I recently visited the Decathlon store on Ortega y Gasset, and unfortunately, my experience was…read moreovershadowed by a troubling incident. From the moment we entered, my husband felt racially profiled by the security guard at the entrance. As we made our way to the sports pants section, we noticed that we were being closely followed by the same guard. This unsettling experience continued as we moved to the changing room, where the staff were not only unhelpful but also quite rude. It seemed as though the store staff were communicating about us, which only added to our discomfort. After trying on the pants, our experience took another negative turn at checkout. A staff member randomly tapped my husband on the shoulder and insisted that we pay using a mobile cash register, claiming it was due to the store being busy. However, it was clear that the store was not busy at all. It is disheartening to witness such behavior in 2026, especially in a vibrant city like Madrid. I hope management takes this feedback seriously, as no customer should have to endure such treatment. It's a reminder that we still have work to do in addressing racism and ensuring a welcoming environment for everyone.

From the owner: "La Tienda Oficial Real Madrid de la calle Carmen 3, es un pequeño museo del Real Madrid al lado de…read moreSol. Consigue la equipación del Real Madrid adidas de la temporada 19/20 de tu jugador favorito, pregunta por la camiseta de Hazard, la equipación de Sergio Ramos o cualquier otro producto Real Madrid. Personaliza tu camiseta del Real Madrid y disfruta de las ventajas del Tax Free. Podrás encontrar regalos, todos los productos de entrenamiento que el equipo utiliza en su preparación, diferentes colecciones de moda madridista y todos los productos Real Madrid que puedas imaginar para demostrar tu pasión por el equipo."

Yelp 100 Challenge 2019 - # 59/100…read more This will be a short and sweet review. The girl working there when we visited was super helpful and friendly (sorry I forgot your name). I bought the cutest pink beret from here. I wanted to look around some more but we were pressed for time. Hope to find a Kaotiko store Stateside.

Good store for jewelry. Phenomenal service. Value was reasonable. Plenty of locations either…read moreeach having different emphasis on product.