I love Dr DeSaibro and her PA Rhiannon. They have been great…read more While I appreciate the work that Dr DeSaibro and Rhiannon did with me, their office administration is quite possibly the most inept I've ever dealt with. I was given a referral for an MRI in July of 2023, and it took until Sept of 2023 to even get it scheduled. They knew that our insurance had a third party setup for pre-auth, yet never managed to figure out how to get them the info they required to get my appt set. Weeks went by as I called every couple of days - where is the pre-auth? Did you send it? Did you send it to the correct number? You need yet ANOTHER copy of my insurance card, sure here it is. Here is the info to send it to pre-auth. What? You don't have the info again? If you think that you've ever dealt with a more clueless bunch of admin, I'd challenge you to try to get something done here. Finally, after I drove 45 minutes away to their office (we live in a rural location, so everything is far) 2 months later because they clearly couldn't get it done over the phone, they claimed to have sent the info to get the pre-auth. I scheduled the MRI with the hospital, they also claimed to have it. December rolls around and I get a bill for the FULL AMOUNT. Calling in, the hospital tells me *there is no pre-auth* on file. What a surprise. Chasing my tail once again, I call the neurology office and the girl that answered the phone not only continued to interrupt me, but transferred me to scheduling. What? That makes zero sense. I call back AGAIN, and am told that someone will call me back with what I need. I have zero confidence that will happen. The doctors are great here, but get ready to hold the hand of admin to get something done outside of the office. A simple MRI should have NEVER been this much of an ordeal. I'd rather go without something as serious as an MRI than to redo what I've had to endure with this office.

I wasn't ever able to get an appointment with my regular Neurologist (same facility, different…read moreoffices) so I went to see her. Worst appointment of my life.  Upon meeting she asked why we're in her office and not my regular doctor.  So, we (my wife and I) told her.  I have special needs where I feel more comfortable with women (I was abused severely by men, and I also suffer from Agoraphobia because bad stuff always happens when you leave your room).  She yelled more, called me a reverse sexist.  Then turned her back on me.  I told her; I'm not a sexist, it my preference after suffering years of abuse.  So, she was like; "oh okay, that's a good way of putting it".  I don't know if that was yet another jab or what. Then she claimed I couldn't see different doctors because the insurance doesn't allow it.  Hello, I was seeking a new doctor because I could never get a hold of his office (I was seeing a male doctor, some sexist huh?).  It's my right as a citizen to see what ever doctor I want and feel comfortable with. believe she needs more training. Obviously she asked question that had nothing to do with the appointment. She isn't supposed to ask personal questions involving someone other than the patient. She should also take sensitivity, and non discrimination training! She's inappropriate, mean and let her position known. She kept teying to make me leave the appointment too. Then she proceeded to tell me I don't have M.S. which was diagnosed years ago.  She came to this conclusion based off of just one mri.  Anyone knows it takes more than that.  My lesions shrunk, so she thinks it's something else.  She asked what tests I had in the past, I told her she scoffed and said, oh okay.  She NEVER asked me my symptoms. During the appointment I told her she was mean, made feel uncomfortable and dumb.  She asked why, so I told her without hesitation.  You're yelling at me, very loud, and keep interrupting me. She criticized that, and yelled out that I could leave and not continue the appointment (I should have).  I started to cry and maybe it hit a tiny compassionate spot in her heart.  She calmed a bit but at first it seemed really forced. I'm not a rude person so I stuck out the whole appointment.  I didn't want it to be a waste of time.  My wife was with me and helps me out to my amnesia at appointments.  She and her assistant really didn't like us.  You know how you can really tell by the eye rolls and disgusted looks on their faces, when they found out we are married. She asked my wife (before she knew who she was), what our relationship is, if she works, etc. That's NONE of her business, and she shouldn't ask those kind of questions. I was the patient. She wants me to redo all the tests to prove to her I really have M.S.  like me and my medical records are lying.  So, she wants me to do botox, gave me a headache med to try during flares (I told her they're not flares, it's a constant pain with big spikes), and redo all of the painful and dangerous tests, again. Without her advice, I will be looking for a compassionate, empathetic and caring doctor.  I live kind of between states and 2 hours away from the next city that has Neurologist,  but I WON'T EVER go back to that Neurologists facility. Never judge a book by its cover, she looked nice in her pictures and maybe someone I could trust.  She really gave me the WORST day, and I really don't trust people anyway.  It took me years to work up the courage to try another doctor.  These doctors...why become a doctor if you're just going to call your clients liars, treat them like they're hypochondriac, and call them names?  She shouldn't be in medicine.

I had such a good experience here. I love that they were able to see me quickly and were very…read moreaccommodating!

Best Clinic in St. George! Love that they have family medicine AND urgent care so I can always get…read morein.

When you get an MRI, this company does an "interpretation" that you doctor doesn't even look at…read more They don't tell you that you will get a charge, and their office staff is rude. You show up for an MRI on narcotic pain meds, they have you sign a document while under the "influence" that says you "MAY" incur additional charges. Turns out MAY is MUST MUST MUST. I was told by the billing that if I didn't pay immediately (I just got the bill and still had two weeks to pay), they would refer me to collections.

Will Christensen and Family Healthcare Riverside clinic has been the best experience I have had…read morewith primary care. Will is thorough, genuinely engages and has helped to handle every situation with knowledge, professionalism and speed. In the middle of an unfortunate windfall of health issues, Will has helped to diagnose, treat, refer and respond to every message and has gone well above and beyond. This is care amplified. I highly recommend Will Christensen and the Family Healthcare Riverside Clinic. I stake my reputation on them and see them as a stand out in the St. George area.

At a regular doctor exam. My doctor asked if I minded if a new employee stepped in to ask a few…read morequestions. I said ok. She asked how I felt about having type 2 diabetes. I replied I'm dealing with it's not so bad. Well how do feel about the care Allison Stewart is providing? she's been very good I said. Well I get a bill for mental health for 80$ ... I told the medical biller I didn't make a mental health appointment. Oh yes it's from this woman that spent less than 10mins asking me questions.... ??? What the heck? It's making me question everything about my visits now. Time for a new doctor! Very low and sneaky . Now I don't trust these people.

Long wait without as much personal care. This place is usually a longer wait and needs to have…read morebetter service.

Been 3 years since using Revere. Stopped because I was diagnosed with prostate cancer by a…read moreurologist outside of but recommended by my Revere primary Dr. The urologist was going on vacation so informed me by voicemail. Having no one to discuss this with I called and left a message for my Revere primary Dr. (Fri. night). Agonized over the week-end not knowing how serious this was or what the next steps were. Received a call back 2wks. later asking if I would like to make an appt? Seriously? JB

Nate was professional and responded quickly when I emailed him. He even come in on a Saturday to…read moresee me, as I was unable to make an appointment during the week. I would highly recommend his service.

I've\nBeen trying for over 3 weeks just to get a call back to make an appointment. Now.I call my…read moredoctor and I have to wait for referral to someone new. These people don't answer their phones, they don't return calls. I don't know how they stay in business. Maybe they're just so busy that they don't need our business , but it's extremely frustrating and so incredibly disrespectful, not to mention unprofessional!

I have been trying to schedule an appointment since November. They wont answer their phone and…read morenever call back. I think they are allergic to their phone.