Dealing with my Warranty company was a major headache, dealing with Davis was not! Quick to get paperwork out to the warranty company, kept me in the loop at all times, and was clear as what they were going to do. They even reached out to me earlier than my original appointment was scheduled due to then being in the area. Money saver since my water heater was leaking, costing me money each day! I appreciated the communication along the way and there work was quick and cleaned up after themselves. Highly recommend! read more

Was hired and paid to install an hvac unit. Never installed and had not returned the money. Starting a lawsuit now .

Unprofessional employees. Your company owes me $2100 .....I am awaiting a court date. Future customers, please do not hire Davis Appliance Company. I will not stop until I am paid. I no longer trust your ability to replace my HVAC. Your employees showed up, did not attempt to identify themselves approaching my door. I had to ask them who they were. They attempted to go upstairs before me, and supposedly had to order a part. Have not seen them since. What did you say about God? He definitely would not approve of your business transaction on my account......Worst service ever!! read more

This technician was assigned to my repair by Choice Home Warranty. Initially responded well to the repair, came out, diagnosed and ordered new parts. But then things went south, failed to provide updates, failed to show up to scheduled appts, failed to respond to phone calls, failed to respond to emails. Save yourself the hassle and avoid this vendor. read more

Davis Appliance was sent my claim by Choice Home Warranty. They came once briefly and did something, but I have no clue what. They were supposed to come back the next week and never showed. Finally, two weeks later they were here unfortunately. They were running a leak test. Andrew charged through and was very abrupt and rude. He then started ordering me around to go get his helper, etc. I wouldn't have minded with a please and not being so demanding. My house has an upstairs bonus room that isn't used much that has a walk in attic access. The worst part was when he finished and left without a goodbye, leaving all doors open, lights on and a discarded piece of something called flex tape in the middle of the floor. I went up to check when I realized he was gone and found one of my cats exploring the insulation in the attic. I won't allow him back. read more

Does not provide repairs in a timely manner. Not truthful about his service. He does not keep the appointment time he schedules read more

Andrew Davis is a crook!! i have been trying to get hold of this company for over 3 months. This guy is a vendor for Choice Home warranty company. His voice mail is always full. He takes your money and never returns. He has scheduled multiple appointments and never shows up. These ass clowns should be in jail for fraud and put out of business. STAY AS FAR AWAY FROM DAVIS AS POSSIBLE, TELL YOUR FRIENDS AND SPREAD THE WORD SO NO ONE ELSE GETS SCREWED! I gave them 1 star only because I could not go lower than 1. read more

This place is the worst! Placed a claim through my home warranty company ( Choice Home Warranty) the end of July 31st. Davis appliance company came out August 5th and my warranty company has approved the repair as soon as they got the diagnosis, surprise it's now September 11th and my oven is still not fixed. Davis Appliance Company had no problem taking my service fee deductible though.... Choice had called the company because they stopped communicating with me and they said the repair would be today from anywhere between 11-1400. Still have yet to hear anything from them. First it was there was an error and they would contact me to schedule the repair..... over a month later haven't heard anything from them. I think it's safe to say Davis Appliance Company is unreliable as well as choice home warranty company. read more

Andrew Davis is a crook!! i have been trying to get hold of this company for over a month. This guy is a vendor for my warranty company. His voice mail is always full, so you can never leave a message. I am sure he plans it this way! the first time he showed up he told me he has been looking for my property for 30 minutes. ( don't be stupid you fool ! why didn't he just get on phone and call ask directions to propetry. Stupid is stupid do as Forrest Gump would say ! He actually has a pretty profitable thing going on here, collecting hundreds of dollars a day for showing up for about 10 minutes to each appt. you do this 4 to five times a day that can add up to about 2500.00 a week or doing the math about TEN THOUSAND DOLLARS A MONTH ! i guess he's not that stupid after all!! i told him what was going on with appliance and he makes diagnosis without looking at anything He then proceeds to tell me he needs payment of 100.00 to proceed with claim. okay so he has been here 5 minutes and telling me he is running late for next appt. I pay him his money and that is the last i hear from him. all this company does in my experience is show up get the 100,00 and never come back for repairs!! What a piece of work this guy is! Never give this place your business. If you need someone who shows up and does the work call appliance solutions out of Washington NC I will give him 1 Star , he really deserves A BIG ZERO read more

I had a new HVAC installed and they were absolutely wonderful! I had been without AC for over a month and they came in and saved the day at a very affordable price!!! I am a customer for life! read more

I would give less than a one star if I could. I mirror everyone's reviews as all of the same those things happened to us with our air conditioning. Never even looked at anything for a proper diagnosis. After I placed a million phone calls sent someone out, again. They quickly line at the outside unit, made a diagnosis for the inside air handler saying it needed a new switch, but I'm not sure how they knew that as they never saw the inside unit because they didn't know where it was. Water started leaking from our ceiling, they would not come out, I called another company whom came out right away. He looked at all things, diagnosed, and then started bailing water out of the attic! I will be pursing filing a complaint at a much higher level as should all the people this guy has ripped off! Choice Home Warranty says they will no longer be using him but I do not believe that for even a minute! read more

I feel the same way I should've read the reviews first. Not good service at all. No communication and too much cancellations just can't keep taking off from work and no one showing up. read more

Great customer service even after I bought appliance he called and made sure everything was going smoothly and I had no problems!

I have requested my home warranty to never assign Davis Appliance to any home problem I might have again. Too many issues for me to provide. pay attention to the reviews. I wish I had!! read more

They were helper in my selection of stove and refrigerato. Vast selection, great customer service, and price.

I agree with everyone that has left a review. This company is terrible and should not be in business. Multiple no shows for appointments that had been scheduled. I would also like to note that CHOICE HOME WARRANTY, the company that continues to use this business is a joke as well. I had to cancel them as well. Bothe companies are crooks. read more

Worst company ever. I can't say enough bad things about this company. They failed for two appointments. After they finally came at the third appointment they were here for five minutes and left. My next appointment with them is more than two weeks away. Horrible company don't book them read more

He's a liar. kept rescheduling and then a no show in the end. horrible customer service. do use.

The Davis Appliance Company is a terrible company and they should not even be in buisness. They sent a tech in to replace a burner igniter and he replaced the oven iginter. So when i asked him about it he laughed and said well i guess you got that one for free. The issue is now that my burner igniter is still not replaced and my oven can not be used now becasue there is an issue with that becasue of what he so called done to it. The tech could not open the top of my stove to check the burner igniter - i had to google that for him, that is absoultely rediculous. This is all happening the week of Thanksgiving and two things to go along with that: 1) The owner will not even return any of my 30 phone calls or my 13 text. 2) You would think that if a company messes something up it would be their priority to get that fixed, not them they are not even concerned with me as a customer. I have even asked them to either fix my oven or pay to have another compnay fix it and again no response at all. I personally think they should not even be allowed to be in buisness, because if the owner of this company is treating me like this you can just image how his workers treat you. So with all of that said please, please, please DO NOT USE THIS COMPANY. DO NOT USE! DO NOT USE! DO NOT USE! DO NOT USE! DO NOT USE! read more

I rarely write negative views unless the service was so poor I would not want to submit anyone else to the same situation. My experience mirrors many of the other reviews regarding Davis Appliance Company. And the only reason I am writing this is awe of the fact they have done nothing to remedy their customer service. I had to contact them repeatedly to check on the status of a part they said was still in transit, and then confirm the date multiple times they would install the new part. And then I found out that they had the wrong part and had left the unit leaking after they left. Their technician was brusque with my tenant and left her feeling scared after their interaction. Davis Appliance has damaged my tenant-landlord relationship and one I know will not be so easy to repair. read more

If I could give them less than one star I would. Multiple no show appoints won't return phone calls. I have to use other peoples phones just to get an answer. My home warranty company is insisting that I use them to the point I want to cancel my home warranty. They showed up to my house finally the first thing he said is you owe $75 and left. I can not say enough bad things about this company. I work for a company that these types of reviews are critical so it takes a lot for me to give a company and bad review but these people are absolutely terrible. STAY AWAY AND FET A NEW HOME WARRANTY COMPANY read more

Our LG refrigerator died after 2 1/2 years. The Davis technician who came out said he could not open the system to repair it. Really? LG then sent their certified technician out, the new compressor has been ordered. I contacted Davis for a refund on the service call since they obviously sent an uncertified LG repair person out. Alas their policy does not cover incompetence so I am out $60 for the service call and another week without a frig. read more

Steer clear. He came to diagnose my electrical issue to be able to submit it to home warranty company for approval. I paid the trade call fee. Work was approved by home warranty company. He has never come back. It's now 7 months later and I have called a handful of times to be told he will be back next week. Don't hold your breath. read more

January 12, 2023, I filed a claim with **** Home Warranty Company and they scheduled for Davis Applicance Repair to come out to my home on January 18,2023. The technician showed up on January 18, 2023, we paid the $75 service charge and he stated that he will send his findings to the warranty company for repair. January 23,2023, we received notification from the warranty company of an appointment for repair on February 1, 2023, 11a-3p. My husband and I both work so he took off a day of work to assure someone was at the home during this time since Davis Applicance could not and would not reschedule for a later time after 4p. On February 1,2023 no one showed nor called to reschedule. At 4:30p on February 1,2023 I called the warranty company who had to reach out to Mr. Andrew Davis of which I was told they were waiting on parts and the parts will not arrive until February 3.2023. The new appointment date was set to February 3,2023 11a-3p meaning someone would have to take off from work again of which my husband did so. February 3,2023 came and went without any communication from Davis Applicance. February 6,2023, I called the warranty company now very angry about these 2 no call no show appointments and they assured me that they will reach out to Davis Applicance to reschedule the appoint and if they don't show they will send out another company to complete the job. The new appointment date was set for February 8,2023 11a-3p. Here it is 2/8/23 @ 4:44p EST, and no one has called from Davis Applicance nor showed to the scheduled appointment. I have reached back out to **** Home Warranty and they are now reassigning another company to perform the job. This company should not be in business scamming innocent Americans like this. There should be some type of penalty for scammers. There is no telling how many other people they have done this to. read more

Our ice maker broke on our Samsung fridge. They came out tonight "look at it" never even looked. He just asked if the water was working and it was. He then said oh the value is broken took the money and left. That was July 7th. Time went by still no call back when they would repair it. I contacted them and was told I will get back to you. Multiple calls and texts later still no answer. No wonder this company has one star. I definitely would not use this company. The only reason we did is because our home warranty sent them! read more

If it had less than 1 star, I would give them that. Terrible customer service, Davis guy came to look at my dryer, did not stay 10 mn, told me what I already knew about what the issue was and now he is not returning phone calls nor text messages. Said he was going to look for some parts. Stay away from those hustlers. Go to professionals and always check the reviews. I wish I had dine that first before paying that clown $70. read more

I cannot say enough terrible things about this company. Our home warranty company contracted them and wow--truly a nightmare. Our heat wasn't working at the beginning of November. They came out a couple times and then said the part they ordered for it isn't working and they don't know what wrong, but they're ordering another part, which also apparently didn't work. I begged them to just tell me they couldn't fix it so we could get a new company out and they kept insisting the part is taking forever to get in and that they could eventually fix it. The part never came in and I called them weekly until the middle of APRIL. We went the entire winter (and half a year) without heat downstairs. Finally in April, they said they couldn't fix it, so our warranty contracted a new company. The new company fixed it ON THE SPOT and just said the part needed to be cleaned. I have no idea how these people are still in business. I can't tell you how many times Derrick said "let me check on that and get back to you by the end of the day" and he never called back....went on for months. read more

Terrible, Absolutely terrible. No diagnosis for a problem with my oven, just a guess. 6 weeks later my oven still doesn't work. I hired someone else and he properly figure out the problem in about 15 minutes. DO NOT USE! read more

My bathroom sink keeps stopping up so I contacted our home warranty company. They gave me the contact information for Davis Appliance Co. I got in touch with them and found out that they are an hour away and I had to wait until they had another job in this area before they could come. Fortunately, that was only about a week away. The technician came in, looked at the sink and turned the water on. It went down because I had used Draino in it. I told him that the Draino would only keep it running for a few days then it would stop up again. He asked about the tub and toilet and I told him that about 6 months prior they had backed up but they had been clear ever since. He said the I needed to replace the pipes between the house and the septic tank. (I guess he had x-ray vision because he had not even brought in his tools). I got back in touch with the warranty company and they arranged for someone from Davis to come back out. Some one from Davis was supposed to get in touch with me but so far no luck in getting anything set up. I talked to the warranty company and they are assigning another vendor with no additional fees due. read more