HIGHLY PROFESSIONAL, FABULOUS QUALITY, and very very accomodating: I've often had last minute…read morejobs and Tim/Paul are pleasant, happy to help, and a pleasure to do business with. I'm HAPPY to support a longtime, local business who has to pay rent and turn on the lights in the high-rent district of Aspen CO.... rather than sending jobs to some mail order printer.

Great customer service. Matt was fast, detail oriented, and very helpful! I was impressed and so…read morethankful they were available to assist me.

Always a great resource for office supplies and art supplies. I was relieved to find they had…read morevarious sizes of wooden frames to stretch canvas over. Tons of fun office and gift thingies and a very helpful staff. Thanks for having what I needed!

I have been going to this store on and off for twenty years. It's amazing what you can find there…read more The people are always helpful and accommodating. I wish there were more privately owned businesses like this where people actually care about what they are doing and it's not just a job/ paycheck!!!

The best option for hardware and lumber needs in the valley. Convenient location, great prices,…read moreand in stock selection...

Only decent hardware and paint in Basalt! Anyplace else, requires a drive!! They gave paint chips…read moreand the custom mixed the color we wanted

Decor: Beautiful and very inviting…read more Canvases: Every shop has its own style and this shop is no different. Expect fun, colorful and lovely canvases that are on point for the outdoorsy lifestyle of Aspen! Threads: Great selections of threads. Notions: This is not a notions place. They have some but nothing notable. Service: AWESOME. Love the friendly young lady that has helped me several times. She has a great eye for color and knows her stuff. I bought a gorgeous Dogwood belt with all of the threads and received two needles in an adorable shop bag. It is always a great experience coming into the shop!

I had the most amazing experience here…read more A very caring owner. Lovely finished needlepoint belts really made my day. Great selection in the heart of aspen

Cute little spot. We went here to get our fishing licenses instead of getting them online. Good,…read morequick service. Cash only for fishing licenses FYI. And they don't do them past 5:30 p.m. Another review giving it to you straight no chaser, enjoy! ;)

Blind sided today trying to return an item I purchased last nite. I was told I could return the…read moreitem today which I did with receipt. I also explained there was a part missing when I opened the item. Owner tells me I am have to come back on Monday when the buyer is there. Mental giant at the counter says " People return items and keep parts all the time." If I wanted to do that why would I tell them that there was a part missing when I could have just returned it without letting them know? Lady looks at me and says "Whatever". They would not refund. Gave store credit. Buyer Beware of being honest with them about a purchase as they do not want to do the right thing apparently.

I had my wedding dress altered here and they did a fantastic job!!!! Other stuff I've had done were…read morebridesmaids dresses, ski pants, jeans, etc. everything turned out great. My ONLY recommendation is to get the pricing before you leave!

Very professional and extremely talented seamstress! Everything I have taken to her, she has done…read morean exceptional job! So pleasant and easy to work with!

Horrible ownership, I was an assistant manager for around 2 1/2 years, and fired due to Kristi St…read more Clair who was an inexperienced manager of the field of work. There is no HR department, otherwise I would have never been fired, along with Tony Wells who built the company over 43 years. Greedy owners who bought a company almost 2 million dollars in debt, then took a 5 million dollar loan to buy a house instead of making sure the business was running correctly. You want to know? Oh yes I have all the evidence. Disgusting owners, who even fired the person who built the business. They are lucky to have this location because its a gold mine. As owners, and management, I give the worst reviews for what they have done to myself, and others.

John and his staff are always pleasant. Always helpful. And they have an amazing selection of…read moreitems. It's nice to have such a great hardware store in a little mountain town.

I have been in this store twice, and both times had incredibly rude service from the white haired…read moreolder lady who works behind the jewelry counter. The first day we didn't buy anything, but today I found a cute hat that I HAD to have and we were planning on buying many more items as well, however, as I was walking past the counter to the back of the store, the above mentioned woman came out from behind the counter and asked if I wanted to buy the hat, to which I replied yes, she then asked if I was finished shopping, and I said not yet and tried to walk past her, but she stopped me and grabbed the hat, ripping it out of my hand!! She she needed to hold it behind the counter. She made me feel like she suspected I might steal the hat!! I was mortified and horribly offended!! And all this over a $50 baseball cap!! I have never been treated so rudely or unprofessionally at a place of business. We also visited Hermes today and I walked around the store holding six items that we ended up purchasing, PLUS a purse, and we were treated with courtesy, kindness and professionalism and believe it or not, not one employee tried to rip anything out of my hands. ‍ Needless to say, I will NEVER step foot in Pitkin County Dry Goods again. Considering multiple reviews with similar experiences, I would suggest to others not to visit this shop either...well at least not until that woman is no longer working there.

Horrible and incompetent service customer people who are not nice to customers. Seems like the…read morelocals resent customers from out of town. Will never shop again in their store. Customers stay away from this business