The Deem team has been fantastic! Our house flooded last August. They have patiently worked with us through the dismantle, buyer confusion on choices, and the put back together of our home in Yankeetown. We appreciate the excellent service. The job they did looks stunning! Judy and Mark O. Yankeetown, Fl read more

BE CAUTIOUS! I went to Deems to purchase whole solid wood cabinets to replace cabinets which were 12 years old and the particle board shelf supports failed causing catastrophic failure. I assumed with their rating I would have any issues. I went in with my wife told Jeff numerous times do NOT show me any cabinets with even an ounce of MDF or particle board-,and my wife said I embarrassed her by doing this, . We paid our initial deposit of 10.5 thousand. The day comes when the cabinets arrived and lo and behold on the second day of installation, but what did I see- shelf supports that were laminated particle. What disgust. Jeff responded the supports were particle board but were made so they would not fail- what a joke. I refused to allow them to install these shelf supports. In addition, I identified shelves that were missing, provided shelf had obvious scalloped defect and 4 inch groove, glass was absent, and the company was originally unwilling to repair the holes in the walls caused by the old cabinetry removal. I made a list but felt Jeff was being unresponsive, so I went to the warehouse. When I identified the issues, I inquired why did the quality control person not identify these issues. The spokesman stated they were too busy to have anyone do any QC on inbound shipments. If it was not for Bubba, the company would have ended with a 2 star review. In the following weeks, Bubba had the shop fabricate the missing shelves and the shelf supports from plywood. Jeff tried to say we needed to order additional shelves for the pantry cabinet that they were not included in the $21,500 cabinets we purchased-I guess people just order the box and the cabinet beside the kitchen cabinet did not require a shelf. I repaired the holes in the wall myself- wanted to know the backsplash was mounted on a solid surface! BLUFF(bottom line up front) I paid the extra monies to have no headaches- the same system from Lowes was approximately 6 k cheaper. I wish to thank Bubba for fixing the issues but my advice is to go to Lowes- easier to resolve any issues. read more