Zero stars are too many for this company. We needed our septic tank pumped. They came right out and…read morewe're done start to finish in less than 15 minutes. After they left the smell was absolutely horrible. Not realizing this was not normal we let our dogs out only to find that sewerage had been spilled all over our yard. The dogs of course got in it and all three needed immediate baths. In less than a week our tank had water coming out by the clean out. When we called and dealt with Kelly the most unprofessional arrogant person I have ever spoke to in my 66 years she said we needed new leach lines and swore the truck was not full when they emptied our tank. When two guys came back one told me the truck was so full the first time that their hoses had leaked on our yard and he tried to cover it with dirt. Never told us of course so we could have properly cleaned it up. Which took my husband over an hour to do because they spilled sewage everywhere. After a heated argument with Kelly they came back out to repump. She said Mark my words it will be full again in a month. The month is up and we have had no more problems. The tank was just not drained the first time. She told me I didn't have to pay the second time but the people who admitted to not pumping properly the first time made me pay half price! Crooks for this company is an understatement. We paid $540. for a pump out and a giant mess. Kelly now has someone else answer the phone and will not return my calls. I would think it only far that I did not have to pay twice to have a job done right. On the second trip out the tank was also full and they dumped some sewerage back into our septic tank telling me this is normal practice. Please think twice before you trust this awful company to even pull a truck in your yard.

I had an unexpected septic system overflow problem and they were able to come out and pump my…read moreseptic system the next day. Kelly in the office was very patient and helpful making room in their busy schedule to send a team out to my house. Mike and Travis did a great job, were very friendly and knowledgeable about the questions I asked. They made recommendations to help me problem solve the issue and suggestions to keep it from happening in the future. I will be calling them back to help diagnose and resolve the issues that may be causing the problem. I am so grateful they were able to come out so quickly to at least give me some temporary relief while we figure out what is wrong. Thank you!!!