Alistair did a showroom valet on my BMW M4. I have to say I am very unhappy with the result - after cleaning the interior the instrument cluster has been left with fine scratches and swirls which were not there before (visible every evening when sun lower in the sky). I phoned to ask him about this and he said a microfibre could not damage the glass (despite the fact it is in fact plastic not glass and a friend who is also a detailer said it was the softest type of plastic). I phoned him to discuss the matter and he never offered to come and see the damage but instantly got defensive. He said I did an inspection of the car afterwards but this was in the morning and the swirls were not visible in that light. Then to top things off he accused me of damaging it myself since (during the past 3 days since he came) and then trying to lay the blame on him. If your car matters to you I would not not trust with your pride and joy and this man has zero integrity. Now I am left with a bill of over £1000 to replace the instrument cluster. Avoid! read more