I recently visited the Decathlon store on Ortega y Gasset, and unfortunately, my experience was…read moreovershadowed by a troubling incident. From the moment we entered, my husband felt racially profiled by the security guard at the entrance. As we made our way to the sports pants section, we noticed that we were being closely followed by the same guard. This unsettling experience continued as we moved to the changing room, where the staff were not only unhelpful but also quite rude. It seemed as though the store staff were communicating about us, which only added to our discomfort. After trying on the pants, our experience took another negative turn at checkout. A staff member randomly tapped my husband on the shoulder and insisted that we pay using a mobile cash register, claiming it was due to the store being busy. However, it was clear that the store was not busy at all. It is disheartening to witness such behavior in 2026, especially in a vibrant city like Madrid. I hope management takes this feedback seriously, as no customer should have to endure such treatment. It's a reminder that we still have work to do in addressing racism and ensuring a welcoming environment for everyone.

From the owner: Deportes Moya es una empresa familiar. En 2011 celebramos 30 años de historia de venta de material…read moredeportivo. +2000 metros de superficie comercial. Somos la tienda de deportes más grande y con más productos de Madrid. Disponemos de la mayor selección de calzado deportivo de Madrid.

From the owner: Somos una empresa familiar con amplia experiencia en venta de material deportivo. Especialistas en…read morepádel, tenis, running, basket y fútbol.

Quite an experience. I checked Yelp for reviews on shoe shops and this one was on top of the list…read more I walked all the way there in late April 2022 only to find that it had gone out of business probably well over six months ago - little surprise there due to Covid-19 but why is that shop still in the pole position???

Good store for jewelry. Phenomenal service. Value was reasonable. Plenty of locations either…read moreeach having different emphasis on product.

Nice place and they offered up a dialysis of how I run (overpronate vs underpronate). It was all…read moregood, they always seem to want to sell these inserts that at 200e a pop seem an overkill. They display that while bouncing a golf ball on the insert while it lays on the bench. I let them sell me a pair and now find them painful and they're so big they distort the shoe a little. I'm to be blamed as my spanish is not the best but still, I felt like they pushed the inserts a tad too much. Rest of the store has lots of things from shoes to a lot of runner gear.