I have in text from Seth saying he is not the owner and can not help me with any issues but on Yelp…read morehe clearly says that he is the owner. Folks watch out for this company. They serviced my pool on two weeks and they billed me for a month of service. The pool cleaning lady came out and did not even have experience with the equipment, cleaning person told me that my salt balance is off and asked her to are you going to adjust the the machine and she said that she does not know how to work it. I texted Seth and he said he does not all employees know how to adjust it and they all do a different job and not all have experience that is all in text. Then how are they going to keep my salt water adjusted properly. They do not send someone else to do it. Also there communication is terrible I texted Seth on few issues like some repair and replace a pump. Did not answer me till a few days after and said that he is sorry and but he is to busy and was not able to get to me. The future with this company would have been a disaster no experience for the employee with machines and equipment and bad communications. Also after two weeks not happy with service Seth says he is sticking me with the one year contract and trying to force me with 1800.00 dollars. Do not sign contract because they can give you terrible service and try to stick you with contract. He threatened me with the lawyer of suing me instead of trying to make matters better. I have all this in text by Seth. Watch out watch out for this company.

Seth was responsive and ready to help us with a problem caused by another pool cleaning company. He…read moreis well priced and obviously cares about his clients and the range of their needs!

I met Frank to get an estimate. He was on time, very communicative about his actions to solve my…read moresevere pool issues. He's been on task100% impressing me on follow up. Let me bottom line this. Customers who engage him are LUCKY to have his expertise. I've had a couple other services over time resulting in disappointments.

We paid this guy six thousand dollars three months ago.He won't come back.This is what our pool…read morestill looks like.After we've had johnson's pool in spa and herb's pool company.Come look at our pool. They said, holy paradise should have got the pool cleaned the first time.Now we can't get the filters clean.This guy's a total piece of garbage, don't ever call him to do any work for you.We will be taking him to small claims court.

Noah was really great to chat with. He is very knowledgeable. He was communicative and quick to…read morerespond to all of my questions. Although we did not get to work together to no fault of his own, I would recommend him for future projects and will keep his contact information.

Noah provided me with very Quick, detailed responses. He was up front about what the service…read moreincluded. Very helpful!

We go here to purchase chemicals to treat our hot tub and purchase cleaning products. This store is…read morereally cool to walk around in. Everyone that works here is so friendly, welcoming, and knowledgeable. They also have a lot of high end products on display such as hot tubs with built in massagers, saunas, massage chairs, cold plunges, patio furniture, and so much more! An amazing store if you own a hot tub or pool or are looking to purchase one. It's also an amazing store if you are looking to turn your backyard into a retreat or add something inside your home to add to your health and wellness. Highly recommend this place!

Another follow-up on what a terrible company Johnson Pool and Spa is. We just had an inspection…read morereport done and the inspector found that the etching was indeed from a chemical imbalance caused by Johnson Pool negligence. The novices running the company tried to gaslight us into believing it was natural deterioration. They refused to pay a dime to fix it or take any responsibility whatsoever. See photos of inspection report below.

It's not often you find an owner of a pool company who really knows his business. His father was in…read morethe business. He is curious,pays attention to detail and really listens. I have a cracked pool that requires sophisticated decision making.The owner Matt has not only been honest, incredibly perceptive, creative, and acted in my best interest. Also the company is socially just, and treats its employees well, including full medical benefits. I recommend company without reservation DS retired kidney doctor

This is the follow up to my pool surface being ruined by high acid from Johnson Pool Maintenance…read more The acid was so high it ate the rubber off the wheels of the pool sweep. Just to clarify, the grandkids of the original Johnson Pool folks are taking no responsibility for the damage. The grandkids took over the company in 2025 and appear to have made changes to the business model which resulted in the damage. Nobody from Johnson ever contacted me about the pool sweep or the plaster being ruined because they were charging me $200 per month and never opening the cover.

I've found Nick here on yelp a while ago. I urgently needed a pool guy after horrible experience…read morewith Johnsons Pools. They sort of messed up my pool by delaying on visits so it grew algae and so on. Even though Deep End Pool and Spa (Nick) had no reviews I just decided to call and see what happens. To my suprise this person/company exceeded all expectations. Promp response. Immediatly scheduled a visit to check out pool. Gave straigthforward advise what to do for pool servicing, chemicals, cleaning,etc and started fixing right away. In a few weeks I also asked him to replace all pool equipment and that was completed in a day as well. No more headaches dealing with bigger companies and waiting for them to give me a favor of calling back or scheduling (and expensive prices). I wish every person and service was as good as Nick is. Thank You! Wish you great success and many referrals. The work you do is amazing.

Nick has taken me though very useful assesments regarding expenditures on parts replacement. If he…read morecan find a way to keep the pool and spa in great condition, which he does, without unnecessary new materials or parts, he will. He's dependable and totally reliable. I have never had a moments hesitation when he says something needs extra attention. He's so thoughtful I know to trust him.

Daniel's service is dependable for regular spa service. He is SUPER on the job when there is…read moresomething unexpected. That's when customer service really matters, and he is a pro at it. He has the technical info and the commitment to make him valuable. It's hard to find the right person you can trust and he fills the bill! And a great family man!

Daniel is very good and easy to deal with but his wife is a whole different story. She billed me…read more$858 without giving me a quote for what they were doing. My pool was green for many weeks. They charged me $420 for labor to put chemicals in my pool at the same time they were charging me for my weekly service.I would not recommend them at this stage in their new business. Looks like we are off to small claims.

I have used Sunny Pools for several years and have been generally happy…read more What really bugs me is when I text, email, or leave phone messages most of the time they do not return texts or messages or emails. They say they never got them. Sunny the wife was hard for me to deal with. I found her abrasive. I liked Justin but after the second price jack-up, I had enough. I found someone less expensive and easier to deal with. After the rebuild of the pool sweep, I found loose screws on the bottom of the pool. This happened twice on different occasions. Many times at 3 am the pool sweep was jammed into the pool steps and I had to shut off the cleaner, as the water from the pool sweep was going straight up into the air and the chlorine water was watering the plants

Best company Ever!!!! I am so thankful to have Sunny Pool Services as my pool company!!…read more I have a pool with challenging access as it is up against a hill yet it is always pristine I am never limited on use, its always ready for me. Further, I appreciate so much how Sunny Pool Services is on top of my equipment performance. I am notified as to when my equipment got extra attention AND I am notified if something more in needed. Billing is easy & convenient. Staff is warm & friendly. Service is consistent & reliable. After the 2017 fires and power outages, our hot tub had a glitch. Sunny Pool Services was not able to handle the problem, but they did provide me all the contact information I needed to move forward & they followed up with me to be sure the issue was fixed promptly and it was. I HIGHLY recommend Sunny Pool Services to anyone looking for a top notch team to come onto your property to service your pool & become part of your weekly routine! Best Company EVER!!!!