I went to this bank today to open a new account with a program that I received in the mail. For a…read more$15000.00 deposit and open a new checking Chase would give you a small rebate. Unlike any of the other Chase Banks there was no one to assist with your banking needs. A teller who tried to be helpful asked me what was needed and I told her it was for new accounts. Banker Tryce Kennedy yelled from a back room "Grab a seat and wait" I ask who long to the teller and Kennedy yelled again. " I don't know" Amazing how this bank put so much into advertisement and then allow workers like this to deal with it customers. I took my business elsewhere, Stay Away!!!

Ive never had issues visiting this branch. Never crowded, and the ladies behind the counter are…read morealways friendly and ready to help.

This location is always clean and the service is quick and efficient. There is never a line. If you…read moreare cashing in the change in your piggy bank stop by this location to pick up free coin wrappers. They also have a really good savings program for kids they earn racoon bucks for every $10 deposited into their account. They can then buy prizes during their visit. Also a little old fashioned feel to this bank they still give the kids lollipops just for visiting. Love it!

It is now called PNC. They are knowledgeable and friendly…read more The accounts and services offered are great.

Matt. And Jennifer are great They are efficient, kind and will do anything they can for you…read more Sophie helped my sons set up checking account and explained everything throughly to them. Have checking and mortgage with them

I love this bank. Been using it for many years for business, personal and church banking. I always…read morelook forward to the teller, ESPECIALLY Yassmin and Sandra. Mark D.

Froze ALL my 80yr old Moms funds and credit cards.. Manager misused his authorative power. All…read morebills are blocked from being paid?!!! These accounts were frozen w/o her knowledge (no email, no phone call, no USPS) now its too late, everything is being turned off. A POWER hungry, control freak should never be able yo ruin a life like he did

You would think a world wide financial institution like Wells Fargo would have customer service…read moretraining. I walked into the lobby as I needed to process a service that is not provided via the drive thru window. Two separate customers were being assisted at desks to my left and one customer at the in front of me. After a few more minutes a manager came up to help the employee trying to help the guest in front of me. Just then I noticed two other employees discussing lunch plans. They exited just a few minutes later. After 15 minutes I walked out. No one ever greeted me. I get it that they are busy but one of the first things that is taught in customer service training is the acknowledgement of clients. Time to look for another financial organization.

I've been waiting for an hour to meet with a banker. It would be less aggravating if they were…read moreactually talking about banking. If you're just walking up to the counter you'll have no problem there, fast and efficient. However if you beer to sit and talk, good luck.

I cannot say enough about Victoria. She went above and beyond to help with me with an issue a big…read morebank created. She was a delight to deal with and made sure that my issue, no fault of hera or Point Bank, was resolved correctly and efficiently.

PointBank truly offers excellent service around the clock for its clients. When my wallet was…read morestolen late at night, Aaron Benedict made sure my account was locked and secured even though it was far past office hours. PointBank genuinely cares for its clients and strives to give them the best possible service!