Poor customer service, bordering on outright rudeness. If I ever need medical or surgical supplies, I'll be spending my money elsewhere from now on. read more

I to would give a zero if it was possible. Delcrest was quick to come out and set up for our needs. But follow up with pricing questions etc. was terrible. They never call back or answer the phone once you have paid. Wanting to get a call back to confirm a finale billing never happened. They just ignore your questions. I strongly sugget you go elswhere for medical equipment needs. read more

They were prompt. Gave a precise diagnosis and the correct antibiotics to treat the shingles. Also they referred me to an eye doctor for assessment A great job over all would recommend them to anybody. read more

Great experience with the purchase and installation of my stairlift. Set up an appointment with Dave and he went over all of the options AT MY HOME! Placed the order, he had it in stock and it was installed the next week. Great people and very knowledgeable read more

Love all of the staff staying up to date on social distancing and wearing masks, makes me feel like they respect everyone around them. Truly amazing staff and costumer service. They helped me with all of my needs and I didn't have any problems. read more

I agree with the other reviewer. I am surprised they are still in business. They won't even acknowledge you when you walk in; and then when you do get their attention; they are rude and unhelpful. The woman I spoke to( never got her name); acts as though they are the only game in town; with her snooty demeanor; and angry glances!! I'll never set foot in this place again!! ZERO STARS!!!!! read more

Can I give ZERO STARS!?! This company was difficult, right from the start. I was given wrong advise from the sales mgr, Lisa regarding a knee rollator I needed to rent for upcoming surgery. I also rented a wheelchair x 6 weeks which was workable. The knee rollator device I was promised by a salesman & Lisa, was not what I received when I went back 5 days later to pick it up. What I was shown was new & sturdy and, what I received was like day & night. The device I received was ready for the trash heap! Rickety, the seat vinyl was cracked~we had to buy memory foam & sheepskin to make it comfortable! Lisa said, it was take that one or nothing! My surgery was only days away! I had been promised by Lisa that if I newer device came back in; she would call me to exchange. They wouldn't deliver so, it was a 30-40 minute drive each way. We never heard from her! The front handle bar literally fell apart one morning and I nearly fell on my bathroom tile! I could've broken a hip! It took my husband over an hour to repair! I called to complain & spoke to Jennifer. She asked for pictures of when the device fell apart! How insulting! That wasn't our focus at the time! I nearly fell & broke a hip! She inferred, after I inquired that I could get a partial refund and referred me to the bookkeeper, Barbara or Brenda? She told me it was possible and she would speak to the two managers. I only got the name of one, Steve. I never heard back from the manager, bookkeeper, Jennifer or Lisa! Despite several calls back to them, I was ignored! This company was awful from day one. I had plans to purchase several other items from them that I needed for my recovery. That will NEVER happen. This store only cares about the bottom line, not their customers! I felt deceived, ignored & completely unimportant to everyone at DELCREST MEDICAL SUPPLIES! This company needs a major overhaul in customer service & commitment; from the top, down! read more