We recently had the pleasure of working with Nina Parsa as our real estate agent in selling our…read moretownhouse and purchasing a new house in Winnetka, CA. From the very beginning, Nina demonstrated an exceptional level of professionalism, coupled with genuine care for our needs and preferences. Her expertise and dedication made the entire experience seamless and enjoyable. Throughout the selling process, Nina showcased her extensive knowledge of the local market, ensuring that our townhouse was presented in the best possible light. Her attention to detail and a keen eye for staging made our property stand out among the competition. Moreover, she skillfully marketed our home, utilizing various channels to reach a wide pool of potential buyers. Thanks to Nina's efforts, we received multiple offers, and our townhouse was sold in a remarkably short amount of time. When it came to buying our new house, Nina's commitment to understanding our requirements was exemplary. She took the time to listen to our needs, preferences, and concerns, allowing her to present us with a selection of properties that perfectly matched our criteria. Nina's patience and attentiveness throughout the house-hunting process were truly commendable. She guided us through each viewing, providing valuable insights and answering our questions with confidence and expertise. She worked with our load officer and accountant on very short notes. One of the standout qualities of Nina is her exceptional level of professionalism. She is always punctual, responsive, and highly organized. Whether scheduling appointments, coordinating with other parties involved, or handling the paperwork, Nina ensured everything was executed flawlessly. Her attention to detail and efficiency instilled a sense of trust and confidence in us, knowing that we were in the hands of a true professional. Equally important, Nina demonstrated genuine care for our well-being and satisfaction. She went above and beyond to ensure that we were comfortable and informed at every step of the process. Her warm and friendly demeanor made it easy for us to approach her with any concerns or questions we had, and she always took the time to address them thoroughly. It was evident that she genuinely cared about finding the right home for us and ensuring our overall happiness. But guess what? She never stopped caring about us. She brought us an amazing christmas gifts and ordered modern house sign, so every time I pull to my driveway I remmeber how great Nina is! Our experience with Nina Parsa was nothing short of amazing, and we wholeheartedly recommend her to anyone because she is the best in my opininon. Her professionalism, knowledge, and genuine care for her clients set her apart in the industry. Whether you are looking to sell or buy a property, Nina's expertise and dedication will undoubtedly make the process a positive and successful one. We are grateful for her exceptional service and are thrilled with our new home, thanks to her.

Nina Parsa is fire!!! I have recommended her to other friends of mine that are shopping for a house…read morebecause she is extremely knowledgeable and persistent. I just closed escrow today and I started looking at properties late January of this year. I was contacted by multiple realtors and lenders when my credit was run but she took initiative and quickly scheduled tours for properties within my price range. This is why I chose to work with her.

Debbie was a tremendous help in finding a home to rent in Irvine for our family of 7. I really…read moreenjoyed working with her. She is professional, punctual, polite, clear, friendly, and capable. I felt like she was in our family's corner helping us all along the way and supporting us. No question was too small for her to respond to (she's great with timely responses and communication). Great overall experience!

Debbie helped my girlfriend and I find a wonderful place to rent in Irvine. When five other…read morerealtors wouldn't give me the time of day because I want to rent instead of buy, Debbie stepped up in a major way and was nothing short of spectacular. She's friendly, she went out of her way to understand what we were looking for, and didn't bother wasting time on properties where we had a low chance or it didn't meet our requirements. She was efficient with our time and very upfront about the whole process. I'd recommend Debbie to anyone and everyone. We're for sure calling her when we decide to buy. We couldn't of asked for a better realtor to help us find our home.

I'm glad that my wife and I had Karen's expertise in helping us sell and buy a home.  She possesses…read morekeen skill sets of listening and negotiating that helped us navigate the time period of when we transacted. When we first met Karen, we told her what we were trying to accomplish - we wanted to sell our house in a hot market for maximum price and purchase a bigger house for minimum price.  Honestly everyone wants what I just wrote, but she really listened to what we were saying because she took that time to examine what was important to us.  What area were we trying to buy in, what were our requirements, how comfortable are we with uncertainty and etc?  That told me a lot about what we were getting into and who would be our champion. We listed the house in the first half of 2021.  She and her team help us work on how to present the house.  We know it's a booming market and we expected maybe a 5-6% over asking.  Rather, she was able to navigate 12.5% over asking.  We were thrilled.  But now comes the hard part.   Now we have to find a house and the house we want has specific requirements.  It must have a, b, c, d, e, f, g.  In the age of Zillow and Redfin, we can look at the listing ourselves and that belies the notion of what an experienced agent does.  Because of Karen's expertise and experience, she talked to us about the homes, and would tell us if there are similar houses in similar markets.  She guided us by listening empathetically or respectfully challenged us when we needed it.  We eventually found a house and we put the bid in.  I was nervous, so nervous that I accidentally used her as a therapist (she's really good in de-escalating tension).  When she called us with the good news, we found out we purchased the house about 6.9% over asking.   Why this is important is because from a percentage standpoint, we purchased a bigger house in a more desirable area for less than what we sold our previous house. If I had to put it in square footage, we sold our house at $501/sf and we purchased the new house at $348/sf.   Luck plays a big factor.  Karen is humble enough to know luck plays a big role in all our lives, but beyond her modesty and humbleness is this - she had the skill sets to act and win for her client when luck struck.  We were lucky to sell our house in this market, but unlucky to buy.  When we did buy, she helped mitigate the worst of a booming market.  In the end, we got a premium selling our house and a discount buying and we did it with Karen's help.  That is what her skill and expertise brought because anyone can get lucky, but it takes skill and talent to make something out of that luck. I'd be remiss to not mention the others on her team, Monica Dean and Emily Gibson.  Both Monica and Emily were quintessential in helping us get to our desired outcome.  Thank you team Karen.  ^_^

Karen is our realtor for life. We met her as the sellers agent when we purchased our first home,…read moreyears ago. She just helped us last week close on our new home. Her talent and professionalism were key in making the deal happen. I recommend her for all real estate matters. From buying a home, selling a home or help with your rental property she is the right person for you.

Nancy did a great job in finding the right buyer for our home and making the selling process as…read morepainless as possible. She is very professional and stays on top of everyone during the transaction to make sure they are completing their tasks on time. I would highly recommend Nancy as both a listing and a buyers' agent.

My husband and I had not moved in 16 years and we were anxious over the whole process. Nancy…read moreexceeded our expectations from beginning to end. We were in escrow in one week allowing us to purchase our new home. We were impressed with her professionalism, quick response and follow up. I would truly recommend her to all my friends and family. Thank you Nancy for meeting all of our needs and going above and beyond! Jennifer G

Working with Sylvia and Mark was an amazing experience. They were professional, responsive and…read moretruly went above and beyond to help us find our home. I highly recommend Sylvia and Mark to anyone buying a home.

"Sylvia and her team has helped me with the purchase of my 2nd property. She is someone I can count…read moreon for the repeat business and absolutely fantastic to work with. She helped to negotiate a great deal for me in a very tough Irvine market, and assisted with finding a great tenant for my investment property. She will pick up the phone regardless the time of day and keep me updated on any progress or challenges that may arise. Her honesty, integrity, tranparency and problem solving skills make her an effective Realtor you want in your corner. I always deeply believe in "Action Speaks Louder Than Words", working with Sylvia definatley makes you feel that way. I'd recommend Sylvia and her team for all of your real estate needs."

Getting to work with Victoria has consistently been a truly wonderful experience. Buying and…read moreselling homes can be stressful, but we have always felt very comfortable and cared for in our 3 separate experiences with Victoria. She is personable, clear and consistent in communicating with us, very organized and motivated. We do not feel pressured in any way when working with Victoria, and we rest secure in knowing she'll find the best results for us. We will continue to return to her when buying or selling a home.

Victoria is a powerhouse! Not only does she know real estate, she cares about the client…read moreexperience, from beginning to end, even years later. We worked with Victoria to find a rental home a few years back. She was thorough searching for the right property that would help us maximize investment, patient as we toured place after place, and when it came time to close the deal we knew we had the right gal in our corner. She worked with us on every aspect of closing and made sure our best interests were looked after. If you're buying or selling, you want her in your corner.

Horrible Customer Service lots of excuses as to why things cant get done Jen is not vey…read moreprofessional and has horrible customer service skills. She has been doing her job too long time and it shows for her to retire. Her attitude is horrible . She was supossed to have given me some vital information ain a timely manner as I was sitting in the bank at the time so I could send a wire transfer. She refused to answer the call after being texted and vociemails left by me and the bank teller at the time. She started taklking about how busy she was and what other customers she had to deal with blah blah blah etc etc. Her family is her support staff so if you want to complain or speak with someone else she is the one in charge. She is very combative and argumentative. I hope to never have to deal with her again. If you have a choice of places to do your Escrow business with please do not choose this place

"She gives prompt accurate services to her escrows. She goes above and beyond what her job calls…read morefor". When given a choice on who the escrow officer is on all my transactions, hands down, she is the ONLY person I use.

Heritage Coast is absolutely exceptional! As a little context, this was our first home purchase and…read morewe knew absolutely nothing and had no idea the roller coaster we we're about to embark on! We had an opportunity to purchase and jumped on it and everything happend so fast from viewing to acceptance to closing. Heather was on it to guide us every single step of the way. She walked us through every part of the process, advocated for us when needed, helped us understand expectations and timelines, and otherwise handled everything flawlessly. We are beyond grateful for the opporuntiy to share this big life moment with her and her team and will only use Heritage Coast in the future. Highly recommended and very grateful for her expertise and tenacity to land us our dream home. Thank you again Heather!

Highly recommended. Working with Heather and Whitney has been an A+ experience…read more Heather & Whitney at Heritage Coast Homes helped us sell our house AND purchase our new home in late 2024. Both transactions were handled with the highest level of professionalism, transparency, & honesty. They understand the local real estate market and bring strong negotiation skills to the table. Selling: Heather and Whitney went above & beyond to prepare & stage our house for sale. The professional photography was outstanding & helped our property stand out on flyers & real estate listing sites. The open houses they held generated a lot of interest from local buyers & agents. Throughout the process they kept us informed & looped in, explaining each step. We received multiple offers, our house was sold for above asking price, & we closed escrow on time. Buying: Heather & Whitney helped us buy our new home in a new neighborhood. Clear communication throughout the process, including home inspection and removal of contingencies. Overall, a very easy and seamless transaction. Heather & Whitney care about their clients. The entire process for both transactions felt very customer-first.