Going on vacation and wanted Dakota Johnson-esque bangs and Cathryn DELIVERED!!…read more I absolutely love my cut and highly recommend this salon. The atmosphere was so warm and welcoming, and I look forward to my next visit with her.

I wish it was a way to give no stars. I am Buisness owner , a serial entrepreneur and have very…read morelittle time to do anything. My time is valuable and my hair is precious to me. I booked Shaudee for the 24th at 10 am. I booked a color , cut and style. I sent her several pictures of the desired look cut and style . She stated that she could do it. I specifically asked for a twist out and the color had to be silver gray all over. She blew my hair out , bleached the top which was already 75 % gray , then came in about 15 mins later to apply the bleach to the darkest part which was the back / sides . The color didn't bleach light enough . I started to feel tingling and asked if that was normal . She washed it out and showed me the results which was a light blonde with hints of orange at the tips. Of course she had to tone it . Then , she showed me the color chart for the grays that she thought my hair could take due to it not lighting enough for the initial color . I didn't like any of the colors because it looked brownish gray. She then stated it looks good blonde . I said that my husband loves me in blonde and although I did want silver gray if it didn't lighten up enough for the gray I wanted then just bring me the blonde charts for me to pick out a blonde tone. I waited as the toner she put on got to a beautiful shade of blonde that I had worn before . I said I like this . I texted my hubby and told him I'm gonna not go silver, because it didn't take . I had decided on staying the color it toned to . Shaudee washed my the toner out , conditioned my hair , and put what I thought to be a leave in conditioner on my hair . I say for another 15-20 mins in the wash chair, because she was doing a Clients hair . Shaudee told me to come to the chair and I saw my hair which was not blonde any more , not silver gray either . It was a grayish /brownish . I said to her what color is this and she stated this is a color I did not show you ,but thought would look good on your hair. I specifically asked for the blonde shaded because if my hair wasn't going to be silver gray I did not want it a dingy gray with brown highlights. I had a very important tv podcast show airing the next day . I specifically asked for what I wanted . Although, I was not pleased i proceeded with letting her finish my hair to see if it would look better. She began to style it as we spoke about the cut in detail. I specifically asked for a twist out/ two strand twist. She said that is what she would do but she applied Narobi and gel to my newly bleached hair and combed it with a small comb and did a wet set . She said it will look just like a twist out . She sat me under a hooded dryer for 20 mins , my hair was flat to my head , very dry and brittle . It looked like an dry old Jerry curl . It had to style the hair but pulling it up , teasing it and trying to make it look decent before leaving. She shaped my hair around sides , and cut the longer part in back to give it a shape . I had to ask her to curl the sides after she saw that it didn't resemble what wanted there should have been an apology, discount or a total redo . She did say if o could come k at 5 :30 she'd do the twist out. I had sat there for hours getting a style done that should have only taken 2.5 hours at the most . I was there from 10:10 - 3:30 pm. I had other appointments and my schedule was pretty busy. Shaudee's was very rude after she messed up my hair . Shaudee initially tried to charge $170 which is not what was texted to me when we were discussing prices. I was already displeased about my experience, hair style , and color. I texted her a screenshot of what we agreed upon . She changed the price to the $130. The only reason I paid was ,because of not wanting to get in trouble with the law . I am very displeased with my hair , I ended up having to restyle my hair the next morning . My hair was dry , very brittle and brown and dingy gray all over . This is nothing what I asked for . She didn't even apologize, say goodbye or anything . Shaudee had the nerve to be upset about a service she did that looked like a hair student did. I'm disgusted! Shaudee should have never chosen a color for me without my consent, she should have done the style I requested her to do instead of doing what she wanted to do to save her time ,because she had other clients, she should have never put damaging gel on my hair especially after bleaching it, she should have never left until I was satisfied as a customer. I am very disappointed in the way this situation was handled. It is distasteful to have someone working for your establishment that displays actions like this.