Lauren was incredible throughout the process of helping us buy our first home in San Francisco. She…read moretook the time to educate us on the market, gave us thoughtful insight into comparable sales, and helped us understand the tradeoffs and value of each property we considered. That guidance gave us the confidence to recognize when we had found the right home. We tend to move quickly, and Lauren somehow moved even faster. She was consistently responsive, organized, proactive, and ready with clear advice whenever we needed it. Throughout the offer and closing process, she made a complicated experience feel manageable, and we always felt that she was looking out for our best interests. We would totally recommend her to anyone buying a home in San Francisco!

We worked with Yesenia as our buyer's agent. She is so smart, knowledgeable, professional, and…read morestrategic. The San Francisco housing market is wild right now, and she helped us navigate it in a way that felt fair and helped us secure a home we love. She explained how the market has been working lately, was very responsive via email, and worked super fast to work up our offer, which is crucial as a buyer in San Francisco. She timed the offer perfectly to maximize the chances it would be accepted even though the house had a ton of interest at all of its open houses. We only made one offer before getting it accepted, which is unheard of in SF. Compared to our previous experiences and talking with others, we are quite sure that we were very lucky to have Yesenia on our side this time around. Highly, highly recommend.

This is a cross posting / summary version of the review I wrote for Laus Investment Group, which is…read morethe same group of people as Good Earth Realty (I rented 777 5th Ave, "Good Earth Realty" advertising sign was on the building and "Laus Investment Group" was on the lease). I sincerely hope that you are reading this review BEFORE signing a lease. Based on my experience, the people involved in this business are at best grossly incompetent and at worst purposely manipulative and irresponsible. When my roommate and I moved in, nothing was cleaned, a lot of things were broken, and there was even a dirty ladder left in the room (see photos). Long story short, no one answered the phone number on the lease, Laura Costello (the leasing agent) blamed Kennan Lau (the landlords' son), Kennan blamed Laura, and the landlords did not answer my calls or emails until I threatened to break the lease and sent certified mail of details of the issues with the place. As an aside, Laura said the landlords are very old and don't use email, but turns out the landlords were plenty fine at using email, at least when they wanted money from us: one month when our rent hadn't arrived in their bank account by the second to last day of the month, they emailed us asking about it. My overall impression of Ms. Lau (one of the landlords who became the main point of contact) is that she is very manipulative and stingy. I'll highlight two of the many exchanges we had: - When we first moved in, the apartment was so filthy. We weren't able to get in touch with Ms. Lau until the 3rd day (due to the whole Laura-Kennan blame game) and when we finally got in touch with her, she said that her cleaning lady was too busy to come clean due to COVID-19 increasing demand for cleaning. This was a ridiculous excuse as we know that there was no one occupying the unit for at least 3 weeks before we moved in based on when we viewed the apartment, and it was frustrating that she still didn't prioritize the cleaning. I asked her if we could find our own cleaner and get reimbursed, and she gave us a budget of $80. There is no legitimate cleaner who would clean 2 bedrooms, a bathroom, and a kitchen for $80!!! We eventually haggled to $150 and that amount only covered the kitchen and the bathroom. - We were given only one set of keys for two people on the lease. When I pointed this out to her she said "you can just make a copy" and when I asked her if she would reimburse us for it she answered "it's not a big deal, just do it yourself." The missing set of keys was one of the smallest problems compared to everything else so I let this go, but I think this exchange sheds some light onto how she does business. Time skip to the end of our lease: trying to get our security deposit back. We took photos and videos of the whole place when we moved in so that we couldn't be blamed for any damages that already existed. Ms. Lau tried to blame us for floor scratches, missing curtains, chipped paint, and other damages that already existed when we moved in. I tried to reason with her, showing her the initial condition photos and videos that I took to prove that we did not cause the issues, and then she said, "Look, there's no point in fighting about these details, just tell me how much you think is reasonable for you to pay." After we settled on a number, she found a different way to withhold a lot of the security deposit: a whole years' worth of shared utility bills, and she said she would "waive" the damages fee as if she were being super generous. No one ever billed us while the lease was ongoing, and the shared bills were calculated to be split among the number of occupied units rather than the total number units in the building even though the garbage and shared PG&E would be the same total amount no matter how many units are occupied. With only half of the total units occupied, our portion was insanely expensive. Tldr: Only rent with Laus Investment Group if you are ok with losing your security deposit and paying ridiculous amounts of your time, money, and effort dealing with people!

Sell your building on 4th and balboa so the neighborhood blight gets better…read more Units have been vacant for 10+ years with no signs of even showing to renters. Hopefully the city starts fining you.

Samantha Huang has been a great addition to my family's happiness and achievements…read more Thanks to Samantha I was able to close on my first dream home last month in the Silver Terrace neighborhood; in San Francisco, after looking for months on the market, and I still can't believe it, our offer won and she delivered! With a uprise competitive market with numerous offers on the table, it was very competitive. My family has also closed multiple properties under Samantha Huang in San Francisco. Our plans are to continue in the near future because of a positive experience and knowledgeable information she provided. Samantha is a gem; one of the most honest, efficient, hard working, helpful, reliable and experienced realtor my family and I encountered over the years of being in the real estate market. We put full faith in Samantha for many reasons such as (honesty, bilingual, efficient, knowledgeable, and well experienced, she also exceeded all our expectations). Her work ethic is unmatched and is impromptu when it comes to delivering for her clients'. She gives honest feedback and understands how important it is for you to purchase something worthy of your needs. Anyone who is looking for a good experience with purchasing a property with honest intentions of wanting the best for her client; I would highly recommend Samantha Huang. 11/10 if I could rate her. She is a winner and you won't regret or have doubts when working with her. She is truly the best in the business. I am confident you will receive the same experience. We are forever grateful for the experience to work with Samantha. -Johnson T & Family.

I am a first time seller and I couldn't have had a better experience selling my home on St. Francis…read moreBlvd. in Daly City. I first came across Samantha Huang Realtor when I received a brochure in the mail from her. It just so happened that I was in need of a realtor at the time. I looked at her brochure and watched a video of hers on You Tube and at that instant I knew she was the one to contact. Needless to say, when we met I knew I had made the right choice. Not only was she approachable, she answered every question that I presented to her. She really put me at ease by the knowledge and expertise that she conveyed. I was so excited to work with her. I had no idea that my home was going to sell as fast as it did. Thanks to Samantha and her team, my house sold in about 2 months. I loved her enthusiasm for her work and how she puts people at ease when you're working with her. I absolutely would recommend her and her team to anyone that is looking to sell. Thanks Samantha, for all the effort that you put into making this experience truly enjoyable!!!

The real estate market in San Francisco is crazy, like in crazy expensive and unpredictable. When…read moreI inherited my parents' rental duplex in San Francisco and decided that I didn't want to be a landlord, I enlisted the help of Janice Lee to help sell the property. I picked her because of her excellent Google and Yelp reviews, and also because her office was in the same general neighborhood as the property. At first, I nearly gagged on the cost of real estate agent commissions, but at the end Janice turned out to be worth every penny. After at least 50 years as a rental, the property was in rough shape and needed a lot of work to get into an attractive enough condition to sell. On top of that, the former tenants left behind a lot of stuff that needed disposal. Janice pretty much took care of everything, from cleanup to repairs to needed renovations. She not only located and hired the contractors but even picked out the colors for painting (both interior and exterior) and flooring. It was like she had a sixth sense for what buyers wanted. The only work that was done, and it was a lot, was whatever would pay off when the property sold. The work took over a month, but it was all needed, and I really didn't have to lift a finger. When the property was finally ready to price and sell, Janice took careful note of both the surrounding market conditions and her perception of buyer sentiment at the time. The timing was good, and within 10 days we had five all-cash, no contingency, offers in hand, all for well over the asking price. We accepted one of the higher offers and the deal closed quickly. As an example of Janice's careful attention, the buyer reported a possible smell of gas on the property. It turned out to be just the smell of fresh paint, but Janice went to the property in the middle of the night (so I wouldn't have to) to meet the PG&E tech, check everything out, and get an all-clear. Janice handled all the closing paperwork, from escrow to county filings, in a precise and timely manner. It is now one year after the sale, and there have been no problems whatsoever.

Janice Lee - Highly Recommended Realtor This is my first…read moretime writing a review about a realtor -- or anyone, really. I worked with Janice Lee and had a great experience. She's professional, calm, and never pushy. Janice offers thoughtful suggestions and knows how to negotiate effectively without any pressure. What I appreciated most is that she respects your independence -- she doesn't try to babysit you. She'll give clear advice, encourage you to visit open houses on your own, and once you find something you like, she'll step in and do her best to make it happen. Highly recommend her to anyone looking for a reliable, honest, and experienced realtor who truly looks out for your best interests. -- Leung

Simon got me the ideal house for my parents in Oakland. Close, but not too close. Super crazy…read moremarket now but he knew what to put the offer in to get the deal done. He was always willing to drive to the east bay and was quick and responsive. Highly recommend.

And after a little over 13 years, the round trip is finished!…read more Simon helped me sell my condo in downtown SF in a tough market environment. He gave me great advice on how to prepare the unit to stand out from other available properties, and gave a white glove experience during the sale process, handling marketing, open houses, and discussions with interested parties. Thanks to Simon, I was able to enter escrow quickly with a favorable offer and get a sale done on the timeline I discussed with him. I'd recommend Simon for anyone who'd like to make sure their agent is aware of how the market is evolving in real estate and has significant experience locally in SF. If and when I ever buy again in SF, I'll make sure Simon's helping me to get the right property for my larger family needs now.

Danielle and her team are amazing. She helped us through both selling our Potrero house and buying…read moreour new house in Noe, and there were SO many moving pieces along the way. She was always available, super responsive, and an incredibly valuable co-pilot throughout the whole journey. When it came to preparing our house for sale, as well as our pricing strategy, her team and network added so much value -- ultimately resulting in an incredible offer that was $1.4M over asking. On the flip side, when she helped us buy our new home in Noe Valley, it was a total nail-biter with multiple offers and rounds of negotiation. In the end, we won because of Danielle's long-term relationships and experience. She has her finger on the pulse of the SF market, she'll tell you what she really thinks, and most importantly, she's just a real, authentic person who you genuinely trust to have your back. We couldn't recommend her more.

Always selling beautiful homes in our Potrero Hill neighborhood in San Francisco…read more Home quality offerings, videos, photography and staging are stellar. In an extremely competitive San Francisco real estate market where buyers are acquiring $1 million above listing prices means having either a buyers or sellers agent is critical in having the hyper local neighborhood real estate expertise, insights, marketing, deep knowledge of local market value.

Very disappointing experience working with Lynette Douangvongsa for a condo showing. She came…read moreacross disengaged, dismissive, and rushed throughout the entire interaction, even when I was simply asking basic follow-up questions about the property. I requested an application in person during the showing and was told it would be sent to me, but neither my follow-up text nor my partner's email received any response. Two days later, she suddenly claimed they were moving forward with other applicants because they had received other applications first -- despite the fact that I had already asked for an application at the showing itself. The lack of communication and overall unprofessionalism was frustrating and a waste of time. I would caution others to be prepared for poor follow-through and dismissive treatment.

Skybox Realty has helped us find tenants for the past couple of years. Lynette and her team were…read moreextremely professional, responsive and reliable. Their expertise, attention to detail, and dedication made a complex process, from marketing the property, screening high-quality tenants, showing the property, to arranging tenants move in, feel smooth and seamless . For a landlord looking for peace of mind and a team that goes above and beyond, we highly recommend Lynette and her team from Skybox Realty.

This place is a scam…read more They charge insane "broker fees" that are over 1 months rent ($5500+) but don't know anything about the property and the fee is whatever they can get away with. When we toured the apartment it didnt even have electricity, AND the listing falsely said it included garage parking. Dont rent from them. They will try to exploit you as much as possible.

Stay away from these guys. They are absolute scumbags and they charge ridiculous hidden fees. DO…read moreNOT USE THEM. Worst experience in all my life renting

Kevin Ho was amazing in helping us buy our first home! We were competing against multiple offers,…read moreand the tenant-occupied property added extra challenges. When unexpected issues came up, Kevin communicated with everyone involved, and found solutions that kept the deal moving forward. He was always responsive, patient, and made us feel that our best interests came first. His market knowledge and negotiation skills were invaluable in getting our offer accepted. We're incredibly grateful for Kevin's help and couldn't recommend him more!

Kevin goes above and beyond as a realtor. During the home search process, he toured potential…read moreproperties and recorded videos highlighting all the relevant details, giving me a thorough preview of each home. When evaluating a property, he prioritized investigating every detail--sometimes literally digging around--to make sure it was safe and sound. He took the time to understand my priorities and helped me purchase a property I'm truly excited about. The property needed some updates and changes, and Kevin helped with the heavy lifting by making a list, identifying the key issues, and helping prioritize the work that needed to be done. When I shared everything Kevin was helping me with, friends were surprised. They said their realtors were no longer involved after the sale. Kevin clearly loves the process of matching homes with buyers. I'm grateful for his help and support.

We trusted this team with a major financial decision, and it cost us over $80,000…read more In 2024, after our TIC unit sat on the market, Aaron advised us, in writing, to pull the listing and rent it out instead, telling us we could "simply sell the unit in a few years when the market improves." He personally emailed us rental agent recommendations, specifically referring us to a leasing agent to formalize the lease and advised us to rent the unit out. At no point did anyone on this team disclose that leasing a TIC unit in San Francisco triggers rent control protections that make a tenant nearly impossible to remove without a significant buyout. We found this out the hard way, after the tenant realized their position, buyout demands climbed into six figures, and we were ultimately forced to sell our unit in early 2026 for $80,000 less than we paid for it. When we asked Aaron in writing to take some responsibility, he replied the same day claiming he, Michael, and Compass "had no involvement, and nothing to do with the leasing of your unit in any way." That statement directly contradicts his own emails from 2024, in which he personally advised us to rent out the unit and personally provided the rental agent referral that resulted in the tenant placement. We still have all of it in writing. If you're considering a TIC property in San Francisco, make sure your agent is actually disclosing the risks specific to that ownership structure, not just steering you toward whatever's most convenient for them.

Aaron and team were great from start to finish! We started during the slow season and they told up…read moreto be patient and we would find our dream place! Sure enough a few months later things started to pop up and Aaron was able to work his magic and get us positioned to win our offer! We are so excited to be in our new place! Thank you,