Take my move out photos off your main page to falsely represent your rat infested property. Move in was horrible left the apt as you can see spotless and new Mirelys was there personally specifying noone has ever left an apt like we had. Always over paid rent and on time. After leaving found out that they put on his rental credit $6000 was owed from clean up damage and owed rent the lease specifically states to give 3 months notice of move out we gave Mirelys over 5 months notice. These people have done this to so many that have moved its disgusting what they do. read more

I schedule a viewing to see one on there town houses, after waiting 15 minutes after our set time while calling multiple times and getting no answer I get a call stating the lady who was supposed to come show me the apartment forgot even though I talked to her earlier that same day & they were sending a maintenance guy out. He came I saw the apartment which to my surprise was very nice! After I'm done viewing it I was told to call the office for more details, no one from management ever came to speak to me. I then tried called multiple times that same day and no answer left 3 voice messages, heard back the next day. That's when the lady named Mirelys send me and application but never answered any of my questions all she said on the phone was fill out the application and coke in with a money order for of 100 in my case (two adults) for the application fee and we would talk then. After reading about all the requirements for approval I thought I might me like 200 dollars short on the income requirement for the 3bed so I called because I wanted to see if I could instead view a 2bed and apply for that one. I tried calling for an additional 2 days until I finally heard back and it's not that they called it's that they answered when I called in. I spoke again with Mirelys and explained the situation she was very nice this time and asked me to send her my most recent paystubs to verify my income and said I might qualify because I only had to make 2.5 times the rent not 3.5 times it. I send her the emails on Thursday of last week and haven't heard back from her till today Tuesday even though I had been calling and emailing her to receive some feedback as she said she would get back to me that same day. She didn't answer today because she was on the phone and instead of calling me back when she was done she asked the receptionist to let me know I don't qualify because they changed the policy again and it's now up to 3.5 time rent for income in order to qualify!! Needed to vent this was an awful experience I have the money to move-in I am a hard working father and husband my wife is two weeks out from finishing her internship and starting her job at Connecticut Children as a Medical Assistant in the Nicu we told them this and that are income would increase by about 2500 to 3000 a month. I feel the whole back and forth, misinformation and the ghosting was unnecessary we're grown adults and professional let's act as such. If we didn't qualify and you were well aware of it and weren't willing to do anything to help us out just simply say that and we would move on to the next apartment but don't waste my time. Very unprofessional!! On the plus side the townhouse are beautiful but for the area there in they are a bit overpriced. Hope this helps other renters and help the management get better at dealing with potential clients with more respect and professionalism read more