I have to agree with Lydia on the customer service front, not the best. Yet some of it was good…read more One of the staff could sense I was a bit nervous, and then gave me a glass of water which I needed. Maria (my therapist) was also quite helpful. Came here for a colonic irrigation/hydrotherapy session, and the hardest part was putting the catheter in you know where. Had forms to fill in, and then they almost forgot to staple my voucher to those forms. You are escorted to your own room, and you have a bell to press if you need any assistance, and then a therapist attends to you. In the first five minutes of the treatment I was in extreme pain, almost crying. All I had to do was push the water out. I thought it was coming out. I had to push like I was almost in labour, and bingo I felt so much better. The bulk of my crap coming out, and yet there was about seven more litres of water to flush. I already used a litre at this stage for 90% of my crap. No wonder why I was told I was constipated which wasn't true. You use an electric massager to massage your abs for an easier detox. Maria gave me a heat pack, I was ever grateful for that. Then the rest of the treatment flowed and I did not want it to end. Towards the end I was just flushing clear water back. Why do they want you to do four sessions when results were achieved in one? This treatment will set you back $129 per session, yet it is worth it. The painful part is at the beginning, especially when things are stuck up at you.

I'm not normally one to leave a review but the below reviews are the complete opposite of my…read moreexperience at detoxologie and wanted to share my experience. I've been going regularly the past year and it has changed my life. I had seen so many doctors about my constant bloating, acne, and strange allergic reactions. Doctors had sent me to expensive allergists, put me on an array of different medications and spent thousands for no changes. I decided to go see their Naturopath at Detoxologie and have regular colon hydrotherapy as a last resort and Fae started treating me for leaky gut that medications actually cause and I couldn't be more grateful that I'd finally found something that treated the cause of my symptoms, not just treated the symptoms themselves. Any time I'm feeling a bit off, I go to see Fae and she's always been able to tell me what is going on with my body and help.

Spas typically have a relaxing, inviting, private lounge area (and some with extra included…read morefacilities like a hot tub, sauna, and/or steam room) for guests to enjoy before & after their treatment. This is not that kind of place. It's mostly only called a spa because it offers multiple treatments, but it's not a place to enjoy your day at. The waiting room is small with bright rainbow cushions against dull gray walls, so it feels more like a doctor's waiting room than a spa. The masseuse asked what focus areas I wanted for my $120 remedial massage, but she didn't focus on those spots and it felt more like a Swedish full body massage than anything. I've been fortunate to have several massages every year for the past 11 years, so I feel pretty well versed in the massage experience. When I asked as politely as possible if pressure could be increased, the masseuse paused and was silent for about 3-4 counts, then said she had been doing massages back to back all day so couldn't do it. Awkward. The rest of the massage felt like I was just being touched and going through a process rather than focusing on particular areas I came in for. I wondered several times throughout if I should just ask her to stop and leave, but I didn't want to get confrontational. The receptionist was empathetic and gave me a 20% discount for the unimpressive experience. That was nice and kudos for the effort.

Two words: Highly Addictive…read more If you struggle with addiction don't visit Alkaline Spa. Seriously. Because if you do your habit will not only remain, but will most likely be enhanced. This place is the purest of its kind. Lets start with the staff. Afterall, they are your first point of contact and the reason for my ongoing addiction. They greet you with friendly smiles, their soft and pretty faces singing out sweet "hellos and welcomes" as they encourage you to step into their wonderland of bliss. They lead you into a dimly lit, zen-like waiting room and tempt you with inspirational books and glossy magazines. But before you crack open the first page, they're ready for you...and then the beauty morphosis begins....

I've lost 9kg thanks to Arlene Normand, and it has been the most effective programme I've ever…read morefollowed. It's result's driven with food plans, diary keeping, advice on eating out, regular weigh ins, and tips on managing eating habits and exercise. Arlene is very knowledgable and supportive. The structure, accountability, and no-nonsense advice has kept me on track and motivated, even when it gets challenging. Exactly what I needed. If you're serious about losing weight and ready to be pushed (in a good way), I highly recommend Arlene.

she was lovely, took care of my needs. Lovely experience for sure.happy to revisit againread more

The manager is friendly and more polite and the staff is helpful when I went there I had a problem…read morein my left leg the girl who massaged me she's professional