We had an exceptional experience with Steven Shutler in a crazy market. His communication was…read moreexcellent, he followed up quickly, and helped us navigate securing a lease in a short period of time. He also answered many questions we had about add-ons so that we made the right decisions. Would recommend him, based on our experience, without hesitation.

Steven Shutler is an exceptional agent. He helped us secure a two-bedroom apartment in our dream…read moreneighborhood of Pacific Heights in under a day! We identified a listing of interest, Steven arranged a tour within the hour, and our application was submitted, signed, and approved just two hours later. Steven is everything you want in an agent--professional, highly responsive, and transparent throughout the process. He even negotiated a 35-day lease start, giving us sufficient time to provide notice at our current residence and saving us a ton of money. You are an absolute gem, Steven. Thank you!

Renters should be extremely wary of Kenney & Everest's shady and deceptive business practices. No…read morematter how much you want an apartment they represent, do not trust them. We applied for a unit, paid the application fees, and were told we were "pre-approved." Their agent, Jam, sent a signed lease and instructed me to wire almost $8,000 in move-in costs. We signed and paid, believing the apartment was nearly ours. The next day, Jam emailed to say the landlord "went with another group." Only then did I realize they had sent leases and collected money from multiple applicants at the same time, with no intention or ability to honor all of them. While they did refund us, it was stressful to have wired thousands of dollars to such a shady business and then have to wait to get the funds back. Also note: California law (AB 2493) makes it illegal to charge nonrefundable application fees without providing written screening criteria and reviewing applications in order received. Kenney & Everest ignored this completely.

I had one of the worst experiences I've ever had with a business while working with Kenney &…read moreEverest. I strongly recommend avoiding this agency if possible. I signed a lease through their agency in May and confirmed twice before my July 1 move-in that I could pick up the keys during business hours that day. Despite these confirmations, when I arrived on July 1, I was told that Everest had left the city with my keys. I was asked to return in three hours--while my movers were already waiting on-site at my new apartment. I explained the urgency and was told they couldn't reach him. When I called him myself, he didn't answer. The staff couldn't locate the backup keys, speculating they might be at another office or even in someone's car. One associate eventually gave me the wrong set of keys for the front door, and another showed up at the apartment with a bag of random keys--none of which worked. After waiting two and a half hours, Everest finally returned with the correct keys. Due to their disorganization and negligence, I incurred an additional $540 in moving fees. Although they initially promised to "make it right," they ultimately capped their reimbursement at $333--well below what I actually lost and despite acknowledging their role in the delay. Throughout the entire exchange, Everest--who was copied on all emails--never once acknowledged the issue or offered an apology. After paying an $800 broker fee, I expected more consideration and acknowledgment from the business owner over his role in the mistake, considering his team failed on two basic responsibilities: delivering keys on time and fairly reimbursing for a problem they caused. Apologies are easy; taking responsibility is harder. In my experience, Kenney & Everest chose the former.

This property management group is a gem…read more It's common to hear about property management companies that take forever to address maintenance requests or are impossible to get in touch with but we've had the best experience renting a property managed by Hogan & Vest/Structure Properties. We've rented for over 5 years and have always found their team to be super responsive and friendly. They go above and beyond to ensure their properties are well maintained and that tenants are taken care of. Thank you Ellen, JC, Sam, and the rest of the Hogan and Vest team!

My property manager Ty Harris shut off my electricity without warning. I spent almost two days with…read moreno power, only to find out from PG&E that the issue was internal. When I went to check the breaker as instructed by PG&E, the lightbulbs in the basement had been removed and it was pitch black. While I was trying to flip my breaker on, my back was turned and Ty Harris (who doesn't live in my building) came up from behind me and physically assaulted me. He hit me, threw me into a concrete wall, put his hands all over my body ripping at my skin, and chased me up a flight of stairs... I was bleeding from multiple areas. This is a premeditated assault. Violence.. There has been no apology from structure properties, no explanation for his behavior. Why do I have to explain to human adults that unlawful violence is bad?

Alexandra Moari is exceptional. I live on the East Coast and needed someone I could trust…read morecompletely to manage my California home, and from the very first phone call, I knew I had found the right person. Even though I called at a terribly early hour by mistake, she answered with professionalism, energy, honesty, and total clarity. She handled everything with remarkable care and efficiency: preparing the property, coordinating details, marketing the home, communicating with prospective tenants, and carefully vetting applicants until she found the perfect tenant for me. Throughout the entire process, she was responsive, thoughtful, knowledgeable, and incredibly organized. Every question I had was answered quickly and intelligently, and every step was handled with real attention and care. What also impressed me was that Alexandra does not work alone. She has built a strong team around her, and that makes a real difference. Joseph and Mariana were part of that larger sense of professionalism and support, and it was clear to me that Alexandra has surrounded herself with capable people who help things run smoothly. She also has reliable handymen and other professionals at the ready, people who can step in quickly, fix problems, prepare the home, and make things happen without delay. That kind of network is invaluable, especially when you are managing a property from across the country. What truly sets Alexandra apart is her integrity. She is honest, hardworking, deeply committed, and truly represents her clients well. As an out-of-state owner, that gave me enormous peace of mind. I feel incredibly fortunate to have found her. She is now my property manager, and I would not trust my home to anyone else. Highly, highly recommended.

Alexandra is not very professional. We attended an appointment for a tour of a rental with her and…read moreshe had her son who was maybe 15 or 16 years old give us the tour and she was not present. We only exchanged info over text and she was very rude so we did not end up renting the place. The whole things was very off-putting.

Really pleased with the service I received from Bairon at GreenTree Property Management who came in…read moreto fix grout issues in my bathroom that desperately needed repair. Not only did he show up on time to do the job but he did it efficiently and to my great satisfaction and left the bathroom looking better than when he walked into it. I hope the next time I have work that needs to be done, I get him again! He was awesome. Thank you Bairon!

I own a small building and needed maintenance staff to support needed issues ad they popped up,…read moreaddress deferred maintenance, and some light renovation. I've found GreenTree to be prompt, responsive, complete quality work, leave the space cleaner than when they arrive, and their quotes are comparable to contractors when doing a larger service. I also found because they have various skilled folks in house (electrical, plumbing, and general maintenance), you do not have to coordinate between different parties, which makes everything easier.

Alec was excellent! I was a difficult customer because I ended up being hospitalized 3 times during…read morethis process and Alec rolled with the changes and remained very helpful. I highly recommend him!

We couldn't have asked for a better partner than Alec and the Pacific Edge team to sell our home in…read moreWest Portal. From the start, Alec was hands-on, strategic, and incredibly committed--guiding us through every stage of the process, from staging and marketing to managing buyer conversations with care and precision. He worked tirelessly to ensure we got the right price for our home, and we always felt supported and in the loop. A special shout-out to Jean, whose organization and attention to detail kept everything moving smoothly behind the scenes. Alec and Jean make a phenomenal team, and we're so grateful for their expertise, dedication, and thoughtfulness throughout the entire journey. We truly felt like we were in the best possible hands.

Avoid renting from Gordon-Clifford. They are incredibly unprofessional and rude to their tenants…read more I've never had to deal with such antagonistic landlords before. I felt like I was in an argument with them constantly. We also had to fight to ensure that we get our security deposit back. The maintenance staff is great though.

I rent a home near Stern Grove that is managed by Gordon Clifford and have lived here for over a…read moreyear. I was just writing my rent check and needed the address so I googled it and saw Yelp reviews displayed next to the address = approximately 3 stars and some change. Curious, I decided to read them because I wanted to know the reason behind the less than stellar rating. I must be getting old because I can't believe people can't believe...... Here is what I know to be true. I live peacefully with my kids in my pretty house they manage. I don't bother them. They don't bother me. I pay my rent every month on time. They accept it. Actually, I take that back. One month? My mom passed away. They had to call me on the 8th to ask where my rent was. She passed on the 31st. I told them. They were incredibly compassionate , sincere, sent me a separate email expressing this, waived late fee, just kind. This actually is above and beyond. They are fast when there is a problem. I've literally had only one. There was maintenance here the next day. Fixed. Before I am accused of being a paid reviewer, a friend of the realty, or an IDK what? I'm not. Here are some tips to be happy as a renter. Don't sublet. Don't alter someone else's property. Pay your rent. Don't be a nuisance. Don't be overly entitled . Treat others as you expect to be treated. People are far more likely to be respectful to you if you are to them.

Eli was great. The whole process was seamless and easy. Thank you!…read more As Maude would say, "He's a good man, and thorough".

A 55-year-old SF property management firm that has institutionalized deposit-extraction as a…read morerecurring revenue stream. They tried to steal $1200 from my security deposit. I threatened to sue. They caved. Story as old as time.

I had to sell my mother's home last fall and Craig and his team did an incredible job guiding me…read morethrough the process. I was caring for and relocating my sick mother at the time, and was basically able to "set it and forget it" as we started the sale. Craig took care of most of the logistics of prepping the home, and I appreciated his empathetic approach and respecting the pace I was comfortable going at. We sold the property for $400,000 over asking, and I'm so grateful for how uncomplicated the process was despite my worries. Thank you, Craig!

Craig and his team of professionals and referred tradesmen were excellent. This was an out-of-town…read moreproject for us and everybody made it easy for us to get the house spruced up and ready for sale. The real "proof" is in the results. Our property sold for significantly higher than the price and we have Craig and his team at Proof Real Estate to thank. Sincerely, Gregg

Chicago Title stands behind their escrow agents who redacted documents, forged documents, changed…read moreclosing dates on agreements, misledgered earnest money as additional funds, and retaliated--only to later admit in a deposition that she didn't like me. After I was threatened by the investors--after two breaches with no actual buyer and no funds--that if I didn't sell to them, they'd make it so I couldn't sell at all, I called Susan Handwerk, thinking she was head legal at Chicago Title. For three months straight, I was told there were no liens on my property. But at the end of that third month, their escrow agent spent two days redacting and voiding documents, and shortly after, a lien was placed on my home. Now here's the truth: the investors never backed out--because they were never the ones buying it. They're flippers. Their game is to get someone else to buy the contract from them at a higher price so they can pocket the difference. But when their supposed end buyer backed out, they were left with nobody to fund the deal. And instead of walking away or being honest, they screwed me again--acting like I was in breach, when in reality they had no buyer, no money, and no right to the house. And what did the escrow officer do? She hid that fact--that there was no buyer, no funds--while screaming that I was in breach, setting the stage for one of their investor buddies, a Fidelity National faculty member, to file a wrongful lien on my home. A lien that the court later ruled was invalid. Because of that, I was forced to seek legal help, lost my credit, became housing unstable, and was shoved straight into poverty. I have every document, recording, email, and text message to back this up--including forged contracts with audit trails, showing signatures were copied from one app and pasted into another. I even have declarations from the end buyer--yes, the guy who backed out--admitting he walked away and forfeited his earnest money. And Susan Handwerk--the one who told me over and over again that there were no liens? The one who said she was "head legal" on a recorded call? Their own 30(b)(6) corporate rep testified under oath that she holds no legal position at all. She's basically head of the Take-Care-of-Bullshit Department--nothing more. This wasn't incompetence. This was a coordinated cover-up, a retaliatory conspiracy between escrow officers, the title company, and a tight circle of investors who all knew exactly what they were doing. I was given no truth, no transparency, and no real chance. My entire life was destroyed by this company's actions. And when I was in court as a pro se litigant with all the evidence in hand, they just kept saying, "That didn't happen," until they finally out-moneyed me into silence.

I am so glad that I called this Title company to figure out what was going on with my property. And…read morewhen I got Lori Cardoza on the phone she was Heaven sent, because not only did she help me figure out my issue, but she also was very knowledgeable about what was going on with my case. Plus she went out of her way to email me the documents that I needed. So, I highly recommend reaching out to this company and I hope that you get Lori like I did because she is the best!