Reading the earlier reviews you might be inclined to think that the reviewers are nothing but whiney complainers. Truth is they are being overly polite. The builder, from the owner on down, care nothing about their buyers. It's all about getting as much money from you as possible, including ridiculously overpriced upgrades, but delivering the lowest quality they can get away with. Forget about getting after-service, that's mostly non-existent. Only the threat of Tarion conciliation gets any real response, but that takes years, and means Tarion has to determine a deficiency is actually a deficiency. The builder hides behind Tarion, and drags out the process as long as possible so that the warranty runs out or the buyer simply gets fed up and fixes things themselves. And certainly don't try to talk to the owner...when the site super (only good person in the company but sadly now retired) brought the owner through our home to show the multiple deficiencies, indicative of all the homes in our development, I was advised not to try to talk to him. What kind of businessman won't talk to his customers? (The answer is one who doesn't care about those customers.) I could go on with numerous examples, but the review would go on for pages. We do really like the layout of the home (I suspect the home was designed by someone else), but that's the only positive thing I can say about the builder. Including the common elements this builder cuts corners and does only the minimum. Be prepared to spend your own money, for both your own home and the common elements if you do buy from this builder. Oh, and don't believe the low monthly fees they'll show you - they are designed to sell you a home. You'll likely double them within a couple years to ensure the exterior is properly looked after and enough money is invested in the Reserve Fund. That's the same for all,builders, but this one takes it to the extreme. So, do I like living here? Yes. Have I endured endless frustrations with this builder. Yes. Would I recommend buying a new home from him? Only if you have incredible patience and lots of extra money to fix his mistakes. (Oh, and don't waste your money on his upgrades (his "design consultant" will sell you all kinds of crap) but do your upgrades yourself after the fact. I wouldn't even let him install any flooring - I'd plan to buy it elsewhere and save money. Same goes for your kitchen and bathrooms. Of course you'd have to have a place to live while you put up with the delayed occupancy and ownership. On this last point do your research. Occupancy simply means you have to take possession, with potentially the minimum of fixtures. And you then have the privilege of paying the builder a ridiculous fee for his carrying costs, with no motivation for the builder to actually close the sale and give you ownership. Do your research on this one too. And no I'm not just a disgruntled owner. I speak for most of the owners here, having had numerous conversations with them. The only way this builder will change is by closing the business. Otherwise, they'll continue the same way they apparently always have. As a lousy builder. read more

Terrible builders. Cut corners at every chance. Poor quality work. Denies responsibility. The owner is a mean person and his subordinates are completely incompetent. read more

DO NOT BUY FROM DAWN VICTORIA We bought a new build from Dawn Victoria a few years ago, the build was delayed which we understood as these things can happen. Once the house was complete, finishes were incorrect, which the builder would not address and essentially told us "oh well, we'd have to demo parts of your home to fix that so leave it as is". When I inquired as to why certain parts of the kitchen and bathroom were scratched and counter tops were ruined in spots, I was yelled at, told that "a lot of people move into our builds without kitchen cupboards even installed and don't complain, so why are you complaining". We have issues coming up constantly. Pieces of the home are literally falling apart. Karyn at head office will ignore you, or if she does respond, her emails will be extremely rude and will accomplish nothing. Dawn Victoria was supposed to get a major issue in hour house fixed for over 1 year after a structural issue caused damage, and we consistently contacted them, but they essentially rode out the warranty and we are now left to fix it on our own. We have fixed multiple issues on our own, and spent our own money to do so, as the company will never assist in fixing them. Do not purchase from this company. We have heard so many complaints from our neighbours with regards to the quality of their homes, as well as how the company has treated them. read more

BUYERS BEWARE***** I am writing this review for Dawn Victoria Homes located in Burlington. I have purchased a home in Ancaster and since day 1 everything has gone wrong. I was delayed closing for over a yr with no sympathy and only for my house to be rushed and poorly completed. I have called the office a number of times and spoke to the owner Don Husak. Don doesn't care about any of the problems and has told me to get lawyer. I have paid over 600,000.00 for this house and I go to bed crying every night with the amount of problems I have. first off - my stairs aren't completed - gaping holes, my kitchen isn't completed and Barzotti wont respond to calls. most windows in my home are growing mold - upgraded materials purchased were not the ones I paid for yet I was told I couldn't do anything about it as long as an upgrade was given. the framing on my house is poor and the floors aren't elevated properly. Dawn Victoria Homes doesnt care about the client and they are completely money hungry. I feel sorry for all the homes that were purchased in Burlington by Dawn Victoria, because it truly is the worst home builder I have ever seen. Please take my word. I am most certain that you can go to Moorland Crescent and Southcote and Knock on everyone's door for their opinion and heart ache. If I had my choice I would never build with them - this company should not be in business as they are crooks. the lack of communication and poor craftsmanship should not go on. I can truly sit here and go on and on about my problems but it just upsets me to the point where I am disgusted with my home. Don - Stop taking peoples money for a house you cannot build. you are way over your head and the problems you have caused for us are endless. you are not sympathetic and you should not be building homes. everyone on the street are very nice and sincere individuals - please take the time to pay us a visit for any questions. I'd lose a deposit before losing hundreds. Thank you read more

We have had many of the same issues as the other poster. We were also delayed for over a year, and when we moved in our house was only 75% complete. We did not have kitchen counters, our "upgraded" carpet has completely fallen apart, and the 6 people they have sent to fix outer foundation leak have only made things worse. Don and Karen are impossible to deal with. If you are looking for a home builder, I suggest you do your home work read more