Honest family run place that saved me thousands of dollars after my car was misdiagnosed by a dealer. Highly recommend this place.

My family and I have done business with Tom and Diana since 1988. (My Now deceased Lafayette Mom and brother maybe longer.) I've gotten to know a number of his employees while servicing our various vehicles. Every time the focus is on thrifty problem solving. No matter how big or small the service issue might be, things are always handled with a good natured attitude. If I have a problem with one of our vehicle, I generally look forward to the interaction. Oh! Let's not forget Ingrid. She adds a je ne sais quoi to the experience. read more

My check engine light came on recently. I took the car in here. multiple tests, checking the scanner data, multiple attempts to recreate the error, but the mechanic was unable to get the error again. (Error was misfire on cold start.). Despite the labor involved, he did not charge anything for the diagnostic work. (I've been charged $265 for diagnosis at other repair departments.) We had a discussion about the possible reasons for the issue and things to consider. I will be very happy to bring my car back in should this problem recur or next time I need any other kind of work done on it. read more

My family and I have been coming to Diablo Services for quite some time and they always keep our cars running. Tom and his crew do their absolute best to make sure everyone gets the service that they deserve. Honest, reliable and they don't over price. They want people to come back knowing that they've got our backs when it comes to car repair and maintenance. Come here if you're looking to get your ride fixed or maintained. They're old school no apps, no bs, just straight good honest service. read more

Diablo Services Auto Repair - Recent car maintenance oil change and spark plugs. Running great! - Auto Repair Near Me - Lafayette, California

One of the best repair shops around. Fast, honest, well priced. Ten thumbs up in my opinion

This is my go-to service shop in Lafayette. Very helpful, honest, and sometimes don't even charge me when it's a very quick fix. It's hard to find that kind of service these days! read more

Excellent service. Fast, reliable, and honest pricing. I will be bringing my car back here for all it's maintenance.

Straightforward, honest, proper auto repair shop. I changed jobs recently and my reliable regular shop was no longer convenient (in addition to the fact my friend sold it and moved on) so I was stressed about finding a new trustworthy shop for my families fleet of cars. I feel fortunate to have found this place, responsive, professional, courteous...one less thing to worry about. read more

Diablo Services had been taking care of all of our cars for many years and their service has always been exceptional. This week I needed one of our cars checked as my nephew was taking it across country back to college. The timing was tight and sure enough the day before he was to leave, the check engine light came on. Their shop is very busy, but Diana fit us in, got the car checked out, hustled to find the part and the car was fixed in one day. I can not thank Diana and Tom enough for the many years of putting up with our family and our crazy car issues. You are truly the very best. PS : As my nephew and I left the shop she gave him a few tips about driving across country and reminded him to call the shop if anything happens with the car. DIABLO SERVICES IS THE BEST!!! read more

The Best you can have to service your car. Tom,Diana and all the others are fantastic!

Top Notch all the way. First off I must confess, car repairs are normally not one of my favorite things in life. It ranks right up there with having a root canal or proctology exam. Tom and his team really stepped up to the plate and made what normally is a painful ordeal into a pleasant transaction going over and above my expectations. Our 2001 Mercedes is running and driving like a new car. Smooth as silk with cheetah performance... and that's a FACT! Thanks Tom for your honesty and expertise. Highly recommend Diablo Services. read more

I have been taking my first generation 2001 Toyota Tacoma pickup truck for all of my mechanical, and maint services for the past 8 years. They are fast, reliable, honest, perform high-quality work, and are reasonably priced. They rebuilt my trucks. engine 7 years ago and they have been my number 1 service shop ever since.! read more

Reasonably priced, did exactly as requested on my 2017 Audi Q7.

Took my Q5 here for current and past due services. They were quick and provided great work. Will definitely take my other cars here.

Tom, Diana and the whole crew are knowledgable, professional, capable and honest. I have been coming to the shop for several years and I have never been disappointed read more

If you're looking for an honest, excellent auto service place, look no further. They have worked on my Toyota. You can count on honest, cost effective, and expert care. We're donating our car to our son so we wanted it thoroughly checked out. They did a very thoroughly inspection and found nothing to repair! In addition, it was a free inspection. Can't find more integrity than that. read more

This place is trash. NEVER GO HERE I took my fourunner to these guys before and they said I need a whole new engine. See me being a car guy I knew this was false i just didn't have the time to do the work my self. All it needed was a new alternator and a battery and since that day I've put almost 25,000 more miles on THE SAME ENGINE. If this is how u guys make your money just kno karma will get y'all. Smfh. read more

Tom and his crew are the greatest! Tom never "fixes" more than is necessary and is totally honest and upstanding. He really knows his stuff and the prices are reasonable. Recently, my car did not pass smog so I took it to Tom to fix the problem. It was a valve issue. Tom tried to fix it by cleaning the valve so I wouldn't have to purchase a whole new part which was over $200. Then, he took the car to the smog place to get it checked. Unfortunately, it did not pass so he had to go ahead and purchase the new part. Then, he went back to the smog place himself and it passed. I appreciated that he tried to save me money by cleaning it and he went above and beyond by taking the car to the smog place himself. Although I do have to pay for the smog test, at least I didn't have to go through the hassle of taking it there myself twice. read more

Went to big o to get my check engine codes read, they were gonna charge me $40 just for that. So I decided to go a few doors down to diablo services where Tom immediately checked them for free, turned out to be an ignition coil which he ordered for me immediately. A few days later it's fixed and my car is running fine again. Great customer service and value. I ran into someone I know leaving who said they have been coming here for years... No wonder. read more

Had my timing belt/water pump replaced back in April 2022. Dropped off my LS430 in the morning and picked it up later that day. Also brought oil and an oil filter in which they performed an oil change as well. Overall great service, and a fast turn around. I was referred by a friend and I would gladly recommend anybody else. read more

Just picked up my car 9/18/19 and am reporting a disappointing experience. I had a radiator problem and coolant leak; Diana called me ~11:45 today to let me know the work was ~1K. She called me at 3pm said the car was ready to picked up; I showed up at 5pm to find a surprising 1k bill, surprising because of the 3 hour window they "worked on my car" but a $640 labor fee at $130/hr. Ok - lets do the math - $640/$130 = 4.92 hrs sooo I asked about this. Tom explained that he needed two ppl to work on the car; one for each problem. I had asked Diana if there was any cost-efficiency savings from having both jobs done at same time - she said ' should be. Yes, logical right because you have to take apart the car and k"kill two birds" sort of speak. I was not aware they were going to assign 2 mechanics and charge me 2.5hrs each mechanic ....Like did one guy take apart the car...put it back together, then the 2nd guy takes apart the car again...? Then puts it back together. Thats what I meant about cost-efficiency savings. I would have appreciated that disclosure so that I could have called for other quotes and had the chance to look for more cost-efficient service. I explained why I wasn't happy with Tom and felt a little misled; but he kept saying he didn't understand why I was upset and that he "beat" the quote Wheelworks gave me (which I shouldn't have showed them) nonetheless less we did the math - and NO, while you did not charge me MORE you also did not charge me Less. He basically charged me "less" on the pump issue (but then just uncharged me on the radiator. I can do math, yes. I told Tom I wasn't happy, we can agree to disagree and I paid in full. But that does not mean I don't feel Enron-ed here and a little misled or just didn't get great disclosure. I came to this shop a 2nd time because I thought their reviews were credible (as in not charge "Lafayette" upscale prices) Needless to say - I will not be coming back (nor removing this review). I'm trying to be fair - you didn't overcharge me but it certainly did not feel like a good deal. Would have cost me the same to go to Wheelworks. Also, after explaining to Tom why I felt "misled"; that I wish I knew the quote was 2 mechanics time - I would't have called for other quotes (my bad); Tom said "maybe you're just upset because it's a big cost you didn't expect." No need to insult the customer; I'm upset for the reasons described above which I explained to you calmly like a polite adult would. I did not raise my voice; in fact I lowered it when another client walked in as to not broadcast my unhappiness. We should communicate respectively. Since you had such a hard time understanding why I was upset - please keep reading this yelp review until understood. read more

One of not very many mechanics that are good, honest, reliable and stand behind their work. Well run family business like in the good ol' times :) read more

Best auto repair shop ever. I have taken my truck in to be repaired here several times and every time it's been a great experience. The lady in the office is super nice and amazingly knowledgeable about cars. The guys doing the repairs are also great and will always take the time to explain to me exactly what was wrong and how they fixed it anytime I ask. They are honest, friendly, and super knowledgeable. Can't say enough good things about these guys, so happy that I found them read more

These guys have worked on my truck several times now and have always done a good job without any indication of overcharging or trying to get me to authorize unnecessary work. I would recommend this company to others. read more

Diablo Services is a family owned business that clearly puts its customers first. I do not possess any level of expertise concerning vehicles or vehicle repair and I am always leery of being taken advantage of. I had previously taken my car to the Walnut Creek dealership (it is still under warranty), however, they provided me with an exhaustive list of items that apparently required maintenance and/or repair, along with an exorbitant price tag. I had heard wonderful things about Diablo Services and so I decided to check-in with their experts. Thank goodness I did! They went out of their way to examine every aspect of my vehicle and provide detailed explanations of what was necessary and what was not - and a great deal of what the dealership required was on their not necessary list. I know - a dealership trying to take advantage of customers - shocking, right??? Diablo Services was also fast, professional and incredibly friendly.There is such peace of mind knowing that I can take my car there and know that not only will I receive great service and a great price, but I can trust that my interests and needs are their number one priority. I will only be taking my vehicles here from this point on - I cannot recommend them enough! read more

My air conditioning was barely cold. Called Diablo Services in the AM and they were able to take me the same afternoon. Arrived at 4:45pm and was out within an hour. Diagnosis:low on refrigerant but no evidence of leaking. I appreciated the prompt, courteous service, as well as them being open until 6pm, when most independent auto repair shops close at 5. This avoided taking an hour of my precious vacation time off from work :). Oh, blasting cold air again. Thank goodness! Look forward to future visits for routine maintenance. . read more

When my car broke down I was scared out of my mind that I would not be able o find a qualified and honest mechanic. You always leave a mechanic with more problems you came in with, it seems. Diablo Services restored my faith in mechanics. Tom, the owner, took really great care of me. My car was fixed quickly, correctly, and affordably. I will never take my car anywhere else!!!! read more

If you need an honest mechanic at a good price, this is the place. Tom and the guys do a fantastic job. I always know my cars are in good hands. From newer models and to pre-1960 classics both foreign and domestic, these guys know their stuff. Dianne in the office does a great job with scheduling too! read more

Today a friend asked me if I could recommend a reputable, local mechanic to perform brake maintenance on his wife's car. I recommended Diablo Services and realized I was long overdue writing a 5 star recommendation for this amazing business. Both my wife and I have been taking our cars to Tom and Diablo Services for the last 5 years based on a long-time local friend's recommendation. Having worked in the aircraft maintenance field in the past, I understand when a mechanic's explanation of a problem and quality performed is legit or if he's just "faking it til you make it". Tom is the real deal. My last interaction (Summer 2014) w/ DS occurred when my 2003 Honda CRV was blowing hot air when it should have been blowing conditioned air. Tom first serviced a small amount of freon in the system and determined that the A/C actually performs as it should however there must be a leak. He then discovered a small leak in the bottom of the A/C condenser. He later showed me how an exposed portion of the condenser had taken a hit from a stone or hard object. In setting the estimate, Tom provided me one dealer part estimate of approximately $410 and a reconditioned part estimate closer to $140. I went w/ the reconditioned part and including labor walked out of his shop w/ a bill of about $400. I appreciated the fact that Tom kept me "in the loop" throughout the process, he was knowledgeable, confident in his work and just a good natured guy. I highly recommend Diablo Services to anyone in the area looking for a reputable and competent mechanic. read more

They are some amazing and kind people. Very helpful, informative, and overall I felt they were above and beyond because they even took a peek at a couple problems I hadn't mentioned. I will be back here for my next set of car fixes! read more

Have been using Diablo Services over 25 years. Have 2 older Benz & an older BMW too. They are honest, caring, reliable, reasonable and have taken care of all our cars over the years. Would not use anyone else. Small Family run operation. Easy to deal with. They will estimate if asked before doing the work. Good communication with Diana at office. Tom the owner takes pride in his work. Great reputation in the community. read more

I needed to have some front end noise diagnosed and repaired. I found them here on Yelp, called and spoke to Dianna. She was helpful, friendly and set up an appointment for me. One there, they quickly accessed the issue and repaired it properly for a reasonable rate. They could have tacked on some additional repairs but didn't. I was very pleased with my visit there and highly recommend them! read more

This is a great place to take your car for repairs. The owner Tom is very nice. All the times I have taken the car I had only positive experience. He is extremely sincere and honest. read more

Since I moved here to the Bay Area from New York. I couldn't find such a nicer folks than the owner and his employees. What a great service. I felt like a family member been taken care of. I can't thank you guys enough for the fast premium service I got. People. We need to keep supporting our local businesses who will treat you like old days. Try them and trust me you won't be disappointed comparing to other big franchises. keep it up guys. I know it's tough economy right now. wish you the best. read more

These people are amazing! They saved me! The dealership told me my Mini needed $2500 worth of work. Diablo Services not only gave me a far better bid, but they inspected my car and told me that work was not necessary! Honest and fair pricing! You can't beat that! read more

Not a good experience with this shop. They misdiagnosed the problem with my car, and they charged me too much. I don't know where all these positive reviews come from. Perhaps from friends and relatives? Don't be fooled, there are better mechanics around. read more

10 stars, thumbs up all around. I'm retired, single lady new to Lafayette. Chose this based on positive reviews and I am so happy I did. I called about a minor repair and was told to bring car in next day. Tom took one look and did the repair as I stood there! Impossible to get better service than this!! read more

I recently broke down off the freeway near Lafayette, CA. AAA tow services brought me to this auto repair company. I had major damage to my rear wheel, but they were able to repair it quickly and with a fair price allowing me to get right back on the road to Los Angeles. Everyone that worked there was friendly and helpful. If I lived in that area, I would always use them for my auto repair and service needs. I would give them more than five stars if I could. Mark Los Angeles read more

Tom, Ingrid, and Diana were all very helpful and prompt. They accepted my overheated vehicle before a busy weekend on very little notice. Very friendly and made me feel cared for. Also very easy to reach them by phone- an all-star characteristic. Would recommend to any of my east bay friends. read more

Absolutely the best auto repair shop. I have used them for well over 30 years. You cannot go wrong with getting service with Tom and his team at Diablo Services. The whole operations is very thorough, do not try to take advantage of you and are really priced reasonably. They ensure you are satisfied with the work and will take a look at it again should something go wrong. I will always recommend Diablo Service as they are ethical and helpful and to boot do an awesome job!!!!!!!!!!!!!!!!!!!!!!!!!!! read more