Trying to find a carpet can be a mission as there are so many carpet shops and so many colours and…read moretypes of carpets to choose from. However, we chosse here because the range is so good you don't need to go anywhere else. Help is on hand if you need it otherwise just browse through the variety of carpets on offer. Purchasing was easy and someone comes round to measure up. Fitting was equally as pain-free and quite frankly that's how I want it to be. Good quality carpets at reasonbable prices and no hard-sell tactics and no unknowledgeable salespersons. All in all a pleasurable experience in buying carpets!

After carefully choosing a premium carpet for our home, my wife and I visited the shop together in…read morethe first week in December to confirm that we wanted to purchase, we were told Grosvenor could fit on the 4th Jan. Alex arranged to come out and measure up and said he would provide us with the plan. On that visit we confirmed again that we wanted to go ahead and to fit as soon as possible. I then had to chase him for pricing and after eventually receiving it via a text message (rather than a proper quote) I again confirmed that we wanted to go ahead. We did not receive the plan. A week later I chased again as I hadn't had any communication from Grosvenor on the purchase or a fitting date, Alex confirmed by text message that they could fit on the 12th Jan. No other communication was received so on the 10th Jan I went into the shop to confirm they would be fitting. They had done nothing and would not be fitting as the carpet had not even been ordered. Alex implied that this was my fault as I had not paid - I had not received any request for payment, one would assume that Grosvenor would request payment at the time they wanted to be paid, not just sit back and wait for the customer to tell them how to conduct their business! Alex failed to apologise or take any responsibility for this failure, he just continued to suggest that somehow this was MY fault. A supplier cannot fail to request payment or communicate with the customer and then suggest that it's the customer's fault - this is an appalling way to conduct themselves. Had he accepted responsibility and apologised for clearly failing to request payment from me and order our carpet, I would have been far more understanding but implying that it's my fault has made me take my custom elsewhere. Very disappointing conduct.

From the owner: We can offer residential customers a wonderful range of flooring, including carpets, vinyl, wood,…read morelaminates, rugs and vinyl tiles. We also have the expertise to assist and advise in all aspects of the commercial flooring industry.

Although I don't usually bother with reviews I must write one for The Bed Shop in Milton Hampshire…read morebecause of the excellent help they gave me in obtaining the Konturmatic adjustable bed and rising chair I needed quickly when my disabled wife was about to be sent home from hospital. It wasn't possible for me to go to the shop so everything was arranged with Ian on the phone and emails. The order was not straightforward due to involving a choice of fabric for the chairs and needing additional items such as safety bars and special bedding plus my decision to add a matching bed and chair for myself. Ian's knowledge and advice was invaluable and everything was delivered and installed very efficiently within nine days of my first enquiry. The chairs have been designed with tot many useful features for me to list here, I just recommend looking at The Bed Shop before considering other suppliers.

This small town seems a strange place to find this excellent bed shop. The showroom is surprisingly…read morelarge. They stock all types of beds including adjustable & for special needs, mattresses, pillows, recliner chairs and bedding. They have an onsite factory to make or personalise your bed. I believe it is a family run business, the staff are friendly, helpful and informative. We were advised to take a elderly relative and ended up buying for our selves as well. The care and time they took was amazing. Discussing all aspects of possible back problems, sleeping habits, weight, height etc. Their prices are really good value, much less than other comparable products. There is parking on site.