to upgrade our booking to a larger, much more expensive vehicle. Their excuse? Our luggage allegedly didn't fit their "policy," despite it being the exact same luggage that fit perfectly fine in their standard car on the way out. Zero Accountability This wasn't an upgrade; it was a £30 shakedown without our consent. When we reached out to resolve this, we dealt with "Jess" in customer service. To say she was unhelpful would be an understatement. She flatly refused a refund and offered zero resolution, hiding behind rigid scripts while ignoring the blatant inconsistency of their own service. The Bottom Line Taking advantage of a family of three with a 4-month-old baby is a new low, even for a taxi firm. It is clear they wait until you are stranded at the airport or stuck in the air to hike the price, knowing you have little choice but to pay. Do yourself a favor: Book an Uber or a standard London Black Cab. You'll save money, avoid the stress, and won't be supporting a group of con artists who prioritize a quick £30 over basic integrity.

Using Carrots since 2011 for airport runs and for the odd night out. They are always helpful, the…read morecars are nice and the whole experience is hassle free. I can only recommend them!

My experience with Deptford Car Services left me both furious and laughing hysterically…read moresimultaneously. I still can't quite believe that they function as a taxi service. I booked my taxi into central London on a Wednesday evening. The driver turned up 20 minutes late which isn't actually uncommon in past experiences. However, when the driver didn't seem to know where Oxford Street was this bemused me slightly. He then proceeded to practically emergency stop 3 times on a main road asking the passers by how to get onto the Old Kent Road. I did question him but apparently as he is from Steatham, 'this area isn't familiar to him'. The seat belt was broken but I was definitely self assured when he told me that he could easily pick one up from the scrapheap for a couple of quid. After the very long trip into town (including a few near death experiences and illegal maneuvers), we finally made it onto Oxford Street. It gets worse. The car then stopped and refused to start. In the middle of the busiest road in London. Perhaps we had broken down? No, the driver didn't have enough petrol and had to push the car with me in it to the nearest side street. Need I say any more?

Great service, professional and on time. Will be using again Crossharbour Cars thanks.read more

they wererecommended by my friends because they are known as a very good value for money mini cab…read morecompany. They also have the same fair on Christmas day for airports!!! :)