One star because Yelp requires at least one. If you advertise that you are open 24/7 for towing, I expect my call to be returned. As of this writing, it has been 52 hours since I called on Sunday night, and I have heard nothing. Fortunately, there are other companies in the area that actually want to work, and I was able to get the tow my kid needed. 0/10 Do not recommend. read more

My car was towed last night and I have been constantly calling and I'm not getting anything it goes straight to voicemail and voicemail for both numbers are full. I went to the location and it's closed so it's NOT 24/7. My car doesn't even look like it's in this lot. I need my car for work tomorrow and I don't even know if I'm going to get a call back or even know where my vehicle is. I'm so upset and frustrated because I feel like it's been taken from me without any other information other then a number that no one answers. I don't recommend, bad business advertising 24/7 AND ITS NOT. I even went to the location and closed. I've been trying to get in touch since 9am and it's now 1pm and I'm still trying. read more

I used to work for him he is a good dude he have good customer service and good truck and he price are good too

Appreciate all your help! They impounded a stolen car that belonged to us, helped us with the pick-up, waited there for us past the time we requested, knocked a couple hundred bucks off the bill, the technician was very courteous and respectful! read more

These guys are ripoff artists. My truck had to be towed recently when it was being used by another person. When I went to pick it up I read the sign at the front gate which quoted prices of 150.00$ to tow and 45.00$ per day storage. I asked the guy how much I owed him and he said $700.00. when I asked him about the prices posted on the gate he said, "that's not our sign". In addition they charged for using cable to haul the truck out of the woods. He reduced the price to $500.00 after I complained but even that was extortion. DO NOT use these people under any circumstances! read more

Amazing quick service. Polite and helpful. Had a tow within 20 minutes. Definitely recommend this company for any towing needs.

Fast, excellent service without meeting in person!! Just ask for Dolyn, he's awesome!! He sent me a text when he was on his way to get my vehicle. He updated me all the way through the drop off process. I wasn't able to be there since I broke down at night Sunday and my road side service didn't seem to care. All towed within just a couple of hours then followed up with later on the day. read more

I had a great experience with the D's My car died, and It couldn't be jumped so I needed a tow to the shop thinking I needed either a new starter or alternator.. On the phone they to work with, customer service on the phone was very pleasant and quick. The Driver was Incredibly helpful, after a few failed attempts to get me a jump he pulls my car up the ramp. While it was raised he double checked my engine and he notices my main fuse blew. they saved me a trip to the shop and a few hundred dollars. They took the time to figure out what the issue was and I can't recommend them enough! read more

We had a tire blow out on our truck on 95. It was After 9pm, all the other companies would not come out to help. I found this company on the net. He came out within 30 of the call, he jumped right in, helped me get the spare out from under the truck , put it on, since my tire jack was missing. He also followed us to the nearest gas station to put air in the spare since it was low. I was so very pleased with this type of customer service... It's rare to find it in Richmond anymore. I will call this company anytime I need. Towing company. Thank u Don for world class customer service!!! read more

Went to pay to get my car back and had to schedule a appointment because there's not someone always at there shop during normal business hours. So I called there number and told the owner which car was mine, well he said he didn't know if it was there and would call me back when he found out. I never received a call back and had to call them back, for the same thing to happen again. Finally I called him this morning and he said to be there in an hour, I got to diamond D towing 10 minutes early and waited. They have no office to walk into, theres just a gate locked that you have to sit in front of. After 10 minutes I called him AGAIN and told him I was there and he told me someone was on there way. After 40 minutes of sitting there I attempted to call him again to see what was going on, he declined my call after two rings. So I sat there for an additional 25 minutes and still no show. I still have not received my car and are waiting on a call back from him. Every time I got him on the phone he was very rude and really didn't seem to care at all. It's 40 dollars a night when your car sits there and it just seems like he trying to make a dollar anyway he can. What tow company doesn't have someone at there shop during NORMAL business hours, all this happened on a Wednesday around 10:30. He should have been able to give me an estimated time rather than say an hour if he was just guessing. I hope no one ever has to deal with this company, there some crooks just trying to make a few dollars anyway they can!!!!! read more

The owner Donald towed my car about 40 minutes after after it broke down in the middle of the night on the highway to a local repair shop in Richmond. I was in the process of moving out of state when my car died outside of Richmond. He was helpful enough to give me the contact info and names of the mechanic and his family who worked with him. He also drove me to a hotel 10 miles away near the airport so I could spend the night and then get a rental car. read more