Back for our 4 year review. I've replace a total of 5 broken tiles now. This time I decided to…read moreprovide photo evidence of the shoddy and noob job provided by Pino and Dolce Casa "Tile Boutique". If you're unfamiliar with what tile installers look for when installing your tile .. they look for "80% coverage" for interior installs. If you look at the photos, you'll see I've used a marker to identify the areas which actually contacted the bottom of the tile. This is, at best, about 40% coverage and .. exactly why these tiles Pino installed keep breaking. Also, if you look at the lines left behind by the trowel, you'll see that they are anything but straight lines. This doesn't allow the air trapped under the tile to escape and creates air pockets .. which ALSO are the reason this job is trash. Look, even if you don't trust the words I've written here .. I mean, I get it, you don't know me from a ham sandwich .. just Google anything referenced in this review and you'll see that everything Pino did on this job was substandard at best. If he actually finishes a job for you and it looks okay, you can be assured that just a few years down the road, you're be paying someone else to rip it out and do it again. Stop giving this man your money. He is a huckster and is woefully undertrained. His ego won't allow him to tell you what he doesn't know or understand so, he'll either whip out some horrific attempt at solving your problem or he'll talk you into doing it "his way" .. which he will also do a mediocre job at completing. Back to my regular life of setting aside a few weeks every year to fix the poor "craftsmanship" Pino left behind.

It was the 2nd week in October when I first walked in to Dolce Casa. I met the owner Pino. I told…read morehim I was looking to have my master bathroom shower unit removed and a new tile shower installed. I showed Pino some photos of the space and my current bathroom floors and counter tops all of which I wanted to keep in place. Within 10 minutes we put together a plan with the samples he had right in his store. We set a time for him to come over to my home with the samples so I could see how they looked in my space. At first I was unsure of how using glossy porcelain, Italian marble and quartz would look all together. Pino has a very good eye for this sort of thing, he reassured me and got it right the very first time! I was very pleased. Early November demolition started. By mid November the Tiles were up and there was one small issue I expressed with Pino and he immediately had his tile guy fix it. So finally everything was done except for the Measuring of the floating glass shower doors. Right before Thanksgiving, the shower door contractor came to measure. I was made aware that this would take a little time. Two weeks before Christmas I expressed to Pino that I expected these doors to be delivered and installed before Christmas. That afternoon he let me know that the doors would be in on the 24th and could be installed the day after Christmas on the 26th. I said ok. So the day finally came and 45 minutes before I was expecting the shower door installer to arrive the contractor called to explain that nothing that was Ordered, glass or parts were correct. I was not pleased. Fast forward 2 weeks later and all of the correct glass and parts got installed. And guess what!? It looks Beautiful! I am giving Dolce Casa 5 Stars! I have learned that this kind of Home Renovation takes patience and an understanding that there are many moving parts involved. Thank you Pino!

Dropped in to see if they were interested in helping me with a wet bar I wanted in my master…read morebedroom area. The main rep was apparently busy so the junior rep helped me as best she could. I horsed her up with some conceptual designs I made and left. I did receive a final design back from the senior rep shortly after, which included a request to contact her back if I had questions. I reviewed and prepared comments which I returned shortly after. 13 days have gone by with no response at all. So, they must be a really, really, really, really busy place. But based on the reviews maybe I should look elsewhere anyway.

Proper installation would have taken 20 minutes longer and cost $2 in materials, now it's a $600…read morerepair job. Owner doesn't return calls. I won't trust another home to Universal Stone of Charlotte. @UnivStone

The initial consultation was professional, there wasn't any K-8selling. The pricing was reasonable…read moreand fair. The service was efficient and the finished work was great!! My home looks like a brand new house!! I highly recommend Mike and Diamond Flooring!!

This company has always provided excellent service for me. They always come out exactly when they…read moretell you and they do top notch work. As with any company, there have been a few mistakes made, but they are always willing to come back out and fix their mistakes, which is not very often. The prices are on point for their services, they don't charge an arm and a leg either.

The initial consultation, and installation went smooth. At our initial consultation we asked Carlo…read moreif it was possible to install LVP over the initial flooring. His exact statement was "absolutely, many people go that route." Fast forward to 1.5 yrs later and the flooring is buckling, cracking and we have been told by laying the LVP over the existing floor- it voided our warranty. This was not a frivolous expense and we feel like we were lied to in the initial evaluation. Yes, it is in our contract and shame on us for not paying closer attention to that- please learn from our mistakes- don't take Carlos word for anything- Read your contract and have them remove the old flooring prior to placing your LVP.

I just had our second great experience here. We stopped 3 months ago looking for a carpet for the…read moreupstairs of our home. Carlo was great guiding us through all the options, the installation went very smooth and the gentleman that installed was extremely professional. We've sent numerous people there over the last few months and will continue to do so. We recently purchased a new house in need of new hardwood floors, once again MyNewFloor was promptly and competitive with their rates, their professionalism is second to none. We highly recommend MyNewFloor to anyone!

Very disappointed in this company's lack of customer service/communication. I called 4 times and…read moreleft messages with no response. Although they were recommended by a friend, if they can't take a minute to return a phone call, their service during a job must be pretty bad too.

I have been trying to get Deaton Gutter to repair a section of gutter since August of last year. I…read morefiled complaints with both Angie and BBB. They have not responded to them nor returned my calls. Stay away from this company. You will regret it.

I have used Cindy's maids to clean my homes and rental properties for many years now. Her company…read morehas grown a lot, and I am excited for her for that. I know that when she cleans a house, I will have no problems at all. Any service company with employees is going to have hiccups, but when I call Cindy and let her know her staff missed something, she comes back out ASAP to make it right. I have gotten to know her personally through our business relationship as well, and I can vehemently say she is one of the few good ones. I have used many cleaning companies, having rental properties in multiple US cities, and each miss things sometimes, Cindy will make this right. She will take care of you, just give her the chance to. Also, check her reviews on google (not sure why yelp is so sparse and low).

I don't know why Cindy's Maids doesn't have a higher rating. We've been using them for years and…read moreare very happy with their pricing and their service. A team of either two or three cleaners will show up and efficiently and expertly clean our place in under two hours. Granted, our house is usually very clean and tidy, so it's easy for them to work. My husband is super picky and loves the team of Karen and Megan. I think they're a great company. Very professional and reliable.

Mike was supposed to give me a gutter estimate today. He called and said I just drove by your house…read moreand looked and there's nothing I can do to help you. I told him that I didn't feel like he wanted to help me to start with, because when I called him for an estimate yesterday, he said if you're looking for a cheap estimate I'm not the one for you. I said I'm just looking for an estimate. Most people want an estimate before a job so they'll know what to expect, not necessarily because they want the cheapest. I told him that. He said well I'll stop by in five minutes and show you what I mean. I said OK. Anyway, we had some disagreements, and I told him that I don't want him to leave on bad terms just because we disagree, and that I hope he had a nice day. I could tell he was getting irritated so I thought that was that. When he got ready to leave, he drove his truck up on my freshly laid sod, so I went out there and I asked him not to drive on the sod because I had just had it put down. He literally went off in a total rage. And I am not exaggerating one bit. He told me he was just trying to get out of my GD F'ing driveway and told me he didn't want this GD F'ing job to start with, and that he didn't want to pull in my GD F'ing driveway to start with. He used God's name in vain so many times that I was in total shock at his behavior. I told him not to talk about my heavenly father like that. I prayed for him and I will continue to do so. I would not recommend him at all. He honestly deserves this review. I don't wish bad on him but clearly he is not the one to ever do a job for me.

Most honest people I have ever had the pleasure to work with... They are not the cheapest, but I…read morewould argue that they are the best! Great workmanship, dependable, quality work! Well worth it!

They did a great job with my fence! A tad pricey but honestly was worth the quality in the end. I…read moregot a quote for $500 less by resifence but they were slow with availability so I decided to give fenceitforu a try. They did the fence Quick and got to the point! Only took them an hour and a half to complete!

From the beginning of communication with Shannon, everything with this company was flawless. We…read morehave neighbors who have been waiting 6 months on Vinyl privacy fencing from other local companies and big box stores. We really didn't want to wait because we have a dog, and fenceitforu came through on every promise they made. They helped us submit for HOA approval, which was a new process for us as new homeowners, and made suggestions based on what we needed. Jason and Brandon were just fantastic. We have a tight complicated lot with lots of dips for drainage and I was worried about how it would work out, but it exceeded expectations! The best part about this process is the timeline. It was less than 3 weeks from estimate to install and that was also with HOA approval. They also hardly dug up our lawn which is delicate new sod. I also know they gave us the fence at a great price for the current market with Vinyl. I hope to see you more in the neighborhood! In fact, I know we will because our neighbors were asking who did our fence! Thanks so much Shannon and team!