I don't want to be too harsh on Cranage Hall, as it's located in a beautiful setting surrounded by natural space. When you approach the hotel, you could even be forgiven for thinking you've arrived at Downton Abbey such is the magnificence of the front of the main house.
The reception area is also lovely, with modern touches brushed with history and luxury, and spacious seating areas to rest and wait for a cab.
Behind the scenes, luxury is harder to come by, despite some valiant efforts on behalf of whoever owns the hotel. Our room, for instance, while spacious and peaceful (despite the close bar and a raucous wedding) felt old and worn. The bed was too soft, its springs having seen better days; the TV too small and grainy for such a big room; no wifi that we could grasp on to; no air conditioning to speak of; and bugs everywhere. And I mean everywhere.
Harmless bugs, I think, but bugs all the same, and unwelcome guests at a hotel of any rating, let alone a four-star such as this.
The room rate was £120+ for just one night, and breakfast was included. And while the daytime reception staff were friendly and informative, offering a bottle of wine as a welcome gift, plus a couple of tickets to Tatton Park as part of our booking, the night-time staff were a little shy when it came to making us feel like special guests. One guy was busy propping up the wall while furiously chewing Wrigleys like his lfe depended on it (which was somewhere on the floor, in the long, long distance ...).
So, we wouldn't stay here again because it didn't represent good value for money compared to other four-star hotels. Nuff said. read more