Over a dozen of my clients and family members use Stephen Teague's office for their home and auto…read moreinsurance needs and they all speak very highly of he and his staff. He is very honest and works hard to make sure his clients are well taken care of. Give his team a call when you are looking for great service!

Explain everything very well that understand, I was glad to speak to someone that's was explaining…read moreeverything in great terms

Horrible experience buyer beware, his office staff, cursed me, and didn't convey any message after…read moreI called multiple times

The customer service was exceptional, as they kept me updated throughout the entire process. I had…read morea few questions about the insurance, and Tina responded promptly and professionally. Overall, my experience with Jeff Schlattman and Team at State Farm Insurance was outstanding.

Jeff Schlattman is the absolute BEST agent I have ever had. He is professional, knowledgeable,…read moreresponsive, and personable. I recently moved out of the state and miss his customer service already. If you want the best agent in St. Louis county, you need to call Jeff!

I have been using Russ Siebert for a number of years along with most members of my family. Their…read moreservice has always been just ok, nothing spectacular, but nothing to remind me to shop around until recently. Last week I couldn't find my car insurance card and called to ask for a copy to be sent to me. At that time I was informed that our entire insurance policy had lapsed: cars, home, RV, jewelry, umbrella. They informed me they left a message for us the night before, which was after the policies lapsed. I was shocked, it turns out our mortgage company had a computer glitch of some kind and the payment was stuck and never sent. When I asked how did we not know about this before it lapsed? Russ Siebert's employee Lisa informed us: "that they do not monitor billing, 'they did nothing wrong' and it isn't their responsibility." We had to pay $3800 on the spot to reinstate our insurance and then try and figure out what happened, again Russ Siebert in no way provided assistance or even an apology that this was happening. It was some of the worst customer service I have ever received and Lisa informed me she had been there 30 years. After making numerous phone calls on my end it turns out Secura who holds the insurance sent at least one letter a month ago to Russ Siebert's office letting them know the payment hadn't been received and that the insurance would lapse if they didn't receive payment. Again, Russ Siebert is not even acknowledging they could have been aware of this. While I understand the mortgage company is at fault as well, Russ Siebert was in the position to alert their customer. What if my house had burned down or one of my kids had gotten into a car accident? We had no idea we had no insurance coverage until WE called. They left one message the night before - they should have done everything in their power to make sure we got the message. They are completely negligent and I am already working to get family members out from underneath their services as well.

Russ Siebert Insurance Agency:…read more If you want good sound advice, a friendly voice, and great insurance prices these are the people to call! Home and auto insurance experts! They got me the coverage I want and saved me 100's of dollars. I could not be happier!

Unresponsive after he's secured your business. Workers at his office are arrogant and aloof and…read morecouldn't care less. Auto rates nearly doubled without warning or explanation. Called Geico and paid half. Avoid this agent and office...there are better agents out there who actually care.

Just got a home visit from our new insurance agent! He came came out and met us personally in our…read morehome and was very direct and honest which you don't see anymore. Bundled our home, life and auto insurance for us. Great guy. Highly recommend to anyone looking.

Have been working with James for years and he is amazing! He has helped us with every large…read morepurchase and life event. Highly recommend!

Got a great life insurance policy by them!!!! Great to work with and sooo relatable!!!!!!! Can't…read morewait to insure my other policies!!!!! Thanks!!!!!

Matt is my personal agent, has been for over 15 years and he goes above and beyond the call of duty…read moreall the time. He puts up with me when I have questions about rates or coverage. He helped me with a recent oversite on a payment, on a cold snowy night he helped me get my coverage reinstated without any problems and quickly so I don't have any lack of coverage. He knows his business, give him a call!

Greg has been a great agent for me for over twelve years. He has covered cars and my home. Great…read morecustomer service from him and his staff.