Great service and turn around time. Very very accommodating! Highly recommend taking your jewelry…read morehere!! . They sized my engagement ring within hours because I am traveling and it was a holiday weekend. Jaimi was extremely nice and really went above and beyond to help me out. Repairs/sizing done onsite and quality of work is outstanding. Thank you Jaimi for great service!!

Best jewelry store around!!, very accommodating and professional, I come up from Florida to have…read moreall my jewelry repairs done and buy from, they have stunning jewelry!!

I recently was looking for the perfect piece of jewelry for my wife's birthday. A year ago she had…read moregone by the window of The Diamond Store in Southbridge/Bergo's mini Mall in Mason City, Iowa and fell in love with a gorgeous palm tree diamond necklace and went in to inquire on the price. Denise, the owner, quoted her a price of $500. She then went in 2 weeks later prepared to buy it and the price had gone up by over $250. When she asked why, Denise the owner said they had "sold it and just knew she would be back for it so we ordered another one." Not believing the blatant lie, my wife vowed to never buy anything from that store. The necklace had been in the window since. With her birthday fast approaching this year, I sent our daughter in to inquire on the piece as well as went in myself twice. I was quoted 3 different prices. The asking price was now $800. When I asked for manufacturer info to research, I was told that it was classified information that would mean nothing to me and none of my business. With cash in hand and prepared to purchase the piece, I was repeatedly insulted and sent packing. I informed Denise, the owner, that I now know why my wife vowed to never deal with them again on any level no matter what the price. I've never seen such horrible customer service. I then went across town to my regular jeweler, Grunwald & Kiger and received the royal treatment like usual. In 2 days, her necklace was in the store and later that night around her neck. Shame on you Denise and The Diamond Store in Mason City, Iowa. The people who buy from you ARE your business and hats off to Grundwald & Kiger, I will never cheat on you again :).

From the owner: The Diamond Store provides diamond jewelry, custom jewelry, engagement, bridal jewelry and jewelry…read morerepairs to the Mason City, IA area.

Hands down, best women's clothing store in town!! Excellent…read moreselection of misses and plus size clothing that's work appropriate and at great prices. Also carries shoes, jewelry, shoes, and lingerie. The staff is very friendly too!

Mason city store is horrible. My husband bought me a cross ring for Christmas. Of course they…read moredidn't have it in the store but ordered it for him, the girl asked him what word he wanted one the one side, the picture she showed him had forever on it, but she said you could pick forever, faith, family or God. So he picked faith. She never mentioned that he could leave it blank. The ring doesn't lay flat on the finger because the band has a offset to it. So the bottom of the cross gets caught on everything! I went to the store and they wouldn't do anything except to say that's how it's made, and that I can't return it because it's engraved!!! Don't ever buy anything from them that's not in the store.

I got my engagement ring here and my fiancé's wedding band. My ring is gorgeous and came quickly…read more They were very helpful every time we have been in. Here's the part that upset me. They are over the top pushy about getting you to buy the jewelry with their credit card and make payments. I said several times that I would be paying with cash and they still brought it up more than once. Secondly, we were on our way out and they forced us to look at the specials they had before leaving. It is obviously company policy and not the employee's fault. I feel like they are trying to get more money out of me no matter what I go in there for. I regret purchasing our rings there.