The cap snapped off the windshield washer fluid reservoir in my car due to the freezing temps. We…read moreneeded another one and went to O'Reilly to get help. The staff were super helpful, but they did not have one in stock that fit. We ended up having to go to the dealer to get it, but we still felt like they did their best to help!

Thank you Brandon for the exceptional customer service and going above and beyond with helping me!read more

03/28/2026 Came in to purchase a motorcycle helmet. Ryan,…read morethe manager, helped us with our entire visit. Helped try on helmets to find the right fit and installed the Cardo unit we bought. We've previously come to purchase another helmet & Cardo unit, and again to balance a tire--Ryan helped us each time. Overall we ended up getting a helmet, Cardo freecom 4x, riding jacket, and some oil. Was able to utilize my military discount which was nice. Ryan was super patient and knowledgeable. Super great customer service!

We stopped in today to check out some possible new riding gear. The boys have grown so much nothing…read moreis fitting. This store is pretty good size compared to other locations. Store was clean and easily to find what we were looking for. Service was awful however. Not one person said hello, asked if we need anything.....nothing. We were in the store for quite a while. Unfortunately we left empty handed. We'll most likely stick to one of the other locations in the future.

I was having an issue with my car battery and the mechanic/driver was a huge help. He had a great…read moreattitude and gave me all of the information I needed to get back in the road. I'll definitely be recommending this particular Autozone to my friends and I'd like to give a shout out to that employee for going above and beyond.

Customer service by manager Isaiah was amazing!! Not only was he patience, but he really went the…read moreextra mile to help me out. He was knowledgeable, but professional. This is my new go to auto zone

I Had a very unfortunate experience at this location. My car battery was under warranty and the…read moreworkers tried to help, but didn't necessarily demonstrate exemplary customer service. I was told I had to return to the store I bought it from to essentially get a refund. I was told I did not need to bring the physical battery to get the refund. 20 minutes later, I get to the original location and a much more helpful worker explains that I actually do need the physical battery, and I could just do the refund at the other store. So I call the store manager (from the first place) and you could tell he just had no idea what was going on. I returned to retrieve the battery and plead with the manager, explaining that I think I could do the return there. I was met with profane language, and left with an overall sense of discouragement that this issue would be solved.

Looking for some special racing oil with zinc in it- that was recommended to us for my sons new go…read morekart he got for his 10th birthday. After stopping at fry's for gas, gas tank and then hitting up Ace hardware- they had decent amount of regular car items but just not racing... Which is what led us here. They were slow but their customer service was ON POINT!! Thank you for helpful and friendly service and finding us exactly what we were looking for! Also for being so sweet to my 10 year old who was jumping out of his shoes! lol it was a girl- she was very sweet! You helped make his day!!! Plus good c/s goes a LONG way- wish more businesses would understand that. Thank you!

When I walk into this shop I know I'll be taken care of. These guys always have reliable parts and…read moreproducts for my auto maintenance needs. If they don't have exactly what I need on-hand, they order it and deliver it to the storefront in short order, usually within 24 hours.

Amazing customer service. My car broke down in the shopping center and the guys working the night…read moreshift did an amazing job helping me figure out the problem. Turns out I had a dead battery and bad alternator and Brenden helped procure the parts right away and Luis helped me find step by step instructions and guide me so I could make the repairs on my own and get back on the road to make my next stop. Awesome service and inciteful knowledge. Really amazing guys. Could not thank them again.

Went in to buy a headlight. Matt at the store installed it for me!! Can't ask for better service…read morethan that!!

Absolutely amazing experience with Manny and Monique this morning! I called ahead to see if they…read morecould help me replace a turn signal bulb. I didn't have the right tool to get the housing off. Monique was amazing on the phone and was even more so in person. Manny was extremely friendly and willing to help right away. Luckily it was 7:30 in the morning so it was really light. Manny remove the housing for me and replace the bulb and while it might seem like a small thing, it means a lot. The last thing you wanna do is drive around on the road without a turn signal. I wish the best to them both. I understand Manny's been with the company for a very long time and Monique is a manager as well. They are both shining examples of what Customer Service should be!

They got me a loan that I am currently having to take into litigation. Stay away from them.read more

Lousy customer service, horrible car purchase on a gray 2015 Limited Ford Explorer. Car never made…read moreit home from the day of purchase until several days later. Supposedly the car was ready to go. The car broke down again a couple days later. Car went back and we asked for a different car and that did not happen and Eric wants to keep the $2,000 down payment all because my mom would not accept what he has in stock as we were very clear we needed a 3rd row seat, AWD and rear A/C. He wanted to place her in a Kia Sorento with none of what we originally had requested. At this point is when Eric decided to not look for another car nor refund her $2,000. Horrible experience.

My BMW got a flat 101miles from the nearest shop, which was Sonora's Racing. I called the shop…read moreand they said they could order a tire and help me to continue on my interstate road trip. AAA got me to the shop. I believe the owner greeted me upon arrival and immediately got to work inspecting my bike. While the puncture was large, he assured me it could be patched (not plugged). I left the bike at 1pm and it was ready by 6pm. Here is the thing, the shop was super busy, packed with other customers vehicles , and these guy still got me back in the highway. Two thumbs up to this shop. Thank you thank you thank you!

I came in before they closed to grab something quick and Courtney was miserable and rude. I'd give…read morezero stars if I could. Go anywhere else.

We brought our car to the Dysart location because we had a check engine light on and she was…read morerunning kind of rough. Your employee Steven took great care of us! He was able to identify what was causing the issue and walked us through which materials we would need to fix the problem successfully. He was very patient with us and answered all of our questions with kindness and professionalism. Our experience with Steven has ensured that we will return to this location for our auto needs in the future! Thank you, Steven!

Lexi Perez is amazing. Truly stellar customer service and went out of her way to review my past…read moreservices to get me the best deal on a new battery. She walked me through the process and kept me updated during my service visit. I highly recommend you visiting Lexi today !!! She'll be a valued advocate for you too.

My experience with Avondale Toyota and sales manager Ali Altaee was unacceptable. Ali led me to…read morebelieve I was going to be approved, repeatedly saying he would work with me and that everything looked like it would go through. Based on his assurances, I allowed my credit to be run. Ali then ran my credit through multiple banks, damaging my credit score in the process. Once it became clear that the deal wasn't happening, he completely disappeared. No follow-up. No explanation. No accountability. I was flat-out ghosted. Running someone's credit after giving them false confidence and then cutting off communication is irresponsible and unprofessional. If approval was unlikely, that should have been stated upfront instead of wasting my time and hurting my credit. Ali Altaee should be reprimanded for this behavior. This is not how a sales manager should treat customers, and it reflects poorly on Avondale Toyota as a whole. I strongly warn others to be extremely cautious before allowing their credit to be run here--especially if you're dealing with Ali