The service I received in here was excellent. Even though I said I wasn't planning on making a…read morebooking at the time, the lady dealing with me couldn't have been happier to help. Looking at various options available and offering advice on different holiday locations.

Just back from a holiday to BULGARIA the hotel was first class as were the staff .we had a…read morebeautiful junior suit overlooking the pools and the beach .could not fault the food we were all inclusive different things every day .The evening entertainment was really good different acts each evening . now the down side to this holiday The airport was one of the worst we have been too no organisation .We had asked for assistance we were given a wheelchair then given directions of how to leave the airport and find our coach .The JET 2 reps were beyond belief i had my partner in the wheelchair and 2 suitcases asked the rep for help but was told he could not leave his post if it had not been for a kind taxi driver i would have struggled .ON the return leg it was worse no one met us we got a wheelchair after booking in then given direction again to get to the departure lounge but had to que up with every one else to go through security no help at all from staff or JET 2 again .The final straw as we needed a lift to get into the plane we are normally first but this time they boarded everyone else before us it was pandemonium and to cap it all we had to sit on the tarmac for nearly 2 hours WESTOE TRAVEL were brilliant at everything they did pity they can not run airports i think ALICE could handle it HIGHLY RECOMMENDED JOHN R

Great little independent travel agents in South Shields. They have some very competitive deals on…read morethe DFDS ferry cruises, as well as being able to book coach trips to Disneyland Paris and other European city breaks. I have been on a few trips booked by Westoe travel and in general, the hotel accomodation has always been sufficient. The people on most of the coach trips have always been very friendly and made the trips memorable. The prices offered are very competitive, too. They now have their own website on which they advertise any special offers that they have. These often sell out very quickly though so you have to be on-the-ball! Definitely worth popping in if you're looking for an affordable break away somewhere as they have plenty to offer.

Do not use for taking your dog on vacation…read more The website specifically advertises dog-friendly crossing to Europe. The conditions are disgusting, nothing is organized, and your dog will be traumatized. The "kennels" consist of two disgusting cages shoved in a small hole by the trucks. I was not able to visit or care for my dog during the journey because the crew simply could not be bothered to escort me, which is required to go to the truck level. At disembarkation, the crew had no consistent policy. I was told by the information desk clerk I was not allowed to take my dog off the boat and that someone would drive me back on to get her. Then at the shore office, I was told someone with the crew would collect her with the luggage. Finally, when the very rude station manager brought her off the boat, he lectured me that I shouldn't be taking my dog on boats. Seriously?! TL,DR: if you care about your dog, use Stena Line and go through Holland instead

We've come here twice for the cheap weekend away to Amsterdam from Port of Tyne. This time we drove…read moreand found the car park (kind of) easily, parked up and were ready to check in! We unfortunately managed to choose the SLOWEST queue in the world so ended up taking ages to check in which is annoying- please sort this! Once we got on the ferry however we loved it, just like before. Our seaview cabin, our all you can eat buffet, the views. Everything was brilliant. Staff are all happy to help and polite and everything is well organised. Make sure when you get off at Amsterdam that you are first in the queue as once the coaches are full they set off for Amsterdam, so the quicker you get off the more time you get in the Dam! We took advantage of the 2 for 1 £85 for 2 people to Amsterdam deal which is such good value for money. To leave my car in the port of tyne for 2 days for only £24 which I think is really reasonable. Will always come back for some mini breaks :)

This is one of two Thomson shops very close to each other in Newcastle. This shop is located just…read moreoff Northumberland street and therefore doesn't get the same amount of customers as the other store. This means during busy times you often get seen by a member of staff quicker. The service is excellent with staff eager to help.

I used them 4-5 times during a Newcastle stay, both short notice and a crucial scheduled early…read moremorning pickup. They were courteous and on-time every time, a great value.

This used to be Newcastles leading taxi company until a year or so .now mostly a private hire…read moreoperation, not a very good one at that,drivers with little knowledge of the area and poor communication skills,some old school noda drivers still try to lift the company standards. Take as you find them.

Friendly, helpful staff who will get you a good deal or cater to you holiday needs.read more

This is a quite busy travel agents with a money changer and plenty of brochures. The staff here are…read morequite knowledble about the destinations but a little pushy on the travel insurance as I prefer my own. Not a bad range of holidays and they offer some good advice if your not sure what you are after

Easily the best company in the area, pleasant drivers, always on time and very friendly telephone…read morestaff. They always have 7 and 8 seaters available, and wheelchair accessable vehicles too. I get my wages paid directly into the bank, and can get a taxi from Presitge and use my debit or credit card to pay for it without having to go via a cash point, they are the only company that takes card payments in Washington

First time using this company and most definitely the last. I Booked a taxi last night and they…read moresent a big bus for me (10 seater I think), which I didn't mind if that's all they had available. The taxi fare was more than double the cost of other firms I have used and when I asked the driver why, he said it was because I was in a minibus and not a car. I tried to explain to him that I only booked a car as there was only me traveling and did not request a minibus. He said that it didn't matter, I should of refused to get in when he arrived to pick me up. I was fuming, but I reluctantly paid him the fare. I then rang another Taxi firm in the area and asked them the rules around this kind of thing and they told me that I had been ripped off and should report it to the council. So I did just that this morning, and was told off them that he had broke the law by overcharging me as I did not request anything other than a taxi. They said they would deal with the matter and would contact me when they had. So a word of warning, this company ripped me off and in my opinion would not think twice about doing it again to someone else. I would strongly recommend staying clear of this company! The only reason I rang these in the first place is because the company I normally use (Aura Taxis) where busy and had nothing available for the time I needed it. But in future I will stick with Aura even if I have to wait a while until they have a taxi available.