Just about everything went right. I scheduled a professional detail several weeks in advance, and got a confirmation call the previous day to double-check that I was coming in. I arrived exactly on time, was told 2-3 hours, and they were finished in 2.5. The interior of the car was excellent, no complaints. The exterior was mostly excellent; they forgot to finish a spot or two (no big deal, I finished them myself quickly), but amazingly they were able to remove paint transfer from my bumper that I had given up on long ago, so that was a welcome surprise! I feel the professional detail is an excellent value given the price they charge. The only caveat to getting service at Detail Kings is their location: It's in the lower level of a parking garage. This was a minor issue getting back to the location using ride sharing (uber/lyft) as the app and driver get confused by the destination info. But if you are willing to wait on-site, or have a family member to pick you up and drop you off, then this is a non-issue, and I would definitely recommend Detail Kings to others. read more

I've been a satisfied customer for years. The last couple visits we're disappointing. Missed areas after I specifically pointed them out, water stains on the headrests, cup holders untouched. Plus, they raised their rates significantly without notice, which I find a little shady. I support Veteran owned businesses whenever I can, but I don't believe the shop is veteran owned any longer, another thing I find disturbing. read more

Disappointed in the results for the money I spent. Very sloppy, careless work. Missed spots, wax left in crevices, swirl marks, etc.

Detail Kings recently came to my work complex for the day. My 13 year-old car hadn't been detailed in years and was quite a mess inside and out. I got the Professional Service and I still can't believe how good it looks! It absolutely looks brand new. I've had it detailed several times over the years, but it's never this thorough or clean. Every surface, crevice, etc was touched. Highly recommend - amazing! read more

Excellent service, convenient drop off service and an added plus, its U.S. veteran owned and operated.

I love Detail King This is an excellent place to have your car refreshed. Professional Kind Responsive to special request (I had pine needles in the car from the Christmas decorations. All is gone.) The car feels happier after it treatment. Please do not let this be a place you drive by and not support. read more

I was in the "waiting" room and should have been offered a chance to see the "excessive " dog hair I was charged for and given the he option to have it cleaned or not for the up charge read more

Detail Kings - Dirt on side rear door - Auto Detailing Near Me - Downers Grove, Illinois

My appointment time was verified before hand, the employees all professional. The pricing is spot on. The time it took was reasonable. They have a lovely waitinv area with WiFi. Close to a Starbucks if wanting to go there. My truck was better than showroom clean. They cleaned everything, top to bottom, in and out! First time visit and would absolutely visit again. read more

My car was a hot mess. The guys were able to get it dealership clean. Fast work!! And it was super easy to get an appointment. I definitely will be back this time not waiting two years to get my car detailed!! read more

Not recommended. This place is absolutely awful. Sloppy, unsanitary, and untrustworthy. Paid over $100 for the interior detailing, which is supposed to be a thorough cleaning and take 1.5-2 hours. Instead, they did a slap dash job in 1 hour, leaving crumbs inside and handprints on the paint outside. In addition to the above problems, I spoke to the manager a month before if they could get out certain spots on the interior plastic if I get the interior detail, and he said, "Oh God, yes!" But when the time came, they couldn't actually get the spots out, and just shrugged when I reminded them that they said they could do it. Like they didn't care that they were going back on their word. As for the leftover dirt on the interior, I had to bring the car back twice after seeing that they had barely cleaned it at all. They said they "didn't have to really clean it because it wasn't that dirty." The receptionist then left and just referred me the workers there. The workers are almost all small Hispanic men that wear no masks and no gloves. If one of them gets covid, they're all getting covid, and then it's getting inside your car. I'm sure this has already happened over the course of the pandemic. Also, because they deal with chemicals all day and don't wear gloves, their hands are dirty, and if they touch the exterior of the car, it leaves a mark. I had to clean off 4 or 5 such marks after getting home. They also hang spray bottles on the car itself, which risks scratching all sorts of surfaces. So I was left alone with the workers to point out everything they missed. Being that the workers speak almost no English, they couldn't understand or respond to simple questions. I had to stand there and physically point to every last thing that they missed, spending more and more time on a job they were supposed to do. The reputation of this place must be completely artificial, because all the things that happened in one visit were completely shameless. read more

Detail Kings - Crumbs left after the "cleaning" - Auto Detailing Near Me - Downers Grove, Illinois

Showed up 7/14 at 4pm, an hour before closing. They normally do great work but I am bummed about being turned away that far ahead of closing time. read more

AMAZING! My car has not been cleaned since I bought it 6 years ago. It was very dirty, I mean bad stains on the chairs, the cup holders were packed with gunk, the windows were so dusty and you couldn't really see out of them. This was totally worth the money. My car looks brand new and I'm so happy to have a fresh start. My only regret is I didn't take before pics to compare!! Detail kings did an awesome job.great customer service also!! read more

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My $130 gas cards were used and put back in my car with lest than 5 dollars combined. Run from this place!'

I don't know whoever thought of putting a full service detail shop in the lower level of a parking garage. Near several office complexes. But, man I'm glad you guys are here!! Guy behind the counter Paul, super friendly and nice guy!! Dropped off my newer Lincoln MKS early in the morning 9:00AM / scheduled for 11AM, 2:30PM completed. They called as soon as it was done. Arrived to find Paul still behind the counter. Showroom detailing. Looks amazing!!!! These guys truly take pride in their work!!!!!!! Can't wait to drop off my older grungy looking interior Dodge Magnum and see what they can do with it!?!? Thanks guys! Hats off to Detail Kings!!!! read more

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Brought my car here being a little skeptical because I always have wash my own car but boy was I wrong! This place is awesome!! Great work and attention to detail! Will be coming back soon! read more

Got the professional detail and both the inside and out looked great. Was charged an extra $20 for "excessive dog hair" which I expected, however, when I started moving the back rows of seats I noticed the dog hair between the seats was still there. I'd use them again in the future but definitely check this detail before leaving. The place was not particularly easy to find, but when I called the lady on the phones was helpful in getting me where I needed to be. read more

I brought in my audi for a full body wash & interior cleaning. Overall, great job. HOWEVER, the cleaning guys broke off my trunk visor from the mounts. Now I have to pay to replace/fix them. My guess is the cleaning guys got sloppy and were rushing to finish the job. I called afterwards to complain and the owner, Paul, was very dismissive & didn't want to take accountability. Disappointing..... read more

Wonderful job. We took our 6 year old car in for detailing. It looks brand new inside and out. The people we dealt with were pleasant and knowledgeable and the car was ready as promised. We will be going back. Very satisfied and happy. read more

This service seems great, with sheets of paper outside of a lock box for costumers to conveniently drop there vehicle off and outline the services they'd like when they're on a break. Only problem is when the owner is on vacation and his employees decide not to show up to work for the day. The sheets were left out, all signs were left to show they were open and the lights to the shop were on, with zero indication that they were anything but open for business. After a lengthy wait, I was able to get in contact with the owner; the only "help" he provided over the phone was an apology, but only apologizing that he was in Mexico and couldn't give any assistance. After hours of calling and contacting various people in the building, I was able to track down someone with a key to that lock box. Since this occurred, I've received no follow up from anyone with this company offering an apology for the hours spent tracking down a way to get my vehicle back. I strongly recommend going elsewhere to service your vehicle. Update: Appreciate the owners apology, while at the same time calling my review "bogus". He was provided my number when he received my frantic calls and text and it also will appear in the outgoing calls section from when he finally elected to respond. I took the liberty of attaching my call list showing that I tried calling the shop multiple times (all signs outside the shop read OPEN) and the owner's cell phone, as well as his return call to "apologize for being on vacation". If the statement about the lock box is true, you need to add signage indicating such. That however does not answer for why your employees neglected to show up for work and you didn't know about it until finally returning my call. read more

Detail Kings - Auto Detailing Near Me - Downers Grove, Illinois

I went there for the first time. Purchased an interior detailing for Honda Accord. I thought it's a good place because they took 2 hours for details. But then this happened. They did a good job but when I was putting my stuff back in the car from the trunk I found out they broke my mag-mount (Radar Mount) and they hide it from me. Yes, I'm mad because they hide it from me not mad because I have to buy a new mount that costs half of the detailing price. If you do something/happens something then let the people know don't hide it, please. Overall y'all did a good job. read more

Detail Kings - Auto Detailing Near Me - Downers Grove, Illinois

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Detail Kings leaves your car like it just came off the showroom floor. I have had several detail services performed by them, and I have been very happy with each one. The owner is so knowledgeable about cars and listens to his customers needs. The prices are far and the team did a great job!!! I had my interior detailed and an outside wash. I had a little trouble finding the place but it was well worth it. My car looked like brand new!The work was done in less time than I expected and there were no hidden fees. I will definitely use Detail Kings again and recommend them to others. read more

They did a fantastic job with my detail. Great communication and the car looked better then when I bought it. I'll definitely be coming back. It was a little hard to find, but that was probably just my fault! read more

I was very excited to get my car cleaned here based on reviews but left extremely disappointed. I called morning of appointment to confirm the location and found out I was only on the waitlist, but they said they could still take me. When I called to make the appointment I was told the soonest appointment was in 2-3 weeks so I asked to be put on the waitlist but take the available appt in case nothing opened up sooner, when I called to confirm this morning I was told I was only on todays waitlist. I show up, checkin was fine, I confirmed it would be ~30 minutes for express interior/exterior wash, woman told me would be closer to 45 minutes and I said ok and she said she'd call me. The location is in the middle of a parking garage, she gave me no instructions where to wait so I wandered around until I found somewhere. I waited almost 1 hour 15 minutes, was getting close to being late to my next appointment so went back and asked the status and shared that I needed to leave asap. The older woman rudely told me it takes time and that the website didn't say 20-30 minutes for express but then when she saw the sign she said it doesn't apply to SUVs and didn't understand why I was frustrated after being there an hour when I was first quoted 30 minutes when scheduling and then 45 minutes at drop off. My car was magically ready then after the second person I talked to was shocked I was waiting on-site and the first woman didn't ask or tell anyone I was waiting. When the car pulled up, it looked good from a distance. I soon realized the side mirrors were not dried, the interior had huge spots and the exterior was never dried so it was dirtier than when I brought it in. Complete waste of money and over an hour of my time and the clerical staff have 0 service recovery training. read more

After five years of kiddos wreaking havoc on the van, it was time for a major overhaul. Picked it up today and it looks like new! Definitely a value for the dollar at detail Kings! read more

They did a fantastic job on my Mercedes. I have to admit I was nervous trusting my car to a business I have never used. I was also unsure if they could fit me in for a same day appointment. To my delight the manager told me they don't usually do appointments on the same day but she would accommodate me. They remembered me when I came in and were very friendly. My car looks amazing and smells so good. I had only the interior cleaned but it included an exterior wash and tires cleaned. As an owner of an automotive repair business I can definitely tell when a business is customer focused. I wish you great success and will refer my friends and customers. Thank you again. read more

I love these guys, Paul is so helpful and all the employees do such a great job of actually cleaning in fine detail my car, even the cup holders and the side pockets of my doors are clean..... I wait for my car to be washed in a beautiful lobby with ponds, plants, and flowers surrounding me, very tranquil..... Yeah! I love Detail Kings (-_-).... read more

Let the pictures speak for themselves!...I'm speechless. Amazing work that I didn't think was even possible. We have light interior and this has got to be the ultimate test...we have two kids and they basically took out old coffee stains, pee stains, soda pop and makeup, and also can you believe it period stains!...Do yourself a favor this place is as legit as they come when it comes to quality and bang for your buck! Thanks again Paul to you and your team, will definitely only be going to you guys from now on for all our cars as well as refer our friends to you! read more

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Did a unsatisfactory job, not a thorough interior detail. Part of the issue is they are in the basement of a parking garage and have no sun, even directly outside, so they do not have enough light. Areas of the dash were missed, dirt on arm rest was missed, dirt on carpet was not taken out, part of the detail (door handles / locks) were missed and a large area of dirt / dust in the opening of a door was missed. This is not a 'showroom' detail, it is an interior cleaning. Go somewhere else if you want a real interior detail. Also, they do not dry the inside of the car, so 3 full days later, I went into my hatchback, the carpet was wet, I pulled it out and the fabric under the carpet was soaked. It only takes 48 hours for mold to develop. Pictures read more

Detail Kings - Auto Detailing Near Me - Downers Grove, Illinois

Detail Kings are amazing! I always feel like I am driving a new car after it is cleaned.

Extremely pleased with the service I received. Hand waxed the car and detailed the interior; it looks new again...plus I can see out the windows! Fast and professional...I highly recommend! read more

MY UNBIASED OPINION - It was really great working with the Detail Kings! They have great service and can be there in a moment's notice when you need them! The prices were average and not too expensive. The results of the work were amazing! My first time using them. They are very responsive. You can inbox them on YELP and let them know what you need and they will get back to you asap with a quote. Take a chance and contact them for your detailing services. read more

First time and I just drove off after paying $50 plus tip for two cars and I am severely disappointed. The fact that they are underground and it is dark allows the customer to not notice the subpar job that they do. Both cars had a residue on them and my console was not touched, there are crumbs and trash still sitting which I didn't notice until after I left the garage and got into the sunlight. We will not be back as this is was a waste of money. read more

Detail Kings - This was what I saw when I drove out of the garage, smdh! - Auto Detailing Near Me - Downers Grove, Illinois

Hello. I brought my car Audi Q7 in today at 12pm for a detail for the first time and decided to try the showroom detail. I was mostly pleased but there were still a bunch of spots left on my carpeting as well as in the car. Also there were still some spots on the bottom side of the seats as well as the inside of the car doors. I guess I just expected more when paying $370. The lady estimated that the showroom detail would take about 3 hours but they were finished in 2 hours. Also do the carpets stay wet? I would assume they would attempt to be dried. There is a smell in my car now which I assume is because of the wet carpet. The owner offered for me to bring it in again but I'm going to pass. I just don't feel that it was worth the money and won't return. read more

Paul and his team always do an amazing job!! I've taken 4 cars there in the last year and have been so happy every time. Always happy to support a Vet. Thank you for your service Paul! read more

Great work, great price especially when you catch a sale on groupon! These gents are friendly, professional and efficient. I've used them numerous times from a quick wash to the showroom package and I'm never disappointed. Rookie mistake - once left a magnetized decal on the rear of my car and saw some scuffs when it moved around during cleaning - they buffed them right out though, just make sure you take that stuff off before you hand them the keys. I can't recommend these guys enough! read more

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Always good service and great results. And the Downers Grove location is at a hotel with a Starbucks and lobby WiFi to kill time while waiting! read more

We took our car in for an interior detailing. They hand wash the outside of the car as well. I didn't have to empty out my car beforehand (which I have had to do in the past at other car detailing places). Great price! read more

Being new to IL I searched for a new detail shop. I read all the Yelp reviews and decided on Detail Kings. The staff was pleasant enough. I was how're curious as to how a Showroom Detail could only take 2 hours. Usually my guy back east took 4 hours. The exterior came out excellent. Really nice clean job. The carpets also came out nicely. The issue I have is that multiple spots on the seats/doors had cleaner reside left behind which I needed to clean up. Also there was far too much high gloss Armor All used. The car had far too much of a shiny finish to it on the interior. Also the two front windows needed to be cleaned again as the had all the streaking on them from a wet window going up and down. This was not from me opening the window. I picked it up that way. Not happy with what I paid for a showroom detail. read more

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Great service. My car was done faster that I thought it would . My car looked New inside and out. I would recommend it to everyone. CATHY J read more

I brought my Kia Sorento in for a professional Detail a few days ago and I was so pleased with the work. I dropped off a bit before noon and 2 and a half hours later she shines like a diamond. So pleased I'm bringing the hubbies ford in for some love. Keep up the good work guy's. ( Paul, Mike and Crew) Loving the look of a new vehicle. My new place for Betsy's care. read more

Detail Kings - Auto Detailing Near Me - Downers Grove, Illinois