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    Del Baldwin - Framework Hair Salon

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    Services - Del Baldwin - Framework Hair Salon

    Haircut

    Haircut and shave

    Shave only

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    2 years ago

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    Heritage Barber & Style Shop

    Heritage Barber & Style Shop

    4.0
    (9 reviews)
    10.4 mi
    $

    Always since my baby was little, he's almost 40. Love this black owned business!!! Professional,…read moreand an ASU legacy!!!

    This review is not a reflection of the barbershop as a whole, but a formal complaint regarding my…read moreexperience with one barber. I called the shop on Friday, January 30th, to confirm whether they would be open Saturday morning due to the weather. The barber stated that he would be there at 9:00 a.m. I arrived at approximately 9:10 a.m.; however, he did not arrive until around 9:40 a.m. Upon arriving, he chose to spend additional time casually greeting and conversing with coworkers before acknowledging me. When he finally approached, I greeted him and asked whether I was the only customer at that moment. Since he only accepts walk-ins, this was a reasonable and appropriate question. His response was openly dismissive and disrespectful. He stated, "Don't start asking all them questions. I just got here. I'm too old for all that." Considering he was already significantly late, this response was completely unprofessional and unwarranted. It was a very humiliating experience. I replied "okay" and remained seated briefly. I then made the decision to leave. I will not pay for a service where basic professionalism, courtesy, and respect for a customer's time are clearly lacking. There was no excuse for the behavior displayed, and the situation could have been handled with minimal effort and basic decorum. Management should address this matter directly. Professionalism and customer service are non-negotiable in a client-facing business. I will not return.

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    Del Baldwin - Framework Hair Salon - barbers - Updated June 2026

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