So glad we chose Williams Carpet. From the minute we walked in the door, we felt welcomed. A family…read moreowned business with a wealth of knowledge. Unlike some big box stores, where employees are hard to find and not very knowledgeable. Our installation went great. The two man crew were neat, friendly and did a fantastic job. We felt so appreciated and that they genuinely wanted to help us. Our carpet is beautiful. Thank you Sandra and team.

I have edited my original post in order to emphasize the main issue…read more I hired this company to install luxury vinyl plank flooring at my second home in North Myrtle Beach, South Carolina. During the in-home measurement visit, I narrowed my choices to two products. I verbally selected Titan Genesis Restoration Pine which was encouraged by the gentleman taking in-home measurements, and that is what I expected to receive. He said this style was more durable, 100% waterproof, will not require replacing as soon as the other one, and it is trendier. On the written estimate, the document listed the Titan brand with a color name that does not exist in the Titan line. The color written on the estimate actually belongs to a different brand (Shaw Floorté), not Titan. Because of that mismatch, the floor that was ordered and installed was not the product I selected, and it did not match the brand/color combination on the paperwork, as that one does not exist. I was never called (my f/t residence is in NJ) to say the job was done, the balance of payment was not requested as told it would be, and pictures/video was not sent as promised. The owner/seller called me several weeks later, 2 weeks after I told her assistant that the wrong floor was installed, not to expect me to pay the balance, and no reason to have owner call me back. However, Sandra the owner did call me after an additional 2 wks after getting notice that I decided to dispute the 50% deposit I paid with Visa. Since she did not own up and correct her error, and maybe next summer I would have it redone by another merchant it wasn't fair for me to be out this deposit, then start again with another deposit elsewhere. Sandra said I can't keep the floor for free, but the current installed floor is of no use to them. It would be junked. And she was not offering to put down the correct floor at her expense in order to receive full payment originally expected. I get it. It becomes a higher financial loss for her. The interaction unfortunately became unpleasant. I was spoken to in a way that felt unprofessional. She was yelling at me, saying that I must be a rich lady keeping contractors' money, and that I am a nasty person. She was angry that I posted a review on Yelp; kept saying it repeatedly. She wanted me to shoulder 50% of the financial responsibility of her error. Once again, she did not offer to remove the floor and install the correct one. I wouldn't trust this merchant not to leave me without a floor; rip it out and not install correct one. I understand if we have an agreement to correct the error, she is obligated. But I don't want to have to go to court to prove she again did not fulfill her obligation. Had she called me before I flew back to SC 2 wks after the job was completed, admitted the error, and offered to immediately rip up and install correct floor I would certainly have said yes. I also would have halted them had they sent me pictures early in the installation. But her emotional responses to me and threatening me with a lawyer further seems retaliatory and in bad faith. My review is based solely on my personal experience with the product selection process, the documentation error, and the owner's response when I verbalized her error. I hope this information is helpful to future customers so they can double-check that the written brand and color match what they chose and to be on site for the job. Picture on the left is style I chose. Picture on right is style installed. I have additional pictures of the back with labels for brand and corresponding color.

I must say the very best handyman I've ever hired, he specializes in plumbing and electric. I had…read moregotten him through Home Depot to instal a dishwasher and microwave. After first contacting him figured I would also pick up a couple of ceiling fans and a few light fixtures. We agreed to a price and made and appointment. He kept in contact to get updates on my deliveries. I also discussed replacing my kitchen sink. Darrell first impressed me was as soon as he walked in he dropped down a towel and wrapped his feet. Everywhere he worked he made sure the surrounding areas were protected. He took a look at my sink and told me what it would take to install a new one. Instead of taking me into a lengthy project he explains it would work but be costly and asked was it worth the minimal benefit I would get out of it. When he finished I all had him hang to wall hangings in the stairway to the second floor, Did a great job on that also. He hauled everything away, my place was spotless when he left. The week previously I had new floors installed on the first floor and tile in the upstairs bathrooms. One of the toilets wasn't set right and leaked onto the bathroom floor. The installer sent back another crew and re-seated the toilet. A few days letter a started seeing a water streak develop on the ceiling. At that points I had no confidence in the flooring company and called The Helping Handyman. He fixed the problem and let me know what the problem was. I also had him re-seat the toiled in the other bathroom. He did a great job in very little time. The flooring company agreed to pay for fixing the ceiling. As the group I contracted to fix the ceiling took down all the fixtures they commented on how excellent the installation was on the ones The Helping Handyman and asked for Darrell's number. The Helping Handyman is top shelf and I would highly recommend him.

Darryl changed out my kitchen faucet, adjusted a toilet, changed out a dead bolt lock, fixed the…read moreshower drain plate and drilled my gladiator system back into the wall as it was coming out! Darryl was awesome and he is such a nice guy! If you need small jobs done, call Darryl! I highly recommend him!!

Stephen Turner was courteous, professional, prompt and did a fabulous job on my lawn and the clean…read moreup it needed!! I Will definitely be using him in the Spring!!!

Hired Turner Landscape Management for some hedge/tree trimming. I live in Florida and needed work…read moreat my parents home in Little River SC. The communications and timeliness of the project went very smoothly. I would recommend them... I plan on using again in the future.

They replaced by back porch with new wood and screening- Very quick and great to work with- Stayed…read morein communication with me with the job and worked constantly until the job was completed- left the area neat and ready for me to enjoy my new porch- will definitely use them again for more repairs/ remodeling for our home.

Great work replacing storage door. Highly recommend. Reasonably priced! Thank you for your prompt…read moreand excellent service.

I'm very impressed with the responsiveness and the attention to Customer Service. This is the only…read morevendor that would call me back in the area and within the same day we spoke, the property was assessed and recommendations were provided.

I cannot say enough good things about Jonathan of Fresh and Clean Improvements. From yard cleanup,…read morepressure washing,tree trimming and deck staining- he has done a beautiful job of bringing my yard back to life. I highly recommend Fresh and Clean!