Mr Joel was very helpful because I got called in to work and he really worked to keep my deal…read moreappreciate much thanks again Mr Joel

From the owner: * Veteran owned and operated * Independent of any one company * We do the work for you! * We make…read moreit as easy as possible: 1. We get the info we need while finding out what’s important to you. 2. We check with our highly rated carriers to find the best option for you and your family / business. 3. We present our proposal and answer any questions. 4. If you want to proceed, we walk you through it. 5. Best of all, we’re here for you as long as you’re one of our clients. The initial sale is just the beginning :) After 10 years in the captive world, we started Aspen Ridge Insurance, an independent agency, to better service our clients and referral partners. We specialize in auto, home, life, business insurance. As a captive agent (working for one insurance company), I would sell just that one company's policy. Now, on the independent side, I have a wide variety of insurance companies I represent, so I'm better suited to give my policy holders the coverage they need that's more tailored to their situation.

I have to preface this review by saying I'm extremely skeptical when listening to TV commercials…read more However after seeing numerous commercials for Family Select, I thought why not give them a shot after my insurance company of 15 years raised my rates significantly. We've not had even one homeowners or car claim, yet my current company raised my rates year after year. My current insurance company went up almost $500 this year for home and auto combined. I called Family Select and was transferred to Kala Turner. Kala had me give her all the pertinent information off my current policies. Kala stated she would call me back by end of day with my quotes. Within a couple hours Kala called me with my quotes. Her quote for homeowners was $400 less than my current carrier and her quote for my cars was $300 less. Plus both her homeowners and auto quotes were for more coverage than my current insurance company. The combined savings of $700 made my decision very easy. I decided I was moving to Family Select. However, that's not the end of the story! I go to the office to sign the paperwork and pay the premiums. When I get there, Kala informs me the company she quoted had LOWERED, yes lowered their rates since she originally quoted me. Now, my premiums were a total of $165 LESS than she originally quoted. My total savings was now $865! Kala was very easy and pleasant to work with. At this point I am extremely happy I called Family Select and Kala.

From the owner: Family Select Insurance is a Louisville based, family owned and operated Independent Insurance…read moreAgency. With over 30 years of low cost insurance experience, we can help ease the dread for Kentucky and Indiana shoppers searching for the best auto, homeowners or renters insurance at the lowest price. You may not know it but those insurance companies who you see advertising regularly on TV get their respective prices to compare. However, Family Selected is not limited to using just one insurance carrier. We have many well-known, name brand, quality insurance carriers to shop and pick from. That means we can shop for multiple prices in the same time it will take you to get just one price from those others. The end result is that Family Select can save you time, money and ease the shopping dread thanks to our multiple insurance carrier selection. When it comes to shopping for the best insurance coverage at the best price, it doesn't get any easier than contacting Family Select.We invite y ou to read more about us, about shopping and about insurance on our Website and get a free phone or online price quote.

I have never experienced insurance in this way. Auto insurance and home insurance are supposed to…read morebe boring. Julie and her team make you feel cared about as a human and they are just fun the work with. Thanks Julie! Customer for life!!!!

From the owner: We focus on Auto insurance, Home insurance and Life insurance throughout Louisville, Kentucky. In a…read moreworld that is demanding, ever-changing, and filled with competing obligations, it is our goal to ease the stress that can come with selecting insurance by committing to caring and personalized service. We believe people deserve to have someone they know to guide them through both good times and bad. It is this belief that forms the foundation for all that we do. License #: KY-DOI303594, IN-952332

Hello my name is Barbara Ann and I would love to tell you about the excellent service that this…read moreState Farm Insurance has to offer it is located on Shelbyville Road in Middletown . I was not a member and was struggling on reaching out and even getting the insurance. A young lady by the name of Corey never gave up on me and knew that when I became a customer how happy I would be she was very persistent and her customer service by far was excellent just like the whole team at this particular State Farm . Holly's team is by far excellent with customer service excellent with handling claims and with trying to help you in any way possible on a selection of various insurance that can be taken out property automobile and so on they are so eager to help with any kind of question claim or insurance needs. I am so happy that I switched insurance company to be a part of this I would say a family oriented business not only do they help you with customer service but they explain everything in detail and don't leave you hanging like other people would they look at what is best for you and your needs and let you come to them with any kind of question at any time now that's the kind of service I'm talking about . I am a hard one to get a hold of and through excellent customer service and persistence Corey got me on board of what I was missing Holly's team is by far excellent you cannot ask for a better experience let alone walking into the office and see all the cute things during the Christmas time it's just wonderful it feels like a homey kind of place that you would love to put your feet up and relax let alone being a customer if you need insurance or you want a policy or need a quote feel free to reach out to them and tell them Barbara Ann sent you they see my expectations I wish I could give them 10 Stars five stars do not even equivalent to what they do in excellence . They won me over and that is one of the biggest things that you could ever get a hold of with me I'm very picky and particular about everything in my life and with the services that have been rendered to me let alone the customer experience exceeds excellence each and every one of her office is a pleasant person to talk to let alone get to meet so if you need something and the insurance world take a moment to stop by or call the Middletown office of Holly Coy State Farm.

From the owner: Our mission is to establish and maintain strong relationships with our State Farm customers and to…read morefoster renewal business. My team is committed to providing excellent customer service and insurance products that provide high quality and coverage, while creating a reputation in the community for our honesty and integrity. License #: KY-DOI759602, IN-3554014, TN-2483869

We've been with S.I.G. 4 years and each year is better and better. Their superior customer service,…read moreexplanations of benefits and coverage and they always go above and beyond to re-quote us if we want a better rate. Even if they can't find a better rate, we know we're getting the best coverage at the best price. Thank you S.I.G. for taking care of us!

Spalding Insurance Group has been extremely helpful in getting me car and home insurance. Although…read moreI had many questions as a new home owner, they were able to guide me toward insurance while also being patient and understanding of my minimal insurance knowledge. Any time that I had a question and called, I always spoke with someone directly and felt that everyone knew exactly what they were talking about. I would recommend this company to my friends and family and have already started getting friends to switch to them.

Wayne Young is the best. Not only is he personable, but presents himself with honesty, integrity…read moreand doesn't pressure you when shopping for insurance. He saved my spouse and I a lot of money per month on our auto and home insurance. So far, I'm very impressed and look forward to maintaining my business with them in the future.

We've been with Steve C. and Independent Agents of Kentucky for many years now. Been happy with…read morethe service from day 1. Whether its HOME, AUTO or LIFE, Independent Agents of Kentucky can provide it all and at very reasonable cost. Steve has consistently worked for us to find better deals on all of our insurance. We recently moved across town and there were some issues/delays, but Steve took them all in stride and found solutions that worked for me and my family. Very easy to deal with and always very helpful! Thanks Steve and Independent Agents of Kentucky!!!

Mark Smith and his team are wonderful! They are the epitome of what customer service should look…read morelike. They are quick to respond, very knowledgeable, and price competitive. We can't recommend them enough! Thank you Mark!

Who I spend my time, energy, and money on is sacred. Especially, when it comes to receiving…read moreservices from others. Let's be honest, everyone has dealt with Time Warner or the cellphone companies that consistently screw up your bill... and it is not fun. Leigh Anne Kennedy was recommended by my father in law when I mentioned looking to switch insurance companies. At first, Leigh Anne was responsive when receiving our information. Shortly after, I had to consistently ask her time and time again to send the quotes she promised, among other information. Once confirming quotes and receiving coverage, Leigh Anne disappeared. We asked for two weeks, through both phone and email, multiple times, for our coverage emailed to us. It took two weeks for her to send it and we were driving without proof of coverage that entire time. That was the first red flag. At the same time, the number we agreed and signed on changed. She did not communicate nor state in contract that we would be paying our premium that yes, saved us money, but cost more per month, in 9 months instead of 12. This was the deal breaker over switching companies. We preferred a lower monthly payment. This was communicated time and time again, along with many other areas she didn't pay attention to. I brought to her attention on multiple occasions the amounts we would pay monthly, and she agreed. However, that was a lie. It went from being $265 a month to over $315. From then on when I emailed or called again to speak of the lack of communication and issue. I read back emails confirming the amounts we were suppose to pay over twelve and not nine months to the the office manager. She heard my story and stated that the problem could be easily resolved by underwriting my policy again. Ironically, Leigh Anne just so happened to get on the call at the end Two weeks went by without the confirmation of the underwrite that was promised to us. I emailed Leigh Anne and she did not respond. I emailed again and she had that same co-worked respond to the email with a brief "we can't underwrite your loan". Terrible customer service and refusing to respond to the client who is giving you money... not cool. In addition to all of this, our home insurance was never billed to our bank. They had no idea that we switched insurance companies. Today, we lost our house coverage because Leigh Anne never did what she was suppose to. Another real bummer and major mistake on her part. So, I went on to switch agent and companies, as this company does not care about its customers. Sure, customers that don't ask questions or let whatever number is front of them be the amount they pay may enjoy her. Leigh Anne is hands off and all business. But when it comes to customer service and having empathy or even accountability, she is terrible. I do not recommend this company or her. As they didn't care or offer any solution to fix their wrong. Three months of dealing with this has left me emotionally exhausted and vulnerable. There is nothing worse than trusting someone with your property and it being only about numbers to them.