When I signed up, I was assured repeatedly that I could cancel within 2 weeks, per EU law, and my membership would be terminated. However, I have tried to cancel by email and by in-app texts 6 times, and cannot get a reply or confirmation of cancellation. I've since read online about others having the same experience. Dirty business. Buyer beware. read more

Ik ben 17 jaar lid bij David Lloyd en heb nu het gevoel dat ik word opgelicht door hun. Vanwege verbouwing heb ik tijdelijk mijn lidmaatschap bevroren en na de verbouwing zou deze weer geactiveerd worden als platinum member. Nu word ik plotseling als nieuw lid opgevoerd met een duurder abonnement (157 euro) en blijkt de verbouwing van de spa nog helemaal niet afgerond te zijn. De communicatie en de klacht afhandeling is ook erg slecht, zeker voor een trouwe member. Door het management wordt niet tot heel slecht gereageerd en gehandeld. Door dit alles heb ik nu mijn lidmaatschap opgezegd. Na lezen van de andere reviews zal ik goed in de gaten houden dat mijn betalingen ook stoppen. Heel jammer van de slechte organisatie en slecht management bij David Lloyd Amsterdam, ik heb hier altijd met veel plezier gezeten. Krisztina Makula read more

Although the facilities are nice and personal trainers quite good, getting in touch with their administration is a nightmare. They constantly overbill and good luck getting the money back. Their mismanagement of the current renovation, and refusal to acknowledge cancellation or membership pause requests (basically ignore your requests and keep debiting the money) is highway robbery. read more

I love the gym. Sure it's expensive but not over the top expensive for what you get. Friendly people there working and exercising. I wasn't sure if I would sign up on the day I went for a tour, but the sales guy who gave me the tour really gave me a great feeling about the place. His positive energy, motivation and fitness goals made me really excited to join. Every gym has pros and cons. Can't make everyone happy. I'm glad to see they are remodeling the changing rooms. The lights are a bit odd. I wish the saunas and steam rooms weren't as busy with the door constantly opening and closing. The towel service is extra and I wish they provided small towels to use when working out. I'd prefer that more than the big towels. Waiting to get your towel when checking in and checking out is kind of annoying at times - but the staff does their best to deal with it. I also love the fact they have water fountains to fill our water bottles. What a nice concept my previous gym didn't have. The cafe also has reasonably priced drinks and would refill bottles for you too. Classes are the main thing about this gym. Too much to go into detail here. There is something for everyone and they are all high tech. There is a huge workout device on the main floor that tries to accommodate every workout, including TRX, even though I'm sure it's awesome, it is hardly used. Only taking up valuable space. It can be crowded on peak hours but also very empty at other times. Lots of people staring at their phones in between their sets can really slow down a workout. Too bad they don't have a timed circuit or something like the eGym. read more

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I'm glad my membership expired The renovation work will be going on until ~May 2025. To date, since work started in Sept 2024 all members have been paying full price to workout in a gym where facilities have been disappearing slowly without upfront communication about timelines, or clear options for members during this period. To add, membership prices went up for 2025, despite facilities being reduced by half. The pool and sauna facilities were a selling point - and as such memberships were charged at a premium. No alternatives or price changes have been made available during this period. David Lloyd Club had options during this "€5.6 million transformation": -They could have offered a reduced membership for all members while the works were on, to compensate for significantly reduced facilities. -They could have offered to freeze memberships for free until the work is complete. (This was only offered once my "case had been escalated", and I had got in touch several times regarding the issue. Even then managerial staff were slow to reply due to high demand for customers to get in touch). To be clear: By the time work is expected to be done, members who are mid-contract will have paid full price for 8 months of reduced facilities (no pool or sauna facilities, reduced classes; reduced space for stretching or free weights, reduced weight options; no cafe, machines and shower facilities) - Unless they have explicitly got in touch with the Ops Service Manage or Sales Manager or General Manager (an email you have to acquire at the reception desk), and requested to freeze their membership, for free. (Yes, you have to ask twice to get it for free, because initially you will still be charged a percentage of your monthly fee to freeze it). David Lloyd have opted for none of the more members-focussed options above, and as such are creating member turnover. A shame as the customer facing staff at the gym (PTs, trainers, cleaning team) are fantastic, and it would be nice to be able to say the same for the rest. After discussing this with the Management of the gym it has been made clear that David Lloyd has no intention of assisting it's members during this renovation period, but instead intend to charge over the odds for working out in a partial building site. I will not be returning to David Lloyd, and I suggest you avoid signing up in the first place. read more

unfortunately i agree with the negative reviews here, been member for 15 years and enjoy the pool a lot which is essential for my recovery. however, counter to their promise to freeze the membership cost for existing members after the renovation they do not keep their promise and increased my membership from 107,- to 123,-. impssible to get an interview with their management, poor communication and terrible service. in case you read it in `Dutch: ik voel me genaaid. read more

Behind this glitz and glamour lies extremely poor management. They lie, don't respond to emails at all, and as usual, if you check the feedback from other users, you'll see that they also complain about receiving no response to issues raised through the email or the app they themselves have introduced. They only want your money. read more

The customer service is bad and the staff is unfriendly.I booked a tour appointment for December 30th, 2 pm, via the website. First, I tried to reschedule and called them multiple times throughout the day -- nobody answered the phone. I wrote them an email -- no response. I showed up at 2 pm at the club and was told to wait. I waited for 15 minutes, and then asked at the reception if anyone is coming. I was told that an employee was coming right away. 5 minutes lated nobody showed up. I waited for the total of 20 minutes and left. Nobody apologized, and the way the receptionist talked to me was not pleasant at all as well. I'm very disappointed. read more

Most overrated gym ever! in the history of Amsterdam. you pay an average of 120€ a month and you are better off with Basic FiT! All the managers smoke at the entrance! of the gym. A good start there for the members once inside no one speaks Dutch! then most of the equipments are old and dumbells, kettlebell, resistance bands and other accessories are just insufficient to satisfy the need or demand of any member. Then you have screaming children in the pool and cafe area. members can buy chips candy bars and beer at the cafe! children take a shit in the pool and all the manager does is scoops it out with a net and the pool is open again! no cleaning of the water etc etc. every week the showers are broken or the saunas are busted and suddenly there is no hot water! and the list goes on and on! and all that for 120€ a month! read more

Rommelige en amateuristische administratie, die ondanks talloze telefoontjes, mails etc niet voor elkaar krijgt om automatische incasso stop te zetten drie jaar nadat ik mijn abbonement heb op gezegd. Nadat ik wel 4 keer over geklaagd had is alles wat zij zeggen, dat zij de onterechte afschrijvingen niet in hun systeem kunnen terug zien. read more

This gym has loads of amenities and a wide range of great classes ! Special shout out to Larissa for her Monday evening class! I do think it is fairly priced given the number of classes; the pool; the spa; the little café That being said the gym has two issues. 1) It is overcrowded and it becomes almost impossible to workout from 7h30am until 9am and 5h30pm to 7h30pm 2) The admin office/ reception isn't the most efficient. read more

Well, so sorry not to be able to enthuse about a David Lloyds, but I have had the experience of the British version and this being the case, the tiddly little club which so impresses here in Amsterdam would get laughed out of town in England. Yes the machines are there, frequently coated by a layer of dust (and we all know what dust is made of - hmmm... bits of other people - yuk) - not an uncommon sight in a gym, but this is David Lloyd! One expects a higher standard. There is also the not inconsiderable freezing cold dash from the changing rooms to the tiny pool and sauna area. ... No heating chaps? Really? The jacuzzi was a bubbling ice bucket challenge, one had to dash back into the sauna to warm up. What really piqued my afternoon was the spectacle of some mucus laden bloke actually gobbing (spitting) on the floor, which is already quite slippery enough when wet. Really not David Lloyds fault, but when I related the event shortly thereafter to the staff, I was yet further underwhelmed by the lack of action. I guess I am spoiled. In short David Lloyds of Amsterdam compares to that of England in much the same way as Albert Hein compares to Waitrose. read more

Overpriced, poor customer service, subscription with too many cluse not explained and almost impossible o stop. Don't go there

Sell your soul to the Devil when you sign up here. It's an expensive rip-off. They paint a wonderful facade but what do you get for your membership, if you ever even receive a membership card, good luck. 1.Children running all over the women's locker rooms and playing noisily all around the pool area. 2. Seniors lounging around in the locker rooms for hours just chatting away with all their belongings scattered about leaving you no space to put your belongings down or even sit to change your shoes. 3. The facilities are old and in desperate need of upgrading. 4. "The "Jacuzzi" should be better named a cold bubble bath. 5. They will tell you there are classes all day long and hand you a class schedule in a font size 4 so you are unable to read it without a magnifying glass only to find out that some classes listed do not exist and others are only trainers gathering a few people to do some random floor workouts in the middle of the gym. 6. There is no wi-fi on the machines so as promised this LF connect won't work on the machines. 7. The TV screens downstairs feel like watching TV that is being projected onto cheap bed sheets. 8. Try to cancel your membership? NO, NOT ALLOWED. There are far newer and much nicer gyms for €15 per month, no contracts that have clean facilities with new equipment and virtual classes ALL DAY LONG. Looks like I'm stuck paying top dollar till March 2016 to a gym I will never visit again. ***Read the fine print - Do not believe everything the sales people tell you here. This is a gym better suited for those with children or for seniors, not for those serious about working out. read more

Everything you are to read is 100 true and than some, I have called david lloyd several times, they tell different rates and tarives about the memberships according to what kind of person you are, this is a total rip off ! This gym is not trustworthy !! I had a appointment yesterday with a goofy dutch dude, I cancelled my appointment 45 min before, and than called half an hour ago to confirm it. The next day I made an appointment with someone else, than I again called that I am qgoing to be 15 min late because of the bad weather. this dude on the line reacted so fiercely, he totally blew a gasket on me and afterwards threw a tantrum on me, and didn't let me speak myself out. I explained to him that why I cancelled my appointment yesterday. He started barking on me as a dog about the appointment and about my uncertainty about tarives of membership, he even tried to scare me off, by saying that he informed the police, this guy has a mind problem in his head. Despite his rudeness other people are behaving normal ! I would suggest if you still would like to join this gym, have a high expectation, and do ask more people working there about the rates and tarives. Strictly Do not give your bank details to them, but pay them in cash, David lloyd is looter !! NOO, and A day-pass of 24 €, this is surely a bribery. read more

i am a fan except for the price.... expensive. but it has just about every machine you'd want to work out with. also they have "ritual" products gratis in the dressing rooms. they keep everything clean and the swimming pool and spa area is also very nice when it's not crowded. read more

This gym gets worse everyday! I've been a loyal customer for 3 solid years, even at one point paying for €90/month. Now I have to pay €4 for a small towel if I don't have "premium membership". Used to be that one payed only €1 for a small towel. read more