In the website, they tell you that they have great conditions when you buy something because you…read morecan return it within 30 day but in reality they charge you 10% of the purchase price. My case, I bought a projector that you can't test in the store so I ordered online and let it be delivered at home. I opened it to see the quality of image and it was not good. The price of the projector was around 1.800 franks and they made me pay 180 franks because I test the product. This is a big scam and a lie that you can return anything within 30 days without any charge. I will never buy anything again there.

Best place in zurich to buy computer stuff, cameras, hifi. If you really want to have it NOW and…read moredon't want to pay too much then this is the place to go. The waiting times are horrible though. They say that the consulting is also very good, but I never had that much time (1 hour, I'd guess)

I bought online an item 3 weeks ago. They took the money but I still don't have a delivery date and…read moreevery time I call to ask they say they will check but I still haven't received an estimation. When I bought the item online they said it would have been delivered in 3-7 days. They answer the phone but do not consider your requests made through the form online (email). Very bad service.

The people at the Zurich HB store was in such a hurry to close for the long weekend I was a bit…read moreturned off. So I took the long journey out to the boonies just so I can fulfill my purchase. The people here are so helpful and I like how each Apple person located on the floor is a "walking cash register". I was able to get direct assistance to get whatever I needed to buy without stress, and my sales associate helped me very well to make well informed and tasteful decisions without wasting a lot of time. I would highly recommend people to come here instead of the Zurich HB store which feels like a zoo... in the sweet suburbs you get some nice suburban tender, love and care; which you should when you are paying top dollar for these Apple products!

Apple Genius Bar - Apple Store Glattzentrum Wallisellen…read more Waited for 2 hours for the genius bar appointment. The support person did not even look at my phone and said that it is old and thus beyond repair and I should buy a new one. (without looking, his claim was that the mainboard was broken). When I went home and reinstalled iOS the phone worked perfectly again. The genius bar is horrible! worst support ever. Schlechtester Service den es jeh gibt!!!!! Enttäuschend !!!!!

If you need cables or any other kind of electronic gadget, chances are that Pusterla has what you…read moreneed. The whole place is packed with shelves and boxes of old and new electronics. Hard to leave without buying something :)