My husband and I took this company's Bosphorous cruise to Anadolu Kavagi (full day, 5.5 hour cruise). We had seen the pier at Kabatas on our way to Dolmabahce palace the night before, so we picked up a pamphlet on their tours and decided to come out the following morning to catch the 11:15 am departure. When we arrived, we stopped at the ticket window, and the lady told us to go to another ticket window, which was for a different cruise. We came back to her saying we wanted to do the Bosphorous cruise, and she then pointed us to a co-worker since she didn't speak much English (and didn't seem interested in trying). The man stopped and my husband asked if he spoke English, to which he replied very shortly, "yes man, what's your problem?". Nice. We asked about the tour and where to buy our ticket and he said that they wouldn't sell us a ticket until we had at least 10 people for the cruise or it wouldn't be going. News to us - it isn't posted anywhere or written in their pamphlets. We chatted with the people around us and quickly realized we had 10 people. We approached the man again to say we were ready to buy our tickets and this time (not even 5 minutes later) he said, "you need at least 15 people". At this point, some of the others looked confused and started re-counting people and trying to find more but we started making a scene and talking more loudly in protest saying that we were told TEN people, and that they WILL TAKE US or they could see what pushy Americans looked like in person. That seemed to work, and they finally let us buy tickets and get on the boat. The boat itself was nice, and clean, with an enclosed bottom level and open top deck (with roof). We sat on the upper deck for most of the trip even though it was very cold outside. The cruise itself was enjoyable and the stop in Anadolu Kavagi was a nice change of pace from the heart of Istanbul (climb the steep hill to see a castle, lunch in the fishing village and then back onto the boat). While the cruise itself was pleasant, the attitudes of the staff were awful and really soured the experience. The price was good at 15TL but if you use this company, be extra clear on number of people and be firm when they lie about it. read more