Excellent customer service and fair pricing. Recently, our pool vacuum needed repairs. They…read morereplaced a few parts, but it still wasn't working properly, so they refunded everything we had spent. We highly recommend this business!

Good service, accurate water testing, knowledgeable employees for advice about pool care, good…read moresupply of chemicals and equipment, reasonable prices and prompt response to on site pool repairs and maintenance. I highly recommend this pool service.

Designer (Amy Wright.) 5 stars Sample selection coordinator…read more5 stars Construction superintendent 2 stars Construction scheduling 2 stars Pool School & Service tech (Brian Heathcoe). 5 stars Dig day to completion 10 weeks I'll start my review out by saying that I am happy with my pool and I did recommend Blue Haven on the Gulf to someone recently, and I will continue to recommend them, but with stipulations. To make a long story short the process from dig day forward was very frustrating. I am a home builder, so I am familiar with construction processes, contractors, and scheduling. In the very beginning, I requested to be given a seasoned superintendent for my project. What I got was a messenger. 99% of my questions could not be answered, and unfortunately a few build details were overlooked or installed improperly and had to be corrected. This was not because I did't express my concern but more because it just went in one ear and out the other. I ended up working with John the manager after a certain point in time. Fortunately, he saw to it to make things right. My 1st pool school was rushed and lacked the "Congratulations on your new pool, I'm here to teach you how to maintain it" attitude. This was my first pool, I was a deer in headlights. Eventually, they sent a second pool school technician to me by the name of Brian Heathcoe. What a wonderful human being Brian is!. He showed me every process on maintaining the pool and was patient enough to answer my 100 questions. I've had my pool for 10 months now and there has been a time or two when I was unsure of something and reached out to Brian on his cell phone. He answered immediately and took care of me. He has since been promoted, and I can understand why. Blue Haven needs to hire more people like Brian! My bottom line suggestion is if you go with Blue Haven on the Gulf make sure you communicate and hold them accountable to what they say they're going to do. One last thing, if you want an amazing and patient designer then ask for Amy Wright!

I don't do reviews normally, but because this is such a large expense for a homeowner I feel others…read moreshould be concerned with the Mobile location. This was my google review after we had already reached out to Blue Haven for help with the issue and their response was "your responsibility and out of warranty" and recommendations on contractors to fix. Buyer Beware! Pool is in its 2nd summer. The weeds and mold around the brick pavers is horrific. Had many quotes to have the paver sand redone because of course Blue Haven said "out of warranty". Every single contractor that came to quote asked "Blue Haven Pool?" They could tell by the paver installation their Crap work. Sad to think about how much original pool cost and the amount I am now paying to correct the paver sand, mold removal and weeds. Oh and most quotes - 5 year warranty. Do not use!! Welp - wouldn't you know that got the attention of Julie their warranty manager who had told us to pack sand earlier. She now messaged us to say, while this is outside the warranty, the pavers may not have been maintained properly in only 18 months. However - now they are willing for to send someone out (specific date given) to show us how to maintain.....IF...we remove the 2 star google review and replace with a 5 star review. Are they for real? BBB coming in next. For what it is worth - the design is beautiful. The actual pool is beautiful. The paver patio is the problem that will be ruined if we do not shell out $1000s to fix less than 2 years of install. I wish i could add pictures here. If you could see the mold and weeds growing.

Bought a spa there several month ago. The store owner was brilliant to have an inventory after…read morepandemic, so they were one of the few who had spas available. Spa was reasonable. Delivery and setup were perfect. Had a problem a few month later. Needed new pump. They were diligent is solving problem per warranty. Appreciate the response and technical competence.

We purchased a pool from them last May and it was installed in June. The installers came and left…read morein a few hours since they have several installations scheduled each day and were in a hurry. They did not wait to make sure the liner was good, just left. The installation was not the best and we had many bumps and uneven places on the bottom. I also found a couple of spots where a sharp object was poking up under liner. I called and emailed them about this right away but was told it would be fine and to let them know if I had any other concerns. Now my pool is leaking and they are telling me I will have to pay a 375.00 service call for them to send someone from Mobile to check it and pay for the repair. It is only 9 months old and is should still be under warranty, but they are telling me only if seams rip, no warranty on installation after 30 days. I notified them about the sharp object within 30 days but nothing. I do not recommend buying a pool from them as they do not stand behind their work or product. Should have gone with Doughboy again!!! Bambi Wilkinson

Horrible , " a bunch of crooks". They came to my location for a service call which I paid for. I…read morewas told I had a bad blower motor. He quoted me $220 for a new blower installed. He required a 50% deposit to order the part which I paid him That was on July 17. I have not been able to get in touch with them they will not answer their phon, so I keep leaving messages and no response, I requested a refund of $110 no response they are racketeers do not use them. You'll be sorry.

From the owner: Anything to do with hot tubs, we do it. We repair, move,…read moreinstall, and will even dispose of your old spa. We also have a selection of used refurbished models for sale.

The guy answered the phone like a pro and was busy but took my number and called me right back. I…read moredon't care if they have the best price or the product in stock or not they know how to treat a customer.

From the owner: Leslie's is your trusted neighborhood pool store in Slidell, Louisiana and a go-to destination for…read moreall things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way -- in-store, online with easy in-store returns, or through the Leslie's app. And don't forget to join the Leslie's Pool Perks Rewards program for special offers and savings every time you shop.

These guys are phenomenal. We originally went to them for the first time a few years ago when we…read morehad a basic 15 ft round Walmart pool and needed help with a spare part for the pump. My husband and an employee ended up getting into a conversation about the previous owners of our home leaving an old Hayward pool pump and filter system here. Next thing you know, we left with pipes and parts needed to connect that pump to our pool. The following March, we were back there again, only this time it was to purchase a much bigger and better above ground pool from them. We opted for the 15ft x 30ft oval pool, 52" deep. They made the process easy, and within a month, our pool was installed and ready to go. It would have only been 2 weeks, but weather was consistently nasty and the date kept getting pushed back. They even make bundle packages to include decks, which we took advantage of. Since then, we've used them for products, free water testing, advice, and more. It's always a pleasure going to Spa and Tub, and the kids love getting to see all of the hot tub and pool displays when we go in. These guys (and ladies!) are always incredibly helpful teaching me how to keep my pool top notch and sparkling clean, and never try to sell us anything we don't need. I trust them 100%. If cleaning and maintaining your pool isn't your thing, they offer those services as well. Give them a call.

DISCLAIMER: Spa & Tub along with their main installer, Sean, are highly recommended. My experience…read moreis below------- Bought a 15x30 pool and I think I'm going to love it. I'm not sure yet, because I haven't been able to use it. My backyard was a tricky install due to a very steep slope. Communication was severely lacking with the plan and install. Salesman didn't go over any install plans, just said an installer would get with me due to the install being unique. Our installer (Sean) was very polite and seemed very knowledgeable. The install requires 2 retaining walls, the First was done quickly to allow the pool install. The second one took 3 days of phone calls before someone showed up. Once they did arrive (after 5 pm) I had to leave and asked if I could just leave payment with them. Owner (Zeb) asked me to leave it in his truck. Opened his door and there were bottles of beer with condensation on them, obviously cold, so not only were they drinking while working on my property, but also driving. I was left with a huge gap between my house and retaining wall. When I called to see about someone returning to fill that in, I was told that was my responsibility unless I paid an additional $500 after I had already paid a total of $5700 for install and retaining walls. So, I spent a week after working my regular job outside with a shovel to fill in the gap so my foundation to my home wouldn't crack. I'm sure this review should have gone somewhere else, that Pool and Spa are simply selling a product and then done with it, but anyone reading this needs to be aware of what happens after you buy. Ask questions, be persistent and demand all steps in writing. I would buy a product from Pool and Spa but wouldn't recommend any work done by Zeb or Brown Construction.

Lovely place. Small but interesting finds for the garden or day room. We found some interesting…read moreplanters for a project we have.

Service was very good. Very cute shop with a good selection of gift items. Found a few plants on my…read morewish list and for a good price.