All of the staff are phenomenal, very upbeat and supportive! Dr. Vu is a very caring and…read morecompassionate Ophthalmologist. He helped me overcome my fear and anger over my diagnosis.

My ophthalmologist (Dr. Baum) of the last decade or so retired in 2022. He even took some leave…read moreduring the height of COVID so I saw Dr. Gabry. Now for the past two years I have been seeing Dr Gupta. All three doctors are gems. I've never had a problem, making an appointment or any problems with the receptionist. I have found that making an appointment at 8:30 in the morning is the key to getting in and out quickly. They really do a thorough job with all the routine checks for a standard eye exam. My mom has glaucoma, so it's important for me to keep a check on my eye health. I've got that covered here for a small copay with my insurance.

So sad that Dr. Baum retired. He was wonderful. I went to a new doctor in this practice who was…read morevery rushed and provided a diagnosis that made no sense. When the symptoms continued after using the over the counter medication recommended, I had to schedule with another practice, this time the doctor who accurately identified the issue. All in all sad to say an unpleasant experience.

Dr. Baum is the only Ophthalmologist I've ever been to and even though he no longer takes my…read moreinsurance, I am willing to pay out of pocket because he is that good! My office visit was $135 which is way less than my GP charges my insurance company. He is professional and caring. He never rushes or brushes off questions you may have. He is a Georgetown graduate and has lots of pedigrees adorning the wall of his waiting room. Washingtonian magazine likes him too. He has been on the Top Doctors list many times. Parking can be a pain with the construction going on down the street that takes away many of the metered spots. There is a lot behind the office that charges $5 for the first two hours, but it fills up quick. I had an 8:30 appointment so I had no problem. I plan to stay with Dr. Baum. He is worth every penny!

Dr. Baum is great. Woke up one morning and my eye hurt. I called and was able to make an…read moreappointment immediately for that morning. When I arrived, he examined me and told me what was up. He was great b/c he took his time to take out an booklet & show me exactly what happened. Rather than prescribing me a medicine, he explained that a hot compress four times a day was better than any prescription medicine out there. Plus, it'd save me money & a trip to the pharmacy. I liked Dr. Baum b/c I got an immediate appointment, & he was so friendly. For 15 minutes, my appt. was $110.

I had my LASIK done with Dr Holzman last December and the whole operation went very smoothly…read more Professional staff, honest about all the questions I had and the procedure was an out-of-this-world experience. They really did help calm me down during the operation, which I actually enjoyed since it was something I will never experience again. Loved working with them!

I cannot say enough about the professionalism and care Dr. Holzman and his team showed during my…read morelasik surgery. I was quite nervous about this surgery and everyone along the way reassured me and answered all my questions and concerns. Day of surgery I was still nervous, but they treat you so well and provide such a relaxing environment, that you have no choice but to chill! I don't know why I was so nervous, the surgery on both eyes was over so quickly and I was so well-informed about what post-surgery would feel like, that I had no surprises whatsoever. If you are going to trust your vision with anyone, then do so with Dr. Holzman. It's been a month now and I'm loving that I can see clearly now when I first wake up in the morning and all day without the aid of glasses or contacts.

I had cataract surgery. It took place in Silver Spring, and the service was below par for the first…read moreeye. Disorganized, not attentive, and the anesthetist didn't give me the right amount. I don't know what Dr. Hyang did, but my eyes are worse than before. I still need glasses for distance and they are drier than ever before and often cloudy. Also, Dr. Huang took to giving me hugs when he saw me for follow up visits, I think to mollify me. I do not recommend him. I think his son is much better.

I have been going to Harry for 25 years, starting when he did my lasik in 2000. He recently just…read morecompleted cataract surgery in both eyes. I completely trust harry and his opinions. After my cataract surgery Harry was going on vacation but took the time almost daily to check on how I was doing. I couldn't see myself going anywhere else for eye care. the office maybe cramped but it is loaded with the most up to date technology available

This lady is talented and I heard she was going to retire...don't know if that's a rumor or not…read more At any rate, she's too easily distracted and works too fast. Jumps from one room to another leaving you wondering what the heck's going on. Very ADD type behavior. She put the wrong size punctal plug in my eye which was caught by her tech! Also, when removing small growths from my lids, which is why I went to her in the first place, she decided she didn't need to wait for the numbing agent to work before she started cutting. Again a tech asked her about this and she said, "That's OK, she's tough." Curiously when I started with her, I mentioned I had dry eye and she said, "Oh I work with dry eye. We can try some things" or something of that ilk, expressing her expertise. When the punctal plugs did nothing, she told me she didn't work with dry eye. I decided she was not the doc for me.

Dr. Rosalie Bair is a superb eye surgeon. She is careful and obviously cares about the results of…read moreher surgery for her patients. You will be safe in her hands and thrilled with the results. She may appear a little brusque at first, but don't let that concern you. I can't say enough positive things about her. I just wish there were more extremely competent and careful doctors like her to choose from. Thank you Dr. Bair! Her staff is also very helpful and kind and will answer all your questions.

Dr Vistamehr is knowledgable and kind. She's good at explaining my diagnoses and treatments in a…read moreway I can understand, and she will see me in between yearly appointments if I have a special concern. I am grateful to benefit from her expertise.

This is by far the worst doctor's office experience I have ever had…read more I say this as both a patient and registered nurse. I called and was able to get a same-day appointment, for which I was really grateful. When I arrived, it took 3 staff about 15 minutes just to get me checked in. Eventually, one of them called me back, I don't know what her job description (none of them were wearing badges). She took me to a patient room and began my patient intake. That took approximately 40 minutes, despite me helping her spell certain words, and offering to help her spell others. I communicated my health complaints: blurred/double vision and floaters, and my concern that it may have been caused by a medication I am on. She dismissed my concern, and said that she and everyone else in her community had grown up taking this medication for prolonged periods and had never experienced anything like this. She informed me that the duration of my medication therapy would not suffice to cause the symptoms I was experiencing. at this point, I did not know if she was the ophthalmologist or a medical assistant at this point. It appears she was tech, so all of this was definitely out of scope for her. She handed me the eye shield before we began my eye exam. I asked her if it had been cleaned. She took it back from me and cleaned it. As a nurse I have to say this is basic, infection, control 101. 40 minutes later, she was finally done with my intake, at which point Dr. Setareh Vistamehr entered the room. The very first thing she said to me, was not hello, but "Where is your name from?" This is highly inappropriate, and the definition of culturally incompetent care. In a county as diverse as ours, I expect better. I expect you to treat my ethnic last name as you would Johnson or Jones. That means, confirm my name so you know you have the right patient, and move on. I clarified and asked, " Do you mean the origin of the name?" Yes, she replied. I responded, and asked her to call me by my first name. She continued, going on about how her friend is Thai and also has a long last name. Again, I asked her to call me by my first name. She immediately looked annoyed and flustered, and her attitude remained unchanged for the remainder of the appointment At best, I will call this clueless, inappropriate, and unprofessional. I communicated my concerns, and listed specific research that shows that the side effects I was experiencing were the side effects listed for the specific medication I was on. I relayed my concerns, along with the concerns of my primary care doctor who had asked me to see an ophthalmologist that day. She assessed my eyes, and proceeded to gaslight me. She informed me that the symptoms I was experiencing were a natural part of aging for a woman. She stated that they were not related to the medication I was taking, and the fact that I was taking that medication and experiencing the symptoms was a coincidence. She instructed me to go to my nearest Walgreens and get 1+ readers to solve my problem. I insisted, and mentioned other symptoms she hadn't addressed. She proceeded to diagnose me with blepharitis and told me to apply warm compresses to my eyes daily. She told me the condition was incurable, and there is nothing I could do about it. She looked annoyed and was short with me, as she got up to leave the room . I immediately made an appointment at GW 's ophthalmology department. I am so glad I listened to my gut, because one week later, they diagnosed me with the very condition I had asked this doctor about. They concluded this was a side effect of the medication I was taking. They ordered treatment to resolve the condition, which could have had severe consequences if I continued on the medication. My suspicions had been right all along, and I would not have been diagnosed correctly if I had taken the advice of Dr. Vestamehr. I quite possibly could have lost my eyesight for up to a year, or permanently if it affected my retinas.

The African American female receptionist was extremely nasty and rude. We called In early to make…read morean appointment and we were told to come in after 2pm. We arrived at 1:55 and the receptionist rudely remarked "well, you're early and the doctor isn't back until 2." Then she proceeds to lie and tell us that we were told to come in at 2:40 when that is not at all true in the least bit. Then, she rudely proceeds to speak to my girlfriend and I like we are little babies with no intellectual capacity, to teach us in an extremely rude manner how to sign the log-in sheet as if we are stupid and never been to a doctor's office before. (Not to mention the constant rolling of her eyes and her constant mouth clicking/lip smacking). Then she proceeds to play around on the front computer and wait until 2:10 to give my girlfriend her new patient forms when she could have given it to us at 1:55. One of the worst receptionists I've had the displeasure of being around in my life. Also, as if the above isn't bad enough, the younger female African American receptionist had earphones in listening to music the entire time ignoring all her surroundings in plain sight of all patients, sitting in the corner doing nothing. Well nothing work related that is. However, Dr. Cypress the Optometrist in the office, was very nice and courteous and treated my girlfriend with the utmost respect. She also seemed knowledgeable in her field. I would have given this doctor's office a higher rating were it not for the 2 receptionists.

I have been going to Visual Eyes for almost 8 years and the service is always friendly and the…read morestaff is knowledgeable. The selection of frames is also a plus.

Your eyes are the windows to our world. So, you want to make sure and take care of them…read more Dr. Bahn is the nicest and best ophthalmologist I have ever met. I learned today, that his father and grandfather are ophthalmologists too. Dr. Bahn told me that he knew what he wanted to be, since he was a child and he is excellent at his work. Dr. Bahn makes your examination painless, but he is very thorough. His office staff are nice and efficient. I always get a warm welcome when I walk in the door. I would give him ten stars if I could.

Sneaky little bill adjustments to senior citizens. Added $1.60 on to my mom's bill by conveniently…read morerounding up to $20 when our medicare advantage plan paid $131.40 of the $150 fee. When you try to talk to office about it they just get pissed off and have no explanation for where the extra money goes. They just pocket the difference. I'm sure most patients don't 'even notice. So unethical. Oh, and to add insult to injury they call it an "incentive adjustment." Incentive to let the public know.