Bought a 4 piece bedroom set from Bob's and paid for the white glove delivery. In the meantime, we…read morehad a king size mattress delivered the day before the furniture arrived. We moved all the old furniture out of the room except the new mattress, which we left on the floor, sitting on the new plastic it was wrapped in. Upon arrival I asked the delivery crew if they needed me to move the mattress or lean it against one of the walls of the room so it would be out of the way. He said not to bother, they'd handle it. I waited downstairs with my wife as they put our furniture together. An hour later they asked me to come up and inspect. We noticed the mattress wasn't in the room and assumed they had moved it. After inspecting we went back downstairs to wait. One of the men approached us and asked us to sign for the job because they were done. We asked about our mattress to which he replied there wasn't one to be delivered. We explained we weren't having one delivered, that it was already here. Where was our brand new mattress? They just looked at us blankly. We explained again, and suddenly a light turned on for one of the men. He suddenly began profusely apologizing. Turns out they took it to the curb in the rain and were going to throw it out. Upon reviewing our security cam footage we could see they took our brand new mattress to their truck where they leaned it against it, one side on the road for 30 min. When they brought it back inside it was covered in dirt, soaked in rain and the new fabric was roughed up. Called Bob's and got a customer service person. Hard to understand them but they were helpful. We've been told it can take up to 72 business hours for someone to return our call and review our claim. We will never do business with this store again. Beware! Avoid their delivery service.

I moved to this area from CT where Bobs is headquartered. They are ubiquitous there. And they are…read morewell known as a seller of very low quality furniture that doesn't last anywhere near as long as it should (think IKEA but cheaper. The sort of stuff you might put in a guest room to never really get used but it looks okay.) I was looking for some cheapo furniture so I went in and was blown away at how expensive they had gotten, either over time or in the transfer from CT to here. When I asked the salesman (who was too overbearing in the way of fully commission-based sales people in stores that don't value their customers or employees) why the furniture was so expensive if it was a discount furniture store as the store is called and as they had traditionally been he told me they weren't a discount store; they were a regular full-priced furniture store. So I'm here to tell you that if you're going to pay full price for furniture, please trust me: this isn't the company to trust. you'll save money and have longer lasting furniture even from a bottom of the barrel place like IKEA, and that isn't saying much.

Love the furniture here. This is true heirloom quality furniture. Hand made to order, this is REAL…read morehardwood...not that pressboard garbage you get elsewhere. That does make it a little more expensive, but I don't mind paying for quality that will last. You can get the piece you like in the finish you want, unlike other stores. Service is great, I'll shop here again.

Sales experience was great; follow-up was not. Bought a pretty expensive couch that had the…read morestitching pop right away, turns out the "warranty" is through neither Gish's nor the manufacturer, but a third party that makes you jump through hoops. Still haven't had it fixed and gave up. For the price, I expected better after-sales service.

Services, selections and values are all great! Bill was so helpful and took great care to get us…read morewhat we needed in a comfy chair.

The staff at the store was amazing! We went in to buy a couch and they were super friendly but…read moredidn't hover. The ladies we patient and kind while we went back and forth on what we wanted. Thank you so much, so excited to get the new couch today!

Along with a friend, my parents, and my sister's family we had a great experience with the…read moreprevious, older couple that owned the store. Unfortunately, the store is under new ownership and I do not recommend ever buying something from them. My couch was delivered and was put together without the middle "foot." We did not realize this until the frame started buckling in the center, but as soon as we did I called to inform them. It took about a month or more until they finally came out to look at the couch. The man that came was nice and informed me of the problem and that they would fix it; however, I did not hear back from the store. After another month, I called again and the new owner shouted at me and said that this was the first he had heard about it and that the best that he could do would be to send someone with the missing "foot," but he did not want to discuss what was to be done about the warped frame. When I continued to push the issue and question how he would make the situation "right," he shouted more and swore at me, ultimately hanging up on me. I would stay far away from this store and this very unprofessional owner.

We walked in with less than an hour to closing time with two rowdy children, ready to look at…read moresectionals. The owners (an adorable husband and wife team) stayed after hours and helped us pick out the perfect sectional and fabrics for our living room - and other than a missing sock by the end of the experience (my daughter lost it on her and her brother's adventuring in the store while we finalized our order), it was an awesome experience Highly recommend checking this place out if you are interested in buying a comfortable couch or chair!

Very helpful! Very polite and welcoming. Ziha was very helpful and informative. Ended up with a…read morebeautiful dining and living room set. Good quality furniture.

Jim "The Butler" was great! He was so pleasant to work with. He was very knowledgeable for only…read morebeing in training. We randomly popped into the store during the week and came back over the weekend after having to measure a few areas to specifically work with Jim again. He was such a nice and personable employee!

My absolute go-to place for all home decor and window coverings. The owner, Susie, goes above and…read morebeyond to make sure you have the best experience possible.

Had a bad experience with Ashley Furniture, worst example of customer service. Contacted Furniture…read moreFinesse and Susie really listened to me and suggested I come to the store. After looking at several options for a recliner I almost made an impulsive purchase, because I had waited so long for the recliner that Ashley Furniture dropped the ball on, but Susie talked me through that and made me realize I was looking at a piece of furniture that I would have for years and it should be exactly what I wanted. Family owned business that takes pride in how they service their customers.

Love this place, mainly for the concrete statues outside but inside is cool too. We unfortunately…read morehave had to make a few trips here for memorial markers for pets, but they always have the perfect thing for them. They are also eager to help find things and if they don't have it in stock, you can order from the books. They also sell high quality custom made furniture. There's dining sets on display and sale in the showroom or again they have many books you can look through to order the perfect piece. Very nice people and products.

From the owner: You draw it, we build it!…read more At Farmer Boy Furniture, Inc., we provide what you are looking for. Simply let us know your specifications and we will custom build anything. Our customers keep coming back not only for our quality but because we develop a friendship with each of our clients. For more information, call us today!