Friendly agent and staff that call to remind me if I missed renewal payments. Office is clean and…read morein a convenient location.

Spare yourself dealing with the ineptitude of this office. There are plenty of state farm agents…read morewho will do their jobs competently. I will tell you that these boobs had my wife and kids driving around for 20 plus days without insurance. Oh yes I did add the vehicle to the policy but I guess it must have slipped there mind.....oh well it's only their JOB !!! Believe me this is not based on capriciosness, their level of incompetence exposed myself and my family to a possible financial nightmare if we had been involved in a serious mva.

I've been going here for close to a decade whenever I need something notarized, and EVERYONE I've…read moreencountered has been a joy to work with. Seriously, when was the last time you heard of someone being loyal to notary services? Well, I am loyal to these notary services, and I'm pretty certain that they'd be a joy to work with no matter what the product was. So, yeah -- I've never used them for insurance (although I'm going to change that soon!) but the people and the notary services are top notch!

Very helpful with clear and quick communication. Natasha replied exactly when she said she would…read moreand sent over the quote that I needed.

We did have Progressive home insurance but they cancelled on us and wouldn't consider reopening our…read morepolicy. I called Gavaghan Family Insurance when we were in a pinch and Shaun set us right up with a new policy. Highly recommend using them, nice local people!

Quick Note: Thank you to the Gavaghan Family for many, many years of professional service. They are…read morejust that A Family caring for Family! Franco P.

Kar is so helpful, with everything I need she's gotten me a work driver license a few years back an…read moreI been going to kars ever sens. My tags for my cars,insurance an registration also helped me take care of some fines I had to pay she got all the info on were an what I owed in fines .I highly recommend kars auto

I recently bought a car in NJ and had to register it in the State of PA. i was a walk in this…read moreestablishment Saturday March 5, 2016. The person who greeted me (I do not know her name because she did not present herself) was sweeping the floors. She was wearing a grey blouse with grease stains. I wasn't sure if I had walked into a McDonalds of Burger King or an actual place where I can get my car registered. Thinking, never judge a book by its cover, I explained to her the services I needed. I told her I need a lien holder on my title and she told me she does not know where to find the information in my paperwork and I should probably come back on Monday when the owner is there. I finally pointed out to her where the lienholder is listed, where the mileage of the car is stated on the title, because it looked like it was the first time she was ever in contact with a car title, insurance paperwork etc. Fifteen minutes later we are on the same page so we can start processing everything. Only the system was slow and it wouldn't let her put the information in. This I totally understand, we deal with computers, not human. Fast forward, 45 minutes later, after making copies of everything she calls me to let me know the sales tax on my car was calculated incorrectly and that I actually owe the state of PA about $60. Once again I had to explain to her that she is looking on the contract at the wrong amount but she kept telling me that this is what the system is giving her. Of course this is what the system is giving you if you are entering the wrong numbers. You think one should know how to read a contract since this is their everyday job and they deal with this every day, but apparently not this lady. She wouldn't even let me finish what I wanted to say, she kept telling me this is the amount I have to pay. I told her its fine and I will just take my paperwork and go somewhere else, after all there are a ton of places where you can register your car. At this point she took all my paperwork including the check and said: "you cannot do this. Everything is already in the system, now you have to pay. If you came here you have to pay for this". I thought I was on candid camera, I cannot imagine someone can actually act this way, let alone think this way. I was totally not ready to have to call the Police in order to get MY money back and my paperwork back. She then called the owner to let her know I am being a difficult customer, told her her math is off and I am not willing to pay. Thank God the owner talked some sense into her and probably told her you cannot hold a customer's paperwork and money hostage...!!! Needless to say I went to another place in town, Alex Auto and Tags and I was in and out of there in 20 minutes. Amazingly enough, the system was working, the tax was calculated correctly and you could also pay with a debit card not just CASH. In hopes the owner will read this review, I would just like to say, this person who is working in your establishment has no clue what they are doing. If you need someone just to sweep the floors and clean the bathroom then I would really recommend you re-negotiate this person's salary because you are most likely paying her more than she is qualified for. If you do decide to keep her in the same position with the same responsibilities please provide some training as she really does not know what she is supposed to do. Additionally, whoever works there is the image of your shop/business: if someone walks in and sees a dirty person that is also bad for your business. There are a lot of Auto Tag businesses in Philadelphia people can choose from. Do you really want to be the last one on the list because your employee is making you lose customers? I would hope not. One thing i forgot to mention is that when i left and i was finally able to get my check back for the sales tax on my car, the lady refused to give me back the copies of my paperwork. So she still has my driver's license, the title i received from the dealer, my insurance information and the contract i signed with my dealer. I would hope this information is destroyed at some point...

Came here first thing in the morning as a walk-in to get a new car tag. I was helped by Anthony…read more He was amazing! Quick service, great customer support. For any auto tag insurance, I highly recommend this place! Heads up, this place is cash only! No checks or credit cards.

The worst! After three weeks and a $40 charge --- absolutely nothing from these people…read more The sign outside says "Instant Service" Don't believe it.

Peggy Lee was very unprofessional and unpleasant. She is very short with you on the phone and…read moreinterrupts you every chance she gets. I called to ask a question and she just hung up on me and then refused to answer any more calls. I have never encountered someone so rude and unwilling to help. She apparently had an issue with my father and all I wanted was a phone number and she refused to even hear my request. I can't believe this is even a business and mind-blown that this woman even has a job dealing with people because it's obvious she has no patience for anyone.

I have been with Allstate insurance for years!!!! I mean like 10+ years and for some reason, my…read moreinsurance rates would only go up and never down, so I called Allstate and asked them the reason for that, and they told me "It's an adjustment" mind you I had no accidents or tickets! In the past 7 years! One of my friends referred me to these guys since I was so outraged by Allstate, good thing I called them up, I made an appointment to go in, and Peggy went above and beyond to find me the best price! Since then I am with Progressive now, I'm paying WAAAYYY less than when I was with Allstate and better coverage! THANK YOU VERY MUCH PEGGY AND YOUR TEAM!

RAVE TO YOU ALL! Thank you so much to everyone who recommended State Farm for auto insurance for us…read moreRoxborough residents and beyond! WOW, the decrease in rates is awesome and well needed, and the coverage is actually better! And also if I bundle Home Owners (or Life or Health Insurance) I get even more off!! One step at a time for me but I'm grateful! FYI I went with Agent Jon Massari and his fellow agent Cay Murphy was AMAZING while he was on vacation!! She answered my endless questions and was so gracious and patient! I would encouargae everyone to call or email for rates....it can't hurt in any way but their auto and home owner rates are FAR cheaper! Their direct phone number is (610) 664-5151! And it can ALL be done via email and online if you'd prefer not calling as well. GOOD LUCK!! I really hope you all can find savings and better coverage too!!! I am so grateful for this group's recommendations!

I have been with Jon Massari for over 10 years and they have always given me exceptional customer…read moreservice. They have always assisted me with any issues that I have had. I would highly recommend Jon Massari as an excellent State Farm agent.

We had auto and home owner's insurance with J. Coyle & Associates for about 8 years. Recently, we…read morechecked prices with another company and found we could save $1100 on just auto coverage. After we called Coyle's office to cancel, John Coyle called and said we could have the same coverage we've had all along for $530/year less if we switched from a 6 month to 1 year plan. Clearly, this was a ploy by Coyle to keep us as customers. As an agent who we trusted, why didn't he alert us if we were truly entitled to this much of a discount? In a follow-up phone call he had no viable explanation for over-charging us except that he was always working in our best interest. We've cancelled all our policies with him. While probably not criminal, this is certainly blatant unethical behavior on the part of an insurance company.

Been With this insurance agency for 5 years. Switched to them after my last insurance agent…read morecouldn't seem to provide me with a reasonable homeowners insurance policy. The agents are always friendly, helpful, and knowledgeable anytime I've called. A lot of times are even willing to go out their way to help and explain things I do not understand. If you are looking for a insurance agent for what ever you need, inside or out of the greater Philadelphia area *I live in York county!* do not hesitate to call them.