This is a follow-up to my previous review. I called another…read moreplumber regarding my water tank. As it turns out, the work performed previously was shoddy. According to the plumber that repaired my tank, Leak-Tek had used the wrong wire nuts and the wires were loose and arcing. Not only did this keep my tank from working, this could have led to a fire that could have destroyed my home. In addition, the same parts that were replaced by Leak-Tek had to be replaced again. Upon inspection by the plumber, the parts Leak-Tek installed were not OE parts even though it was a warranty repair. I have not had any problems since the legitimate plumbing professional serviced my tank. Be careful with who you choose to do repairs in your home.

Excellent service! Very satisfied with Leak-Tek. Answered the phone immediately and had someone at…read moremy house as soon as they finished up an earlier job. Plumber was very professional and quick and the price was very affordable. Highly recommend.

I hired them in August to replace my entire heating and cooling in my home. The salesman didn't…read moremeasure a door properly which led us down the rabbit hole. The installers were nice guys and they did a good job. Aside from some minor things the installation went smoothly. That door tho... so they paid two guys to come out to rebuild and repaint the doorway. I have neither the time nor the energy to go over what a disaster they were but they're the reason for the 4 stars. I almost went with three. It took six weeks to get this almost resolved. Now I'm just trying to pay them. Yes, trying. My balance was to be adjusted bc we had to do some repairs ourselves. I can't get a balance despite calls. If I don't hear by Monday I'm paying what I think is fair. If they want more they can sue me.

Absolutely horrible work in a senior living community! There were holes already cut in the wall to…read moremake the necessary repairs. After a week, they came in to make the repairs and cut another hole crooked and took all the pieces they cut in the hallway and in the unit with them, which makes repairing the hole more difficult and takes longer. They dropped the hatch in the ceiling and cut into the wall without asking if anyone had allergies..or are asthmatic, which I am. I was trying to have conversations with law enforcement and others and they had NO consideration! Arrived without any notice to set a time. Furthermore, there was a BRAND NEW TOILET SEAT COVER put on two days prior. The worked needing done was above the toilet and in the shower so --- the bright idea of the day ---- the worker decided to stand on top of it in his work boots.... And DID NOT TAKE 2 MINUTES TO COVER THE SEAT... so it got ALL SCRATCHED UP! Lastly, they did NOT CLEAN UP ANYTHING AND LEFT A MESS - water on the toilet seat - not wiped off.... Debris everywhere and big holes in the wall in the bathroom and in the hallway outside my unit 338. No consideration for the human being in the unit and their time and how they were going to clean up a huge mess and replace a brand new item! I would recommend checking elsewhere! The marks and wetness are difficult to see but I marked all the black chips and marks that won't come off just because something couldn't be lied over it .

I have dealt with possibly hundreds of repair companies throughout my professional career and…read morepersonal life. The two gentlemen that came to work on my air conditioner were two of the most professional, polite people I've had the pleasure of doing business. I highly recommend this business!

They have responded to three service calls under American Home Shield and have not performed any…read moreservice. They might be a value outside of using AMERICAN HOME SHIELD, but not when acting as their agent.

We had to have another service call recently. Maverick and his helper came quickly. Maverick went…read moreto work to see what the problem was. He and his partner were quick and got our heater running warm again. I really recommend Maverick and his partner. They are knowledgeable and quick to respond.

Issues with coils they replaced in attic. They were defective so not Sinclairs fault. They replaced…read morewith another coil but it had leaked and a large piece of ceiling had to be replaced. Sinclair paid for all of that and to paint entire ceiling. Painter never came to see how it looked after. Also didn't cover everything. We spent hours cleaning paint off counter tops, cabinets, and floor tile. They also got paint down on walls. I went to Sinclair with pictures. Manager was out and staff said he would call me. I never received a call so we were left cleaning the mess and I will have to Paint the walls where they let the rollers hit the walls.

I want to say what a fantastic experience I had as Noah…read morediagnosed and repaired my AC unit in stormy weather. He had the exact capacitor required to do the repair. That says so much to me about his employer . Very professional and skilled. Thank you Noah! J&W. JTI BEST in the WEST! I can't wait to tell everyone who needs repairs...I wish you much prosperity with your career Noah!

Frozen pipe on our washer. Called on Monday afternoon and Charles came the next morning at 8:30 AM…read moreand solved the problem. Definitely would use them again. Courteous and responsive.

I have TXU Energy and use their warranty company. This is who was sent to me. He will just put a…read more"band-aid" on things. Yes, I was mad that it took three visits to find the actual problem and I was also mad he broke my storm door the first time and he didn't fix it. It was a windy day, but everyone knows you don't let go of the door handle when it's windy in Lubbock. If you were stuck in the heat with no ac, you'd also be upset it took 3 visits to discover the actual problem and then more upset when he said the cost. Don't use his services, find someone else. I was told my coils needed to be cleaned and he said it would be $700, guess what, I got it done for less than $200.

They did not even fix the problem, in fact, made it worse!!! Damaged the exterior of my shower…read morefacet. Very poor service from Don. I had to get a different plumber to fix what they didn't!! DON'T WASTE YOUR MONEY. Also, received a quote for an exterior hose bib for $150.00, that's outrageously overpriced. I replaced myself for $12.