We loved our experience with Felines and Fidos. Deanna and her husband are wonderful and genuinely…read morecare about the well being of the animals they look after. Their passion for what they do exceeds every boarding facility we looked at before choosing to leave our dogs here. Our three dogs spent two weeks in one suite and the price was awesome. We will be using Felines and Fidos for any upcoming vacations that require boarding.

Great communication, I was very impressed how Deanna would send me updates on my cat. He was a…read morerescue who I had just taken in and we had to go out of town all of a sudden, and we found out he was afraid of the dark so Deanna made sure he was ok at night. She would also send me photos just so I knew he was ok... 100% recommend!

We used Cari for a 2-week board and train for our dog, Chorizo. During the training period,…read morecommunication was limited and we often had to follow up ourselves to get updates. At the same time, we were seeing our dog being posted on Instagram more than we were getting direct updates, even after we asked for them. She pinned Chorizo on her Instagram, in the number one post slot, while we hadn't heard from her in three days and didn't even know he was going on a field trip. This was especially difficult for my wife, who had recently lost her father and was already going through a lot. Being separated from our dog was hard on her. We asked multiple times for updates so we could reassure her, but it never felt like we were getting the same level of feedback other reviewers experienced. The training experience didn't match what we expected. Recall still needs work, and "place" became more confusing. Before, he would go where I pointed. Now he tries multiple spots and flinches (expecting a stim), even after we bought him a cot. We asked Cari to introduce Chorizo to our e-collar (EZ Educator). During the consultation, she mentioned that he would learn recall and other commands to near perfection before the e-collar was introduced, and that vibration would be used before stim. The handoff only showed e-collar stim commands, and vibration was not introduced. His recall without the e-collar still needs work. We never received a clear breakdown of what he was working on during the program and mostly followed his progress through Instagram. After pickup, I had to follow up just to get a list of commands. The handoff felt rushed. He was exhausted, it was a hot day, and she had forgotten a water bowl, so a lot of the time was spent just letting him drink water. There was no follow-up afterward to see how he was doing. A few hours after getting him back that Friday, we took him to a groomer who pointed out a cracked toenail down to the quick and irritation on his neck from his e-collar. The groomer said the irritation looked like burns from an e-collar that hadn't been rotated and advised us to monitor his paw to make sure it didn't get worse. We took it easy and avoided taking him out while he healed, but by Tuesday his paw started bleeding. We notified Cari and let her know we would be taking him to the vet after my scheduled surgery. I had carpal tunnel release surgery on both hands that Wednesday, and I took him to the vet while recovering on Thursday. He developed an infection and a fever that required sedation, nail removal, and stitches. This whole experience is not what we expected after reading her Yelp reviews. Even trying to work things out with Cari regarding the vet bills, after we negotiated the cost down with the vet and insurance covered a significant portion, was disappointing. We weren't asking for everything, just something fair. The procedure cost about $900 if the dog is sedated. We asked her to participate $350-$380. She offered $100. When I told her that Chorizo was at the vet because his paw was bleeding, her response was, "Ok thank you for the update." We weren't able to reach an agreement and were told, by Cari, that small claims court would be the best way to resolve it, which is what we are now pursuing. Regarding our training equipment, we also had to follow up on two leashes and e-collar prongs that weren't returned after the program. She told my wife she broke the retractable leash and would send a replacement right away, but a week and a half later we still haven't received confirmation that it's been sent. (Edit: retractable leash and prongs received 3/31 via Amazon Prime.)

We sent our dog Cash in for board training with Cari because we were struggling with some of his…read morebehavior, especially having two kids at home. It was really important for us to create a safe, structured environment, and this ended up being one of the best decisions we've made. Cari kept us informed the entire time, always updating us on his progress and how he was doing. That alone gave us so much peace of mind. When we got Cash back, he was like a completely different dog. The transformation was amazing. Everywhere we go now, people compliment how well-behaved he is, and we always make sure to give credit to Cari and the incredible work she did with him. Also, a huge shoutout to her husband! I know he was a little intimidated by our big fur baby at first, but he still showed up with patience, care that meant a lot to us. We're beyond grateful for everything they did for Cash. Most importantly, we're so happy to have him as part of our family now with confidence and peace of mind. If you're considering training for your dog, I highly recommend Cari. She truly cares, and it shows in her work

I've used DOTR for years and truly feel so grateful I found them. Their concierge style service…read moremeans that they match you with the right fit for your dog and its needs, and never leave you in a pinch if something happens. And they do background checks. Misty was our go to to walk our doggo and while it's bittersweet she's moved to Big Bear, anyone who works with her via DOTR is so lucky!

Misty is very good with cats and dogs! Always goes above and beyond. She has helped me walk my dog,…read morefeed my cats, give one of my cats medication, clean the litter boxes and more for multiple years. I couldn't have asked for anyone better. She is the best! Very caring and my pets loved her.

First time leaving our baby girl, and we were so scared. But all the woman at Dogs Day Inn were so…read morehelpful and nice and put our minds at ease. They took the best care of our Nala, we couldn't of been more pleased. Thank you all for taking care of our baby. We will be back. Thank you all.

Chris is amazing!!! She is so patient with me and our Motley!!! I highly recommend Dog's Day Inn !!…read moreIt's clean and they are very attentive there!!! Motley looks wonderful as usual.

Great teacher my dog loved him. He was very nice and my dog learned a lot. I would recommend him.read more

A few months ago I decided to board and train my dog Penny(3yrs old)to Gallardo's k-9 for a five…read moreweek basic obedience/on leash train and behavior modification. I was referred to Anthony by a couple of people and after reading his reviews I decided to hire Anthony. Through the process, Anthony kept in communication with me on Penny's progress. Five days prior to her training completion Anthony sent a message via text informing me that Penny possibly sprained her paw/ankle jumping off one of the obstacles courses he had her on. I was set back at first because agility training wasn't agreed upon or part of Penny's program. My understanding is that the obstacle courses are used for agility training which was not part of her 5 week course. He informed me that she was putting a little bit of pressure on it, but because she was not crying and still eating and drinking he believed it was a good sign. He advised me how the same thing happened to his dog and it was ok after a week and that was why he suspected it was just a sprain and didn't think she needed to go to the vet. As an experienced trainer I trusted his judgment because I was not physically there in person to see her behavior. Upon arriving to pick her up; as he brought her out she wasn't putting any pressure on her back right leg at all, only when he asked her to sit. Due to her injury Anthony thought it would be best if we did her last two hour sessions another day. He informed me that we would go over the training he completed with Penny once she got better. Upon leaving Anthony due to the injury and pain I can see on Penny's face I didn't feel right driving six hours back home without getting her examined so I decided to take her to a near by emergency vet. Penny was diagnosed with a dislocated hip and fracture. The vet informed me that if he had brought her in the day of the incident, they could have popped her hip back in. Given that time had passed they had to perform two procedures and now her recovery is to be crated/confined and heavily medicated with little to no activity for 8-12 weeks hoping the procedure is successful. After 8 weeks of recovery, the vet will examine her by X-ray to rule out having to perform a total hip replacement. When I updated Anthony on Penny's condition after her first vet visit, he responded.. "Poor penny I didn't think it would be her hip. I'm so sorry this happened I've never had a dog get hurt before" Afters Penny's procedure, I sent Anthony an update and informed him what was completed and what Penny had to go through. I also asked if he could possibly refund me for the training because in my mind I thought it was the right thing to do since it was only a fraction of the total costs of vet visits and her surgery. He never responded, called or text. This all happened within the week of picking up penny on May 27, 2023 and the last I heard from him was on June 13th. Penny's next appointment in August will determine if she needs a hip replacement. It has been almost two months since the first procedure and her behavior has worsened. She is now more anxious, timid and afraid of being left alone. The vet bills alone have already exceeded the price of training. Due to her pain and suffering she did not retain any of her training. The reason for my review is to warn others of the kind of trainer you will be working with. I would have at least expected a return call or text from Anthony. I never expected a full refund but I did expect him to be professional and at least offer a solution instead he turned his back and disregarded us. Definitely not a trainer I would recommend to anyone.

Excellent service. Just can't say enough. Professional and personable. Ella was great with my 11…read moreyear old daughter...she lived her. We will certainly use her again, for our furry critters too!

From the owner: All HUGS + WAGS caregivers are First Aid and CPR Certified, Caregiverlist Certified, Advanced…read moreChildcare Certified, Pet First Aid Certified, LiveScan screened and Fingerprinted, and verified residents of Big Bear Lake.

We got married at a venue nearby and reached out to Kristina to see if they would be open to…read morepicking up our dogs from the venue, taking them back to the Airbnb, and staying with them over for a few hours. They were PHENOMENAL!! So timely, responsive, sent tons of pictures and updates. Molly took one of our dogs with severe separation anxiety and he loved her immediately. I'm crazy about my dogs and very picky about who we have watch them. Canine Companions are exceptional all around and they made our wedding weekend so seamless.

K's is wonderful. We recently hired K's for the first time during the kids holiday break. Our puppy…read moreWinston needed daycare while we went skiing and ran errands. The team at K's were super responsive, worked with us to fit our schedule and offered thoughtful pick-up and drop off services to help us out. During his daycare, his trainer sent us photos and updates and it really made us feel at ease leaving our baby for extended hours. The K's team are super professional and most importantly you can tell they loves does and their customers.