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    Dave's Electrical Service & Systems

    5.0 (1 review)
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    11 years ago

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    Longhorn Solar - Another $1,000 referral check!!

    Longhorn Solar

    (6 reviews)

    Solar as an industry needs to mature. Too much profit chasing and not enough service for the cost…read more I wanted to believe that Longhorn Solar was different but kept running into problems. Planning and communication needs work. I never knew when the work was to be done until the night before. The wrong parts or lack of parts on the first install date was a bad sign. Then the second install date and still not able to operate on solar until 2 weeks later - yet they want their payment right away. The worst was when I lost power to the house after the transfer box was installed. This was on a Friday afternoon. I called to ask for help but had to send an email for support. Support said it wasn't their issue, but it was, a bad breaker. I had to find and pay for my own electrician to fix it. I was reimbursed but that didn't excuse the lack of support. The 24-hour support team finally responded back to me 5 days later after I sent the video of the bad breaker arcing. I could go on but I think you get the idea. There are some good people there but as a company, it's just not the quality and service expected for the price paid. Value is directly related to the price vs quality mentioned.

    I STRONGLY ADVISE NOT CONTRACTING WITH LONGHORN SOLAR…read more I had Longhorn install solar panels on flat roof. Mechanically sound but resulted in recurrent roof leaks for a year. I finally had my solar panels removed and roof replaced due to hail damage. This was a commercial roofer that has experience with flat roof. Solar panels reinstalled correctly but cost $7000 out of my pocket.

    Solarugreen - Generac 24kw generator and double Automatic Transfer switches - Dallas Texas 2022

    Solarugreen

    (3 reviews)

    Solar panels plus storage has increased my efficiency and lowered my carbon footprint. After doing…read moreextensive research on which solar provider will provide me with the overall best service, warranty, long-term care and maintenance, I narrowed it down to; Telsa and Solarugreen. Even though I own their car, their customer service, both vehicles and solar programs was less than desirable. I selected Solarugreen as my local provider and installer, because they could provide local service, respond to additional requests for added upgrades, and they have prior knowledge, experience, and installation familiarity with my system. These were just a few determining facts that lead me to Solarugreen, but after we initiated the project I'd learn that they afforded many more benefits and expertise then I had thought I needed. Partnering with Solarugreen allowed me to be engaged at all levels of photovoltaic (PV) selection, inverter performance and battery storage selection for a whole house system. As a consumer with 3 EVs and a high demand for energy consumption, I knew this solar system needed to be the best performing system that I could find for a fair market value and that would last greater than 20 years. That being said, Enphase was selected because they could deliver on my grid agnostic needs, while allowing me to capturing clean and free energy from the sun. My sleek, elegant, black Solaria 14.9 kW panels out performed my expectations, while not taking away from the curb appeal of my home. I would highly recommend the 355- or 370-watt panels to everyone. When you select Enphase, make sure you request the IQ8 microinverter, which are the state-of-the-art inverters for a multitude of great reasons. Since receiving Enphase Empower and Encharge battery storage system, it has greatly increased my energy independence away from the grid by 95%, and reduced my electrical cost by 75-80% from my previous monthly expenditures, thus getting me closer to being off the grid. In the past 8 months, my solar production is over 14 Mwh of energy, 5 Mwh of Exported energy back to the grid and nearly 700 kWh stored in the batteries for night time and off grid operations just in the past 40 days since the batteries were installed. In 4 months, I will have had this system installed for a full year, and I can wait to see what my overall calculation on my return on my investment for the future and potentially how much energy could be sold back to the electric companies, earning me money. Solarugreen has walked with me through some unchartered waters while acquiring permits (electrical, building and solar) from the city, navigating through the 30% Federal Tax Incentives, with the Oncor application for state tax incentive, and the state's homestead Exemption Application for Solar Energy Device, all of which have save me an enormous amount of money. Furthermore, Solarugreen coordinated all of my contractors and over saw the site management throughout the process. At the conclusion of the entire process, I was presented with a binder, that neatly included all my permits, solar sun survey, cost projections and solar projection and energy consumption charts, product survey, and production performance comparisons, warranties, maintenance agreements and invoice. Amazingly, I don't know of ANY vendor who would do this for a consumer. If I ever needed follow up information on my system, here is my "go to" book should I sell my home or had to MRA a replacement part or upgrade my system. Moreover, the solar system has undoubted increased my home's market value and has extended the life of my roof by 25 additional years were panels are installed. What a win-win scenario! Bottom line, I am glad that I selected Solarugreen, and am exceedingly pleased that we jointly selected a system predicated on my historical usage date and consumptions demands. It was both wise and practical to build a system based on data and not what would be nice! My solar system could make me money based on energy sold back to the grid, but that process isn't as transparent as I would like and comes with a lot of "strings" and contracts attached. Solarugreen connected me with solar specialists and engineers at Enphase and together we designed to my specifications and budget. I couldn't have asked for better partners. Solarugreen is truly a One-Stop Shopping vendor. While I've gotten no compensation or incentives for this review, I simply know good friendly professionalism when I see it. I'm actually contemplating using Solarugreen for my business properties before the tax incentives goes away. Thank you Solarugreen for outstanding work!

    My solar panels were installed by a company from Austin that is no longer in business. I was…read moredirected by EnPhase Energy to find a company in Dallas to provide support when my panels stopped reporting their output. Janet, the owner/manager for Solarugreen, made multiple trips to my home and persisted with EnPhase until we got the answers and solution to correct the problem. My panels are working and reporting as they should. She and her electricians did a great job and I would highly recommend their services!

    Tesla Energy - No longer Tesla energy, so Tesla showroom is the only place to go and they will only "send and email".

    Tesla Energy

    (29 reviews)

    North Dallas

    I have Tesla panels via solar city. They stopped working and the response from Tesla is terrible…read more It takes months to get an appt via Tesla app. After waiting months for an appt my account was deleted from the app and there is no way to contact anyone for support. The phone and website all refer you to articles. The app has no way to contact support. The Tesla dealer can only send an email and the Tesla energy location is now closed. Why would anyone trust the brand Tesla with this level of service. Sure glad I never purchased their cars. You cannot contact Tesla energy via phone, app, Chat or email. Ridiculous lack of customer support.

    Finding it odd to see poor reviews here on Yelp (some from the previous decade!) as our experience…read morehas been the opposite. Our original system was a SolarCity installation back in 2013, over a decade ago. When Tesla took over everything was working well, but over the next several years our system began to have some issues due to rodent damage. THANKFULLY, this is covered by Tesla and all of our panels were replaced with no issue and at no expense to us or our insurance company. (Side benefit: they've learned a few things over the years. The new panels sit MUCH closer to the roof and have a nice skirt to keep rodents out:-) Soon thereafter we found out that our original inverters (like most, apparently) had a lifespan of about 9 to 10 years: the replacements were ALSO COVERED 100% under Tesla's 20-year warranty. Sadly, however, their supplier for the original inverters (Aurora) was having significant issues with quality in their factory-rebuilt inverters. I sent an email off to Tesla advising that both of our replacement inverters weren't working well and Tesla stepped up: they apologized for their supplier's issues and replaced our two Aurora inverters with a brand new Tesla-built inverter that was far more attractive, with a smaller footprint, yet more powerful! In closing, while we have had issues over time (to be expected with a system over a decade old), Tesla Energy stepped up and solved them every time, without issue. The only negative is that much of this took place during COVID so there were some delays in the process, but overall we are completely satisfied with our Tesla Energy solar panels and the massive power they produce. (They have paid for themselves many times over--I tell people they just sit there and print money for us:-) p.s. One last thing: note that if you decide to get solar panels from "Joe Shmoe and Sons Solar Company," you may find yourself in a bind. Years later, with a lot of warranty issues, yet trying to find a small company that no longer exists--that could result in many thousands of dollars in repair costs that should have been "ZERO/WARRANTY COVERED REPAIR." It is far, far better to go with a company like Tesla that will be around for decades or centuries to come as then a 20-, 25-, or 30-year warranty is actually worth something . . . .

    Dave's Electrical Service & Systems - solarinstallation - Updated July 2026

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