I never got to try them. The web site says they are open from 8 AM to 6 PM. I went by to have an emissions test done. I got there at 1:10 PM. No attendant came out. I walked around to the front of the building. On the door was a sign taped to the window stating they were at lunch and would be back at 2:15 PM. I am not going to wait over an hour for the attendants to come back from lunch. They should have a time specified for lunch hours on the web site. Needless to say, I won't try this business again. My time is valuable. A simple update to the web site stating they are closed for specific lunch hours would go a long way to not waste the time of customers. read more

Quick and clean! Can't beat that! Just don't go next door to Monty's! They screw up more than they fix. read more

Very professional and fast. Waiting room is clean and staff is great. It was raining today and the attendant came to my car with an umbrella for me which is nice because I forgot mine! read more

Don't go here. Michael Childress inspected our car and looked for anything and everything he could just to fail it. Not sure if he was having a bad day or if he just didn't care but he is the type of person you do not want anywhere near your vehicle. TRUST ME WHEN I SAY NOT TO GO HERE. read more

My family has been coming here for years, and will no longer be. I realized my registration is about to expire and need to get my inspection. I came immediately after getting off work, arrived 40 minutes before they closed. After leaving me waiting parked for 10 minutes, he comes out and says he's doing an oil change which will take 30 minutes. Fine, I can wait. Only day I had time before my registration expires. Upon saying that was fine to wait he said he wouldn't be done until they close. Ok, again, I arrived far before closing. But he just reiterated that they close at 6. I even said all I needed was a state inspection, should only take a few minutes. But no. Not even an apology for it! Absolutely horrible service, I've never had this before anywhere. Save your money for somewhere that wants it. read more

So I rolled up for this year's inspection and thought the place had closed down. It was around 10 or 11 AM. Door was locked and there were no signs of life. I messed around with my phone for a bit, and as I did, a car pulled into the back. A guy got out and opened up shop. I was in and out in snap. So glad they are still open. My tips (and picture) may lead you to think otherwise, but I guess we can't see, or edit, tips via the desktop anymore. Are they really app only now? Maybe, just maybe, I did get here before the opening time of 9AM, but I don't think so, but I really don't remember either. Bottom line: So easy when there are no complications! read more

Dekra is a rip off charging extra . Groupon for an oil change doesn't include labor?! How is this possible? An oil change is oil PLUS labor! Without the labor it's just oil! Don't go here. read more

I went here based on my moms recommendation to see someone named Brian, she said he is great. Sadly I don't think he was there the time I went. The open sign was on but the shop looked closed ... so I swung around back, parked and walked around the the office. I went in to the office area and a young man was sitting at a desk he informed me that he was in fact at lunch and wouldn't be back until 130pm (it was 12:45) and that's why there wasn't anyone outside. Needless to say I won't try there ever again. Super unprofessional. Turn the open sign off if you don't want to be bothered on your lunch. Very strange to go to a shop with one person there. Ended up going to kwik kar and had a great experience. The man there informed me that an inspection can be done while eating lunch, and in fact he ate his lunch while doing mine. read more

I've been running around so much lately that I forgot to get my registration renewed for my car. Needed a quick inspection and everyone seemed to be busy or have a long line. These guys saw me and got me in and out for just $25.50. Great customer service and professional work. It's a gem that's hidden in all the construction in Rufe Snow but give this guys an opportunity to service your car. read more

Went 6/4/19, couldn't ask for better service. Both gentlemen were very friendly. Before I even got out of my car they were out there ready to take over and get the job done. 10 minutes later I was back in, inspection complete. Highly recommended! read more

Fast, nice and no funny business when I went in for an inspection. No need for appointment just walked in and the gentleman immediately started on my inspection. Didn't take him more than 10 minutes! read more

Needed my car inspected and didn't know of a place to go. I commute on rufe snow frequently and found this gem. How I didn't see it before, no clue. Pulled up and they took care of me within 5-10 mins. Didn't over charge and the staff is friendly. They asked me about my day, which was much appreciated, thanks y'all! Keep up the good work :) read more

Easiest registration ever! The staff got me in quickly and was so friendly. Waiting room was comfortable and process was quick and efficient. read more

Despite of the negative reviews. I needed to have my wife's car inspected. It was the only place opened Sunday. I was helped by a pretty lady. She was nice and friendly. She did the inspection in less than 10 minutes. I recommend you give this place a try. read more

They got me in right away and the lady that was working that day was super nice and efficient! I would highly recommend for anyone needing an inspection. read more

I love this place! There's no better place to get the required annual state car inspection. The location is convenient, the people immediately start the process and complete it fast. There's never a wait and you are quickly checked out and on your way. There's nothing more one could ask for; I highly recommend it! read more

These guys are always polite, even when they are really busy. They are thorough, yet very quick. The only place I get my inspections!! And we have three cars, aand a motor cycle!!! read more

This place is run like a scam to me. The guy said he could not pass my vehicle because my wipers "streaked", they're less than three month old, RainX wipers. Yet the new wipers he put on worked exactly as the ones he took off, but he didn't test them after he sold me the new wipers. He already got his money. Being in a hurry I had to purchase them there, "how convenient" so my $25.50 inspection turned into a $80.68 ripoff. I went inside the office where his young son was, and I asked him how many people need wipers here, he said nearly everyone. Then the guy came back in and said he sells very few wipers. If that is the case I guess others have more time than money, and just run to Walmart. I will not go back, suggest you don't either. read more

Brought my vehicle in for inspection in April of this year. Person behind the desk had an attitude that could have been better. Seemed more concerned about his e - cigarette than what was going on. Brought car in and ran test. After testting it, he comes in and tells me my car over heated "but it passed." I go out to testing area and coolant is gushing out from a blown radiator hose. He must have not been paying attention to the thermostat while he was doing the test. Car had a blown fuse, which in his defense, he wouldn't have known. But to sit there and test it with out paying attention is totally unacceptable. A typical going through the motions job. read more

Great customer service. Located on Rufe Snow, easy access and was not busy. They had me in and out in no time. Very friendly staff. Highly recommend!!! read more

These guys have my business! From start to finish 15 minutes. Very courteous employees. Waiting room clean. Employee wore a mask and gloves for our entire interaction. $25.50 for the state inspection. I am a happy customer and will be back. read more

Most unpleasant experience I have had in a long time. I drove up at 10:00 am no cars in line none being serviced thinking I'm in luck but say waiting for 5 minutes could see someone in the office but they did not appear to notice me so decided to pull into bay. At this point the the person in the office came out waving his arms in disgust directing me to back out now. So I did so and he went back into the office, time for me to leave before I say something I will regret! 1 star because it won't accept 0. read more

Ive gone here for 5 years, no problem. Today I went and was told I couldnt get my car inspected because of a spider crack on my windshield. Cracks of any kind are not a part of texas state inspection. When I told him, he replied "thats why I went to school and you didnt". I then pulled up the Texas State inspection manual to be sure, and sure enough, he was incorrect, and rude on top of it. I will never give this place my buisness again, and I wojldnt suggest anyone else to either. The staff is obviously uneducated and not up to date on Texas State laws. read more

Let me just say my husband teaches mechanics and this is where we go for inspections. They don't try to sell you services or products you don't need. I have never had the dumb female treatment here, either. Honestly, our vehicles haven't always passed inspection, but they made notes for my hubby to correct the problem. So they are fast, fair and honest. We've been repeat customers for over 10 years, now! read more

I have been coming to this place for years! They are the best. You can walk right in and they take your vehicle right away. I am usually in and out of there within 10 minutes or less. I appreciate the fast, friendly service! I will continue to go here. read more

I took my vehicle for a state inspection today, and was in and out within 12 minutes. Brian was very courteous and friendly. I will go back there every year from now on. Great service! read more

10-15 minutes for an inspection on a Saturday at the end of the month. What else can I say? Fast, direct and not a single up-sell (they don't have much, but they do have things like wipers to sell). I'm writing a review because my experience is that if I'm going to a place only to an inspection, I or my wife will get the run around or up-sell routine. I guess that places hate doing it because of the time kill and lack of revenue so I choose to not go to them. Glad I found DEKRA. read more

I went on 7/25/2014 and the inspector working was in a bad mood because he had to mow the grass. I got there at 9:05 and he slammed doors and complained about not having the shop open. I said sorry are u not opened yet. I will come back no big deal. Then he complained and argued because the shop wasn't open because he had to mow. I grabbed my keys and left. I have been going to this place for the past 9 years and this will be the last time I ever go to this place. I went down the street to Speedy and was greeted like a customer should be. read more

This company has the worst reputation of any I know, Went to get an inspection on 8/24. Said I needed new front tires to pass. I went back today after getting the tires and was told that I only had 15 days to come back. Today is day 15 1/2 days later. Never was I told that I had a time limit to bring it back. They wanted me to pay 40.00 again for reinspection. I will tell you I will never use them again. Poor customer service and very unprofessional staff at both locations in Plano. I have six vehicles and I will gladly take my business elsewhere. read more