Be careful when considering this Daycare. I wanted to write about a personal incident that happened to my son at Diki Daycare, Steinway location. My son who just turned 2 at the end of April, was attending Diki Daycare on Steinway for only 3 months. Over the course of these 3 months, the teacher started writing "incident reports" about my son. They included hitting, pushing, or throwing toys that were hitting other kids. Supposedly. When we asked the teacher, in person, to give us more color about the incidents (they make you sign the report) the teacher would tell us a different story than what she wrote. My husband and I got very concerned about this and also because we do not see this behavior at home from our son. Ever.
So we requested to see the camera recordings of these incidents to 1) confirm they truly happened and 2) if there was an issue we would have to address it. Suggestion to watch videos of the events was given by Diki Staff.
We requested a meeting, which took Diki Director almost 3 weeks to set up. We finally meet for the meeting and the Director did not want us to see the recordings of the incidents reported. Instead, Director had recorded on her personal cellphone videos of my son playing alone, in different scenarios, insinuating that there was something concerning about my sons' behavior. To which in 3 months, they had never mentioned to us before. We asked again to show us the videos of ONLY the incidents reported, which was the reason we requested a meeting; and Director again denied. After much argument with the Director to let us see videos or else don't write our son on these incidents' reports, Director showed us 2 videos. These videos were recorded on her personal cellphone and these 2 recordings she had re-recorded on her phone. Meaning, she took her cell phone and recorded the footage from a computer. Why not show us the actual footage on the computer? Additionally, both recordings were 13 second clips, and one that showed my son throwing a toy up in the air, came down, hit the floor, bounced and then hit a boy sitting nearby. Not ok for my son to be throwing toys up in the air, I agree, but this was not what was written in the report. The report, which we have copies of, stated the toy was thrown directly at a child's head- which is completely incorrect. At that moment, the Owner of Diki Daycare, call out the teacher for not accurately writing these reports. Clearly, lack of training of the teacher was evident. Furthermore, we requested to see the remaining videos of the reports filed because after that, the likelihood of anything else being true is very low. To which Director, sternly denied to show us.
We don't know what goes on in that classroom, we don't know what happened, if anything, how it was handled by the teacher, nothing. And the Director was clearly not wanting us to see what did happen. Of course we are withdrawing our son from this daycare. To note, we had our son and daughter at Diki Discovery on 30th ave, for over a year and never had an issue. However, Diki Daycare, Steinway location is under a different Director.
I also wanted to link below another incident that happened last year at Diki Daycare Steinway location, also in the program for 2 year olds but different class. You can see this review here to read more about it. See below..
Recent Reviews
Radmila C.
01
5/25/2023
DIKI DAYCARE
UPDATE: The caseworker from Child Protective Services informed me that the footage from the security cameras was reviewed and that the aggressive behavior of the staff was observed. She will issue an order for additional training of employees... read more