My mother lived at this apartment complex for three years and always kept the unit in good…read morecondition. After moving out, management charged her $150 for carpet cleaning even though the carpet was not soiled. We took videos at move-out that clearly show the carpets were clean and in good condition. We have called several times and sent multiple emails disputing the charge, but management has completely ignored us. This is especially frustrating because while my mother lived there, the office staff would respond quickly to any questions or concerns. Once you move out, however, it seems they are no longer interested in responding. It is also disappointing because it feels like they are taking advantage of an older woman living on a limited income by imposing a charge that does not appear justified. Based on our experience, I would be cautious about moving here if you want to avoid being nickel-and-dimed with questionable move-out charges. The communication and responsiveness after move-out have been very disappointing.

I moved into these apartments in March 2021. The entire process was super easy. Marty was always…read moresuper nice and always answered all the questions I had. I've lived in a lot of apartments before this and it was always hard to get ahold of anyone. The park place staff is always eager to help. If they miss your call they call you back within a few hours. When I moved into my apartment it looked like a brand new apartment that had never been lived in and the quality of everything was super nice. I would totally recommend anyone to live here.

thank you thank you thank you Turtle Creek Staff for your help in getting our father a great place…read moreto live when he relocated from another state. You were both extremely helpful and kind and that is often rare these days. You plan activities for the residents to enjoy. The maintenance men are helpful whenever a problem arises. We would highly recommend Turtle Creek to anyone looking for a good place to call their home!

I like living at Turtle Creek because Brittny makes everyone feel so welcome. Brittony is always…read morevery friendly and seems to always be in a good mood. Turtle Creek is a very safe and pleasant place to live.

We live here now great experience moving in. They were nice and answered all my questions that we…read morehad

Missy Wainwright has made my experience very pleasurable. My experience was rocky at first…read more However, once she took over: Communication was 5 stars, working towards solutions was 5 stars. In any business, the people serving the company will make or break the experience. The first time I spoke with Missy, she heard my undertone that I was done with trying to work with Stallard and Associates. Missy, has worked with me day in and day out taking care of me. I gave a 1 star on Facebook and she completely changed my mind.

The best thing is the leasing agent Jody May she goes above & beyond for all her tenants !! She's…read morealways professional & very kind to us!! She never gossip about other tenants or the community!! If we need maintenance then he comes and fixes stuff in about a hour or less !! They've been so professional & helpful!! Thx Jody & Dan !! We appreciate all you both do!!!

Great people and great business. Replaced multiple broken or breached windows at our house…read more Responsive. Great value. Would recommend to anyone needing glass or window work.

Easy to book. Convenient location. Competitive prices. Fast service. The windshield chip was…read moreremedied, and I can hardly see where it even is. Extremely impressed on the process and amazing results. Thank you, Tipton! We will definitely be using your shop again in the future :)

all things are good here management has done a great job and the living area is quiet and peaceful…read more nice living place with good parking. swimming pool.washer & dryer in your apartment included .very happy .

This place has great looking apartments, but beauty is only sink deep with this complex. Terrible…read morecustomer service!!! The water/dish washer has very high levels of lime in the water and when we complained to management they said that they have know about the problem for a while. All of our dishes were ruined in 1 month and they basically told us tough luck! I have found small pil bug (rolly-pollies) coming out from behind my bathroom counter and management said at least they aren't roaches. Also, be prepared for a sleepless night if a snow storm comes through because the contracted plow company will come run a snow-blower at 1 am!!!! After the second time this happened I called the front office at 12:30 am to leave a message about how I was unhappy that I was being woken-up in the middle of the night. I left my name, which apartment I lived in and my phone number; after my call wasn't returned I went into the office and talked to the manager in charge and she told me "I got your message, but I didn't recognize your name and so I didn't think the call was meant for us." what a line of crap! Why would a random stranger call an apartment complex at 12:30 in the morning giving their name, address and phone number to complain about a snow-blower if they didn't live there? I understand that this is only a rental and that everything cant be perfect but this is one of the more expensive complexes in the area so I guess I just expected more. UNIMPRESSED!

One of he nicest apartments I have lived...the office is very helpful and they get things done…read morefast. Enjoyed living there

I have been working with Ashley and Leslie to hopefully reside at Nickel Place Flats. They are so…read moreincredibly kind and patient with all of my questions. They are very responsive and polite, communication is key. They are representing the company extremely well. I can not wait to become a resident in the future. If I could recruit them both and have them work for me, I totally would. They are a breath of fresh air.

Not worth the money. Constant people in and out because the owner does Airbnb apparently all those…read moreunits are infested with roaches. His daughter lives in the building and has had the cops called on her many times because of her erratic behavior and abuse towards her girlfriend. I pay over 1000 a month and have constant issues with roaches. Just waiting for the bedbugs to come because of the hotel like atmosphere. You're supposed to have a background check to stay here and they rent out the Airbnb to anyone. Anyone who has stayed here knows the code. It hasn't changed in years. I thought I was safe here and I'm not. I have to hear I'm going to kill you from the owners daughter to her girlfriend. I was very, very surprised when I found out that was his daughter. Totally unprofessional and the cops have been called on them many many times. Owner could care less about the people that live here, just worries about the Airbnb. Haven't been renting to the greatest people lately. The doors are always broken so you can only go in the front door. You have been warned. This really could be pages long, but I'm keeping it simple.