I have been coming here for almost two years now and have never had a problem booking an…read moreappointment or with any of my appointments. Typically, I come for a wax and always feel welcomed and comfortable throughout the process. During a recent visit, I decided to ask about facials (I've never had one before). Laurie (the owner) explained several to me that would be beneficial for my skin concerns. I booked an appointment for the four layer mask facial and nervously went to my appointment. After she brought me down to the room where the procedure was to be performed, she explained the series of events to be expected. Throughout her explanation she asked if I had any questions. She was very welcoming and comforting and provided a fantastic explanation for what was to be expected. After undressing and getting comfortable on the table she came in and began my facial. It was an AMAZING experience and I highly recommend it to everyone! The aromas of the product and the room were relaxing; the subtle music in the background helped me to unwind. I felt as though I was being transported to another place. Her expertise with facials made each phase feel like second nature for her hands. I am beyond words by how impressed I am from this experience. As I mentioned, this was my first facial every and so I don't have anything to compare it to, but I will definitely be setting the bar high for my future facials. I walked out of my appointment feeling extremely relaxed and my face feels softer than a baby's bottom. Honestly, I'm not sure when my face has ever felt this great! I will be back for more!

This is one of the most relaxing day spas I've been to in the Watertown, NY area. It isn't the most…read moreluxurious but it is very personal and comfortable. Harmony does an amazing job of meeting your needs and making you feel welcome and rested no matter what service you're there for. Their services are plenty. They have everything from massages to manicures to body scrubs and sauna sessions. This spa does lean more towards a feminine atmosphere than a unisex one, but they serve both men and women. My husband goes for massages with me occasionally, and never regrets the decision. We both enjoy the experience.

We will not be returning. I used to come here when they first opened many years ago. There was only…read more1 masseuse but she was awesome, responsive, and had magical hands. I left the area and recently moved back. Pros: Love the decor and that Dr. Megan is there working as a chiropractor. It's convenient. I had an appointment with Tammy for 60 minutes. While good, she literally talked the entire time which killed the vibe. Not only that, she went into deep existential remarks of where my pain comes from. When she asked what I did for a living and I told her, she then assumed that I didn't know how to separate my client's feelings from my own and this is where my chronic pain was emanating from. I've been doing my job for 24 years! Trust me, I don't take on client's stuff and could teach her how to not do the same while learning how to read a room. I digress. I then scheduled a 90- and 60- min deep tissue for my partner and I with Tasha. We scheduled nearly a month in advance to ensure our work and childcare times aligned and to guarantee a spot since Tammy is usually the one that works on Fridays. The first appointment, appointments were at 9a and 1045a on a Friday before Christmas. She cancelled with less than 24- hours notice saying bc we were getting bad weather prediction on Friday afternoon, she was cancelling all of her appointments. No offer to reimburse us $35 per appointment for cancelling less than 24-hours like they would charge us if we had done the same. The weather did not occur until that Friday beginning at 3p. She tried to rebook us for Tuesday of the next week. I have clients too. I respect them enough not to cancel with such short notice. We booked for the very next Friday. Thursday, 29 Dec, Tasha cancelled again stating she had the flu after JUST going to the urgent care. We've had enough and requested refund of our $215 back. Melissa sent me a message saying these things were unavoidable, but when I look out at the next 2 months, Tasha doesn't typically work on Fridays. I would imagine this probably had a lot to do with the cancellations. Although we are getting a refund (supposedly), bc Tasha cancelled last minute, I just lost out on $900 for two workdays of pay (earn $125/hr for 5 hours we scheduled off for both appointments minus the tax of 30% on that). It doesn't seem that Tasha or Melissa cared about the second and third order effects of their behavior, but their policies hold people to a standard they can't meet themselves.

I have been having back pain for the last five years I've been out the service. I have been to the…read moreER, Acupuncture, Chiropractor, VA the pain was still consistent. I look online for deep tissue massage, I saw NNY. I went there and there was a massage in session. I then called the number, and my call was returned immediately by Melissa, she was able to get me in on Monday. The pain had gotten worse. I actually fall this morning while trying take my kids to school because of the back pain. Melissa hands are from God. I got one deep tissue massage, cupping and tools. THIS MASSAGE WAS FROM GOD!!! Most of the severe pain went away!!! Glory to God!!!

From start to finish River Wellness is absolutely wonderful! I had Paul and hands down the BEST…read moremassage I have had. He stretches and has you breath to release the muscles better. I highly recommend him. I came in with so much tension and left feeling AMAZING! He was professional and booking was super easy!

My husband and I had a couples massage and it was so relaxing and peaceful. The atmosphere, music,…read moreand aromatic energy was just what we needed, not to mention the wonderful professionalism of the massage therapists. We highly recommend!

Asherdee is an absolute master of her craft. I cannot give her enough praise and I've only had 1…read moresession with her (I immediately booked a 2nd session after we finished if that's any indication of her skill and expertise.) She is extremely knowledgeable, friendly, inviting, and professional. My friend recommended her when I told him I was beginning my search for a massage therapist in the area, and I'm glad I took his advice that she is a tier above anyone else around here.

I just had a very good message from James at Breathe In Serenity Spa on State St. I have been…read morehaving a lot of back pain due to severe muscle tightness on my left side. He is very knowledgeable and was able to help me so much after just one session. I'm here for just a week but next time I'm in the area I will schedule another appointment. Happy to know about this place.

Shannan, as owner and operator, has moved to a new location that is her own space, she no longer…read morehas to share with others not in the massage therapy business.. There are 3 rooms for her and the other 2 RMTs that work with her. The new location is amazing and still has free parking. Rachel is the other RMT certified in the Graston technique. She is amazing and always asks first before using any of the tools. If you need deep tissue for an injury or simple relaxation to take away the stress, Rachel will adjust to your situation.