My mom's doctor I appreciate the love and true guidance she gives…read more She to me is one of the best lady family doctors in hilo. The reason is for her genuine care to help her paitents something that rarely occurs with some doctors.

I have been a patient since I was 19 years old (21 years this year), since Dr. Nakamura started at…read moreDr. Kurohara's office. After opening his own practice, Hilo Family Medicine, where Dr. Mel joined him & has cared for me ever since. She has helped me through many hard times in my life & always does her best by me and my health. I am blessed to have a doctor that is as wonderful & committed as her!!!

Aloha Nui DPC, LLC provides high quality and prompt medical services to our community. We have…read moreshortage of doctors and medical services in Hawaii, so we are very fortunate to have them serving our community. They are super-efficient. Your referrals, prescriptions, appointments, etc. are setup in record times. They are super friendly and make you feel part of their Ohana. I recently had a medical issue that required extensive tests, specialist appointments, etc. They worked diligently on my referral, medication, follow up appointment etc. They did not stop until we found the cause of my medical issue. Now, we are working on getting the medical treatment I need. Thank you for being part of my life and for genuinely having my health and overall wellbeing at heart. You are the best.

Aloha Nui is the absolute finest family clinic in Hilo. Dr. Harmeling, along with staff nurse…read moreNicole and office manager Kapa, are very caring and most dedicated to providing the best possible care for patients of the Aloha Nui Family Practice. Appointments are made easily available on very short notice. Aloha Nui is 'da best!'

What a wonderful doctor! I was on vacation on the big island and developed a severe ear infection…read more An amazingly kind and thorough experience seeing Dr. Alberin. He even called me back and asked me to come back in because he thought of something that would help me! He also said i could call him if i need anything else. I wish my doctors at home were as kind and helpful. His staff was efficient, kind and wonderful all around! Seeing a doctor while on vacation isn't what I'd hope for but if you need one go see Dr Alberin.

Physician Hopman sent us a letter stating that the 'bond of trust no longer exists and she no…read morelonger is willing to provide us with service.' I suppose by remaining healthy, we have not contributed to her pocketbook on a regular basis. At Hopman's facility, you are a customer....not a patient. Steer Clear.

The receptionist is awful. Not friendly at all. Nurse (I think) she did not introduce herself,…read moretreated me like cattle. Told Dr Kalua about training her staff, she didn't seem concerned. Told her she probably doesn't care because she has so many other patients. Too bad Hilo has so few choices.

Dr. Harmeling and his right hand man, Kapa, are top notch. Never had the level of care, attention…read moreto detail and compassion like this before. Best decision we made signing up with Aloha Nui

It has been so hard to find and keep a good physician in Hilo - they retire, they go back to the…read moremainland. I could not believe our good luck when a friend recommended Dr. Harmeling. He is fantastic, going above and beyond - super available, checking in to make sure it's all going well. He clearly loves what he does and loves Hilo. And his support team is great - Kapa as office manager, and nurse Nicole. I cannot say enough good things about this medical team.

The worst! waiting…read moreon a call back to see IF I would qualify as my current doc is one wahine and dealing with Men's Health issues in my 60's, I wanted a Male's perspective.. I answered 5-10 questions over the phone and since I don't drink or smoke or take drugs and I'm fully compliant with taking my Meds, I figured His office would call back with a Yes! when the following week rolled around and I hadn't heard from His office by Monday afternoon, I called back to get not only a NO, but an BS explanation that he's on OVERLOAD! Why did you tell me he's taking New patients but only on a case by case basis and ask me specific, personal concerns about my health IF IN FACT BUDDY is NOT TAKING NEW PATIENTS BECAUSE HE's on OVERLOAD! Why? I am practically a Boy Scout! I don't drink or smoke or take drugs! To add insult to injury his office gives me BACK my own Wahine doctor's office like some kine Comedy bit! Never trust this Dork!

My first experience with Dr. Festerling was very pleasant. The staff were friendly and helpful and…read morehis assistant was very nice. Dr. Festerling has a caring disposition like my late pediatrician used to be. He took the time to thoroughly read through my medical information which shows me that he genuinely cares about his patients. He shows his concerns by asking questions. He provided me with the best solutions for my situation. I appreciated that he respected my decision with what I was most comfortable doing to take care of my health for now. Dr. Festerling has my respect and trust because of how he treated me. He treated me with much kindness and responded positively towards my values and morals when it comes to taking care of my health issues.

Dr saito gave me such a a hard time about diagnosing my son with autism. He told me "parents who…read morebelieve their children have special needs sometimes do it for attention." His bedside manner when dealing with energetic kids is not what you'd want from your pediatrician, someone you trust with your child's health. He has a very condescending attitude and makes you feel uncomfortable when trying to voice any concerns. I had to reach out to other resources just to get a diagnosis for my son because he wouldn't do it himself. Eventually he did make a referral for us to get a diagnosis after me having to go through hoops and other agencies. He wouldn't accept he had autism til I came with my own diagnosis which he wouldn't accept then say it's not acceptable because it has to be from the dr he sent the referral. I am writing this review to save parents from this situation, it's truly heartbreaking that a pediatrician in our community (a community with a lot of special needs individuals) is so out of touch with the children they are caring for. Mahalo for reading my review I hope it helps you decide where to send your keiki for care.

Friendly staff, short wait time, doctor is brief and to the point. Dr. Saito always answers…read morewhatever questions I may have. I feel very comfortable with bringing my daughter here.

The doctor was once a good GP, but has since forgotten why they became a doctor, which is to help…read morepeople and do no harm. My family were patients of this doctor until becoming unavailable and people had to start seeing another doctor, also a GP in the same office as patients are not assigned to any specific Dr. and just see who ever is available at a particular time. It felt like the office environment went sour and one doctor left the office, and patients (including my family) chose to punish their prior patients and refuse to see them anymore, allowing work environment problems to take center stage. Now, my family is unable to get blood pressure medication and other much needed medications filled, and we're not able to find another Dr. who is taking new/old patients at this time. Get away from this Dr. while you can. There is too much office drama and you are likely to get refused medical treatment without warning, violating the medical Hippocratic oath taken when graduating medical school.