Not helpful - did some testing then used all kinds of high level medical terms (mind you I have a…read moremasters degree but this was over the top) - waited forever to see another assistant who never came. Simply doesn't care

Joel Vandersluis kicked me out of his office AFTER his team performance a unnecessary test on me…read morewhich consist of a test like acupuncture. After the nasty test that his assistant gave me which they called a nerve conduction test, that was suppose to check my nerve ending; I followed all his orders and I came down with MRSA. Now that I look back on the visit I hate I ever allowed this man in my life. His assistant gave me a test with a little needle that stuck me in every nerve ending in my body (starting in the bottom of my feet to the top of my head after each stick she stuck the needle in a sponge. I question every move and I asked her did she have additional education to perform this test every question was answered with a sincere answer. I can go on, this is when he was in the old St Elizabeth hospital office approximately 13 yrs ago. I didn't write a review back than because I was/still grieving for the lost of my only child. Joel Vandersluis told me he needed to give me a spinal tap in HIS office not at the hospital What REAL neurologist give spinal taps in there office? Looking back on my HORRIBLE experience with Joel he is out to make you sick not to help you get better. Long story short the reason I was having mobility problems/ and falling, my psychiatrist had given me a prescription for Xanax for my anxiety and panic attacks after the death of my child. I told Joel this and I also documented ALL medications on my new patient form, However Joel told me it was possible that I may have MS . A money maker diagnosis ~do your homework like I did so a neurologist like Joel will not make money off you . I'm so upset I have had rash after rash for 13 yrs with the help of Joel and other Doctors taking advantage of a mother grieving. I refused the spinal tap and he kicked me out his office and gave me my medical file. Sad we don't have Dr.'s that don't listen . He just wanted UHC money and mines.

Dr Jon Williams and his team are treating my mother for Myasthenia. He is a wonderful and caring…read morephysician. We heartily recommend him as a neurologist.

Takes a long time to get an appointment here. But finally got my family member in and they were…read morethorough and nice, taking their time with us. Had to refer us to another specialist. So another four months and we'll be back for another evaluation. This is medical care today folks. The office is beautiful and calming and close to mt house. That's priceless.

This is about the office staff at Neurology Diagnostics-not the doctors. The scheduler is quite…read morerude and impatient. As this is the first impression patients have with the practice, it does not set a good tone. Additionally, while I understand that the scheduler is busy, it is common to call repeatedly and not get a live person; it goes to voicemail. The voicemail instructions say to leave a message and the scheduler will call us back. This never happens. In fact, I had to reschedule my appointment and, after calling 3 times, left a message with the requisite information. Not only did I never get a call back, the next day I was charged a no-show fee. When I called the office number to ask to speak with someone, I was transferred to the voicemail of the office manager. The officer manager NEVER calls back (much like the scheduler). If the office manager does not want to do her job properly or interact with patients when they have questions or concerns, perhaps she is in the wrong profession. I also tried calling the billing department. No answer, no response. Seems to be this office's modus operandi. I will NOT return; my doctor has recommended another provider, and they have been lovely so far. For patients who are already dealing with uncertainty and a potentially lifechanging diagnosis, the behavior of the office staff is unacceptable. The entire experience was extremely unprofessional and disappointing. My advice: seek another reputable practice that will treat you with respect and kindness.

Total rip off. Wanted me to pay $350.00 for one test, when my insurance said I only have a copay…read moreof $40.00, since they were in network. My insurance called them twice to explain my copay is only $40.00, the dr office insisted that I pay them 350.00 for one test and $175.00 for the 2nd test. I waited a month to get the tests done and now I have to find another doctor. I should known better when the doctor did not know the difference between being dizzy or lightheaded. Maybe that is why the parking lot is empty all the time.

I've been a patient here for many years. I even continued to see Dr Svetic when she moved further…read morenorth - I drive 45 min each way to see her. But my experience with the office staff when trying to get my Rx filled has been so bad that I will no longer continue as a patient or recommend them to anyone. They put my need as a patient last on their list of priorities. Do not put your wellbeing into their hands.

From office staff to Dr. Svetic you are in capable, caring hands. I have been a patient for over 8…read moreyears and refer friends, neighbors and strangers to her when I hear how frustrated they are with their neurologist. Dr Svetic leaves no stone unturned looking for answers and is not afraid to say she needs to do more research. Dr. Svetic is up to date on current research and also willing to listen to what you have found out and willing to discuss. She keeps you active in your treatment plan, refers you to others when other areas of the body may be involved causing neurological issues to rule out any possible correlations. She treats as the "whole person-in-enviornment." She doesn't just give up. Dr Svetic and her staff always greets you with a warm smile, gives you the time you need which might mean making others wait longer for their appointment, but I don't mind because I have had my time when I needed her too. I highly recommend Healthy Brain Neurology and give it a 5+ rating.

Went to Dr Verrill for spinal injections, always very personable and staff is great too.read more

Dr. Verrill has performed 2 sessions of injections in my spine this year. I experienced relief…read morebeyond my expections! Not only did I get relief within 24 hours, but the care and treatment of the staff was exceptional. He was responsive to my concerns and put me at ease..as much as possible with someone sticking needles in my back! :) He is highly recommended.

Dealing with brain bleed, seems the process to correct this is taking a very long time, but was…read moretold that up front. Would prefer more follow up contact to make sure things are going ok.

Erin Jordan is worthless. Told me I had MS then did not help me. At all cost avoid this place plus…read moreit is not in a good part of town. Even the receptionist are rude.

I started coming to this practice based on a referral from a friend. I love my doctor (Williams)…read moreand never have a wait or any issue with checking in or out. Appointments are sometimes easy to secure and other times a few weeks out. However the front desk gave me a tip to call in early to check for cancellations. My doctor is very patient and always listens to me and provides follow up care or a referral if needed. The practice offers the option to have blood drawn there or you can do so at a lab. I elected to do in office to save a trip but the nurse pricked me 3 times before she called over another nurse who was successful. My daughter also endured the same fate. I like "my chart" which is available online and have used to monitor my blood test results because the callbacks are not alway as thorough. My suggestion is to ask for lab or test results if you aren't clear as some are not available to view online.