This is a good STOP (capitalized for some reason....) on my Queen st west walk…read more Two floors; urban is worthy when there is sales; otherwise it's expensive (unless u have money to burn...)

I hate to say it but I have grown out of Urban Outfitters, both physically and stylistically and…read moremoved over to its more mature cousin Anthropologie. That being said, UO is still my go to place for quirky gifts, housewares and cute shoes. Usually located upstairs, the housewares are brilliant. This location is less cluttered to the Yonge/Dundas location and I think it easier to find what you are looking at.

Since it's always a bit of a challenge to find decent office appropriate clothing that doesn't cost…read morea fortune, I was thrilled to see Ann Taylor open up a shop a the Eaton Centre. I've been in a few times since it's opened and I've never been disappointed. I happened by here today with one of my friends so we could check out the sales. I have to say, I was even more impressed than usual. Service is always great, but even with a store crowded with throngs of bargain hunters, we both received excellent service. The salespeople were extremely helpful despite the crowd. Whenever a store has a sale on, I always feel like I'm going to end up picking through the remnant pieces of clothing that no one else wants, however, today, that was not the case...the sale prices were amazing and the selection was ridiculous. We had a great time shopping and literally had to stop ourselves from buying more than we did. Overall, they carry a great selection of office attire, and great weekend attire as well. Will definitely be going back...there's a reason this place is one of my favourite shopping spots.

I come to Ann Taylor only for the purpose of buying my mom gifts. My most recent visit was to…read moreexchange a shirt that didn't fit her, but it was over the 60 day return/exchange period. I thought I'd give it a shot and see if they'd be nice enough to accommodate me. The manager I spoke to certainly didn't look too pleased that I was exchanging an item instead of purchasing something, however, she made an exception and allowed me to exchange the shirt for the current selling price ($25 dollars less than original value). I quickly picked out something and paid $8 more. Another sales person helped me at the cashier who was friendlier than the Manager. She wrapped the new shirt up nicely and apologized they couldn't do something more. Overall, a pleasant experience at Ann Taylor where you'll receive A-OK service!

I'm surprised to see such poor reviews for this store so I wanted to be sure to note my…read moreexperiences. I'm from the states and we no longer have K&A storefronts there so I've hit this 3 times across 5ish years (Covid period is blurry) while in town for business. The selection is always satisfactory and the employees / service has been good (even beyond expectation) each time...including browsing help, fitting room help and counter experience.

ONLINE SHOPPERS BE WARNED OF DUTY TAX- They say "free shipping", but then I got hit with a massive…read more$340 customs duty tax invoice from fedex despite the fact that 4 of the 5 items were returned. Kit and ace refused to help. There is no "customer service" just an email address, and no way to escalate. I will never order from them again.

What a beautiful store! Love the tall ceilings and modern architecture. The light and dark grey…read moretones looks very chic and stands out against the other stores in this mall. There's is a lot of high end merchandise here, including the Tiffany store. Staff throughout were very friendly to us, offering to help us find the perfect gift.

Absolutely loved shopping at this store this holiday season. The store is beautifully decorated for…read moreChristmas with the same decor consistent throughout the store. They even had a live band area ... my niece and I had a great time taking some cool pics in the cool background setup they had. Overall the store has so many options and the staff is very knowledgeable and friendly.

Excellent quality in clothing and shoes. I buy most of my casual clothes and shoes from J&M…read more However, the new "under collar button" on the casual shirts is the worst invention ever. Impossible to button these! Please go back to the small stays in the collar.

I had just gotten my hands on a freshly tailored suit jacket, and I was on the hunt for stellar…read morepair of shoes to match. So I made my way to the Eaton Center, glanced at a couple storefronts, and settled on Johnston & Murphy. J&M is an American footwear and clothing company. Think dress shoes, dress shirts, ladies shoes, shirts, and accessories. This location isn't terribly large, but they do have a modest selection, (especially of shoes), that gave me some variety in my search. When I walked into the store, the salesman approached me noticing that I was attempting to match my suit jacket to appropriate shoes. We proceeded to walk through a number of different options and chose a number to try. J&M service has the nice touch of having their salespeople hands-on fit you with the shoes when trying them on. Though to be honest, even though I appreciated this, I eventually asked to just try them on myself. Too much good treatment and my bougie meter would explode. I quite like the style of their shoes in general, and even better, most of them are surprisingly comfortable. At the time, they had a sale going on, which made their shoes even more accessible, but even without the sale, I must say that J&M's value to price point ratio is pretty high. Take walk to most of the surrounding stores and you'll be hard pressed to find shoes of the same style & quality at the same price. If my job necessitated more business casual or formal wear, I would certainly make a couple more purchases at J&M. Come for the clothing, appreciate the service, take advantage of the price.

Hubby buys a lot of his ties and bow ties here. This company has been around for a long time and…read moreis a classy place to shop. A cut-above. I needed a plain, leather, black belt in a SMALLER (yes!) size. I found a decent leather belt, well made and not ostentatious. Female sales associate was efficient and got to me what I needed. Well-ventilated store, classy place without crap music driving you out of the store. Well-done, BB. Also, the male sales associate looked amazing in his uber cool bow-tie. My kind of place Old school. Like me.

I have gone in here three times with the intention to buy suits. Every time I have been ignored…read more It's really too bad, because the quality seems nice, but I wouldn't know, because I eventually left empty handed. Maybe it's just bad timing... three times. Too bad.

It's a nice and well-maintained store. They have great selections of active wear, jeans, tops,…read moreskirts, dresses and shorts. Petite, regular and plus sizes are available. Most of the staff are friendly and helpful, but sometimes they are impatient with the customers. Other than that, I always enjoy checking new arrivals and sales items. You can find really great deals when the sale is on.

This store isn't what it used to be. I used to shop here all the time, but in the past couple of…read moreyears, the sizing and styles have changed and I don't find what I'm looking for anymore. When I come here with my daughter, she says the same thing, but she occasionally can find something she likes. We've chatted with other customers who say the same thing -- it's not what it used to be. The store does carry a limited stock of "tall pants" -- getting harder and harder to find anywhere. The service is hit and miss. When it's good, it's *good*. "Marianne" knows the stock and is tremendously helpful. (When you visit the store, find Marianne!)

So I haven't been here in a while, mostly because I no longer live downtown, but for a while I was…read morepretty much buying up the whole store. They have super cute vintage dresses that I was particular taken with and still love to look at (even though during covid my preferred outfit is sweats). I got so many compliments on dresses I bought from that store, whether I wore their stuff socially or at work. Actually it kind of made me feel like I was one of those glamorous women in Mad Men. I'll always have a soft spot for this place - highly recommend if you're into vintage, pretty dresses. Most of that part of Queen Street has great vintage finds.

The storefront says, "Buy Fresh, Buy Local." But in reality, it should be "Buy Local? Buy Fresh."…read more The Collective (note not co-op) is a wonderful little haven of handmade crafts and goods. There were more adorable earrings, purses, and clothes than I could fathom. My friend and I wandered the store for nearly an hour alternately exclaiming, "cute!" with mouth agape or chatting up the staff. As Erin H mentions, each showcased artist/designer works onsite once a week. The only downside to this is if inquiring minds have questions about something other than the artist du jour personally made, there won't be any answers. And as a person with some hard core metal allergies, I won't buy jewelry unless I am certain that it doesn't contain anything that will make my earlobes swell. However, I was lucky to encounter the artist who crafted the earrings that fell in love with and so, got to take them home with me (and support the local arts). Plus, I was able to be a helper that day (I love being of assistance). As the resident artist handed me a credit card receipt, I was able to pass along this little tip: legal colors only please! I passed on the pink pen handed to me and instead signed with a my own, handy blue plume. For, although I wasn't planning on contesting the charges, anyone could attempt to do so and without either a customer's blue or black ink signature on file, the store might end up "out" some fundage.